Good and friendly service, but weak product knowledge. I needed a new robotic lawnmower and asked about various technical features. The salesperson was friendly, but advised me to buy a three-year-ol... See more
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I wait to much for this order and in the day where I supposed to receive the order I go to the store and the employee told me that the order is not in the store. After 10 minutes I received the messag... See more
Company replied
The guy hwo have help me to buy my telephone was very polite and very helpful, have explained to me about the product and he had knowledge about the product. Thank you very much
Company replied
Jacob, (hope I remember his name correctly) super friendly sales person. My son really likes him and consider his suggestions like best friend feedback.. Great customer service.. keep up the good... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Herning Merkurvej 1C st. 64 Herningcentret, 7400, Herning, Denmark
- 70338080
4.0
Great
4K reviews
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Reply from POWER.dk - Herning
Hej Efrem,
Tusind tak for de flotte ord og de 5 stjerner.
Det er virkelig dejligt at høre, at du har haft en god oplevelse og fået god service i Herning.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Herning⚡
Good service 👍 👌
The guy hwo have help me to buy my telephone was very polite and very helpful, have explained to me about the product and he had knowledge about the product. Thank you very much
18 July 2026
Reply from POWER.dk - Herning
Hi Adrian,
Tusind tak for den flotte anmeldelse.
Det er virkelig dejligt at høre, at du fik god og hjælpsom vejledning i Herning, og at oplevelsen gjorde en positiv forskel.
Vi sætter stor pris på, at du tog dig tid til at dele det.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Herning⚡
Very low customer service
I wait to much for this order and in the day where I supposed to receive the order I go to the store and the employee told me that the order is not in the store. After 10 minutes I received the message about the order and I have to come back. I wait 20 minutes for the package because the employee didn’t find it . I will definitely think twice before I will order anything again.
6 July 2026
Reply from POWER.dk - Herning
Hi Vasile,
Thank you for sharing this feedback. It is disappointing to read that you went to the store on the expected pickup day, were told the order was not there, then received the message shortly after and still had to wait again while the package was being located. That is understandably frustrating and not the level of service we want to provide. 😊
Your feedback about both the pickup process and the communication around order readiness will be taken further internally so these routines can be reviewed more closely. Clear information and a smoother handover in store are important, and your experience shows where we need to improve. 💬
We appreciate you taking the time to point this out, even though the experience was a poor one. We hope to have the chance to give you a much better experience next time. 🤗
Good service, but weak product knowledge.
Good and friendly service, but weak product knowledge.
I needed a new robotic lawnmower and asked about various technical features. The salesperson was friendly, but advised me to buy a three-year-old product simply because the name includes "Pro." Luckily, we have AI these days to demonstrate the difference.
3 July 2026
Reply from POWER.dk - Herning
Hi Apichart,
Tak for din anmeldelse.
Det er godt at høre, at du fik en venlig og god service i Herning.
Det er samtidig beklageligt, at rådgivningen om de tekniske forskelle ikke var skarp nok, når du skulle vælge robotplæneklipper.
Vi sætter pris på, at du tog dig tid til at dele din oplevelse.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Herning⚡
How to get to the warehouse?
Everything is fine, but it’s not at all clear where to pick up the goods. It would be nice to have directions.
19 June 2026
Reply from POWER.dk - Herning
Hi Nikolaj,
Tak for din anmeldelse og for den nyttige feedback.
Det er helt forståeligt, at det er frustrerende, når det ikke er tydeligt, hvor varerne skal hentes. Vi tager det med videre, så informationen kan blive mere klar.
Hvis du stadig mangler at hente din ordre, kan du ringe til butikken inden ankomst, så de kan guide dig til det rette udleveringssted. Du finder butikkens telefonnummer på vores [butiksoversigt](https://www.power.dk/find-power-butik/).
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Herning⚡
Acquired an expensive item with help…
Acquired an expensive item with help from Daniel Carstensen. Spent a few hours talking with him and getting the best deal, as well as filling up information to get a loan for the item. In the end, I got the best customer service I am not usually offered. Time spent was fun and informative. Power.dk shop is my first choice, great deals and support!
23 April 2026
Unprompted review
Reply from POWER.dk - Herning
Hi Mindaugas,
Tusind tak for de flotte ord og for den fine anmeldelse.
Det er fantastisk at høre, at besøget i Herning var både informativt og en god oplevelse, og at servicen gjorde en forskel.
Det sætter vi stor pris på, og det er dejligt at høre, at POWER er dit førstevalg.
Alt det bedste, Erik at POWER! ⚡
Great Service
Great Service - Very knowledgeable sales representatives. Fair prices in my opinion.
30 March 2026
Power er en god butik for alle…
Power er en god butik for alle mennesker. Vi er glade😉😉
27 February 2026
Reply from POWER.dk - Herning
Hej Lian,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at I er glade for jeres oplevelse hos POWER. Vi sætter stor pris på, at I tager jer tid til at dele jeres positive feedback med os.
Det betyder meget for os at vide, at vi lever op til jeres forventninger, og at I føler jer velkomne i vores butik. Jeres tilfredshed er det, der driver os hver dag.
