Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more
Company replied
I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more
Company replied
This is a great gift idea! Love the starter set. Beautifully fragrant candle. Nicely packaged. Arrived quickly! I bought one for a family member but decided to keep it and bought another to gift t... See more
4.5
Excellent
447 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 2 weeks
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Great service as always
Great service as always. Plenty of information regarding order and time to change my subscription should I wish to. Items come very well packaged.
7 April 2026
Love my monthly subscription
Love my monthly subscription
My friend gave me my first pot candle for Christmas
They smell amazing. Huge candle lover x
7 April 2026
Keeps me in my candle habit and good for the planet!
My order was delivered within a few days and packaged beautifully. The email tips were friendly and helpful too! Thank you for creating less waste with the refill candle subscription. It keeps me in my candle habit and does good for the planet too! 😉
7 April 2026
The pots are amazing but I bought…
The pots are amazing but I bought because I wanted the almond aroma and it didn’t smell of almonds. I’ll keep the pots as they are beautiful though
7 April 2026
I have been trying to cancel my…
I have been trying to cancel my subscription have sent several emails with no response! Very unhappy with customer service
7 April 2026
What a beauty
I received the order quickly. The pot, made by Steve Brown, is gorgeous.
8 April 2026
Unprompted review
Beautiful Pott & gorgeous smelling…
Beautiful Pott & gorgeous smelling refills Almond & Violet. Making my whole house smell devine. Thank you
9 April 2026
Unprompted review
Pott candles are lovely
Pott candles are lovely. Timely delivery. Beautifully packaged. Candles have always been a weakness of mine and always bought shop or anything that smelled interesting- sometime to be disappointed by looks of a candle presentation but not smell. I treat myself to these lovely candles that do actually smell, the pot is very easy to clean. Love the little matches and match pot.
30 March 2026
Great product Received my candle and it smells great
Received my candle and it smells great. Doesn’t burn down quickly like most other candles I have bought and smells great after cooking a meal
30 March 2026
Stunning and hearty fragrance that just…
Stunning and hearty fragrance that just smelt like pure, pithy oranges - just a shame it burned down so quickly. The matches in the set were a little flimsy hence the 4 not 5 stars. But overall very happy
23 March 2026
Beautiful pots and candles smell lovely!
18 March 2026
I adore my Pott Candles
I adore my Pott Candles. But these were for a gift and they were delayed … over a week late but only when I contacted Pott did I know there was a delay
19 March 2026
Love the candles
Love the candles. Had an issue with one which was dealt with quickly and easily and a replacement sent with no fuss.
16 March 2026
Would recommend
Arrived quickly, exactly as described, very happy with the product and service
10 March 2026
Good customer service
After some slight disappointment with the product, Potts were quick to rectify and I will purchase again!
9 March 2026
Lovely, valued product
Really efficient service, and lovely products. Most of the scents are absolutely lovely. The starter pack is very well made, and rather beautiful. The candle recipe is lovely, very little residue from the flame. All in all a lovely, valued product.
6 March 2026
Excellent Customer Service!
I needed to contact Team Pott about one order and their response was speedy and super helpful. We love our candles. Much appreciated!
4 March 2026
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