Alle de bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herning
Hi Lone,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
All the best, Erik at POWER! ⚡
Dc is a good guy,very service minded.
1 March 2026
Unprompted review
Reply from POWER.dk - Herning
Hi Liubov,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en så positiv oplevelse med vores service i Herning. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback.
Det betyder meget for os at vide, at vores indsats bliver værdsat. Vi arbejder hårdt for at give den bedste kundeservice, og det er motiverende at høre, når vi rammer plet.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Nice
DC
Really good service and very friendly helpful guy. I appreciate his service. Well done
26 February 2026
Unprompted review
Reply from POWER.dk - Herning
Hi Thusitha,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse i vores Herning butik. Vores team arbejder hårdt for at give den bedste service, og det betyder meget for os at høre, at vores medarbejder var venlig og hjælpsom. Vi sætter stor pris på din feedback!
All the best, Erik at POWER! ⚡
Good people.
7 January 2026
Reply from POWER.dk - Herning
Hi Raivis,
Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse med vores team i Herning. Vi er stolte af vores medarbejdere og deres dedikation til at give den bedste kundeservice.
Det betyder meget for os, at du tog dig tid til at dele din oplevelse. Sådanne tilbagemeldinger motiverer os til at fortsætte med at levere den høje standard, som vores kunder fortjener.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herning
Hi Elena,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en så positiv oplevelse med vores service og kundeservice i Herning. Din feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service muligt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Badd
I wanted to buy a wireless keyboard. I asked the salesperson what they had available, and he said he had something for 500. I came home and saw that they had a keyboard for 150 kroner. I won't buy anything else there.
3 November 2025
Thanks for the good service
10 November 2025
Reply from POWER.dk - Herning
Hi LUDHUBA,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på, at du tog dig tid til at dele din positive feedback.
Det betyder meget for os at vide, at vi har levet op til dine forventninger. Vi arbejder hver dag for at give vores kunder den bedste service muligt.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
The service is good and the other sales…
The service is good and the other sales agents are also approachable. So i can really recommended Power.dk as one of the good IT stores in Denmark.
21 September 2025
Reply from POWER.dk - Herning
Hi Mark,
Tak for din fantastiske anmeldelse! Det varmer virkelig at høre, at du har haft en god oplevelse med vores service og vores sælgere i Herning. Vi sætter stor pris på, at du anbefaler POWER.dk som en af de gode IT-butikker i Danmark.
Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service.
Alt det bedste, Erik hos POWER! ⚡
I ordered 15k phone honor v5 wednesday…
I ordered 15k phone honor v5 wednesday and i hope will come to shop friday or saturday or sunsay and not even monday hahaha whqt a joke this shop..
25 September 2025
Reply from POWER.dk - Herning
Hi
Thank you for your review.
We’re sorry to hear about your experience with your Honor V5 order. We understand how frustrating it is when delivery does not happen as expected, especially after placing a high-value order. This is certainly not the experience we want our customers to have, and we apologize for the inconvenience and delay.
We take your feedback seriously and will work on improving delivery communication and reliability so that situations like this can be avoided in the future.
You are wished a great day.
Best regards,
Astrid/POWER
Reply from POWER.dk - Herning
Hi Andrew,
Tak for din fantastiske 5-stjernede anmeldelse! Vi er glade for at høre, at alt fungerede fejlfrit med din oplevelse hos POWER Herning. Din tilfredshed betyder meget for os, og vi stræber efter at opretholde dette serviceniveau for alle vores kunder. Vi sætter pris på, at du tog dig tid til at dele din positive feedback.
Very good customer support
9 August 2025
Reply from POWER.dk - Herning
Hi Aadhavan,
Thank you for your wonderful 5-star review! We are delighted to hear that you had a great experience with our customer support. Your positive feedback motivates us to continue providing the best service to all our customers.
Waiting time I did not like 😝
I came to Power.dk Herning in order to buy two iPhones 📱. Luckily they had both colors. The staff was very friendly. One star ⭐️ minus (4/5) I’m sorry for not asking me what I need or telling me that I have to wait a little in the queue. Last, after waiting 40 min, I needed to ask one service staff who is responsible for iPhone sales. He told me friendly that he and two other boys are taking care for sales and after 10-15 more minutes I was ready to buy. Next time I’ll go earlier. I thought I just spend 10 minutes in this location but 1 hour 😆? It was around kl. 14. Anyway good experience but not excellent 👍⭐️⭐️⭐️⭐️
26 July 2025
Reply from POWER.dk - Herning
Hi Dirk,
Tak for din anmeldelse og feedback om dit besøg i POWER Herning! Det glæder os at høre, at du fik de iPhones, du ønskede, og at vores personale var venlige og hjælpsomme.
Vi sætter pris på din konstruktive feedback omkring ventetiden og kommunikationen. Det er værdifuldt input, som vores specialistteam har modtaget og vil gennemgå internt for at forbedre kundeoplevelsen.
Det er dejligt at høre, at du trods ventetiden havde en god oplevelse. Vi arbejder konstant på at optimere vores service, så dit næste besøg bliver endnu bedre.
Med venlig hilsen, Erik hos POWER! ⚡
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