First time of used the Post Office travel car. Adding funds to the card is straightforward and and not having a bank account linked to the card is a great feature. The transactions view are instant... See more
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Review summary
Created with AI, based on recent reviews
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We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more
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Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more
Company replied
It’s fantastic. Card is easy to put my currency money on. & it’s good that you can switch currency if you have any left from your last holiday to your new destination. Is good that I can top up when... See more
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Company details
Written by the company
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contact info
United Kingdom
- postoffice.co.uk/travel-money/card
4.1
Great
5K reviews
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I find the USA dollar Cashcard…
I find the USA dollar Cashcard extremely useful and convenient . The app gives a real time update of spending and there is no currency exchange commision charge to each transaction as there would be with most credit cards. I have never had the card declined.
9 March 2026
Reply from Post Office Travel Money Card
Dear Peter,
We are glad you enjoyed your experience using our card during your travels. We appreciate your positive feedback regarding the instant transaction notifications within our mobile application and the savings on conversion fees compared to standard credit cards. Hearing about your reliable payment experiences is wonderful. Thank you for sharing your thoughts with us, and we look forward to serving you again.
Post Office Travel Money Card
PO travel card makes travel easier.
The instructions to enable the use of the card were straightforward. The refer a friend scheme gave me a bonus to start. The card was readily accepted on my continent holiday.
7 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Paul,
We really appreciate your review. It’s great to hear that using the card was convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Makes a change from Travellers Cheques!
Last travelled when Travellers Cheques were the default to take funds (not cash) abroad, so thought this currency agnostic Travel Money card was superb. Great that the app lets you see transactions and balance anywhere and now I’m home I can continue to buy purchases in the country I visited which won’t accept UK credit cards for payment.
22 December 2025
Reply from Post Office Travel Money Card
Dear Jules,
We are glad you enjoyed your experience using our card on your recent trip overseas. We are delighted that our mobile application allowed you to monitor your balance and track your spending effortlessly while away. Thank you very much for taking the time to share your positive feedback with us.
Post Office Travel Money Card
Really easy to use card
Really easy to use card, from registering it, loading it, topping it up and using it in the USA.
6 October 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Kirsty,
We’re so glad to hear topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.
Post Office Travel Money Card
Loaded up the card before a trip to the…
Loaded up the card before a trip to the USA.
Easy to use and to check the balance via the app.
8 October 2025
Unprompted review
Reply from Post Office Travel Money Card
Dear Carl,
Thanks for sharing your experience. We’re glad the app is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Two failed attempts when using card abroad…
After one holiday when the card didn't work due to lack of instructions re the removal of the label over the chip I tried again the following year. This time it did not recognise the pin number I had changed it to so was again unusable whilst away and I had to have a replacement card on return to redeem the cash in the UK. I can see no advantage with this over using my usual debit abroad which did not incur charges for normal card purchases
19 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear John,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
The Post Office Travel Card is…
The Post Office Travel Card is convenient and easy to use abroad, which is a definite plus. However, the exchange rates are significantly less competitive than the rates available elsewhere, meaning you get noticeably less for your British pounds.
For me, the convenience doesn’t outweigh the financial difference. I would definitely recommend shopping around and comparing exchange rates before using this card, as you may get considerably better value elsewhere.
Useful card, but not the best deal financially.
5 October 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Lorayne,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Michelle,
We are glad you enjoyed your experience. Thank you for your positive feedback regarding how simple it was to add funds and utilise our product.
Post Office Travel Money Card
Excellent for Piece of Mind When Travelling Abroad
Easy to top up and check purchases, impressed with the security features provided. Will be using for future holidays.
7 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Jane,
Thank you for your fantastic feedback. We are delighted to hear that you found it simple to manage your balance and monitor your transactions, and that our safety measures gave you peace of mind. It is wonderful to know that you plan to take us along on your upcoming trips.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear CJH,
We are happy to hear that our consistent quality of care meets your standards. Thank you for your review.
Post Office Travel Money Card
Easy to Highly Recommend and apply for
Easy to apply for, Easy to use and understand
I highly recommend 👍
1 October 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Stephen,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
The card is accepted wherever a credit is.
The card is accepted wherever a credit card is, it's easy to top up you money and easy to transfer from one currency to another.
1 October 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Leigh,
Thanks for the great review. We’re glad you had such a positive experience. If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
A great easy to use service.
11 March 2026
Reply from Post Office Travel Money Card
Dear Conrad,
We're happy to hear that you find our service convenient and easy to use.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
I top up my card prior to traveling
I top up my card prior to traveling. I wanted to top when I was away. I tried 3 times to do a top up through app and nothing happened. Yet top up with my local post office using the same debit card no problem. It's not useful if you can top up through app. That's defeat the purpose of having the card as back up.
27 September 2026
Reply from Post Office Travel Money Card
Dear Mary,
We’re very sorry to hear you experienced difficulties with loading your Travel Money Card while abroad. We understand how frustrating this can be when you’re away from home.
We’ve reached out via email, as we would like to investigate this further for you, please feel free to reply directly to that message.
Post Office Travel Money Card
all good other then slow response on…
all good other then slow response on the app sometimes
Hard to with draw cash when back home in the UK and your charged for the with drawual.....
11 March 2026
Reply from Post Office Travel Money Card
Dear David,
We appreciate your review. Thanks for sharing your feedback. We’re sorry if fees or charges caused frustration while using your card overseas. The Post Office website has full information on fees and how they apply abroad, so you can plan ahead and make the most of your card.
Post Office Travel Money Card
Easy and secure way to carry foreign currency.
Uploaded euros onto this for a 6 week trip. Easy to upload as and when more funds were required. Used it to pay for everything whilst traveling, hotels on booking.com, restraints, supermarkets, bars etc. Positive experience all round. Only need to upload a few euros at a time which saves carrying around your main bank cards or lots of cash.
1 June 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Jane L Carr,
We appreciate your positive feedback and are happy you found our card easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card
I always use this card when traveling…
I always use this card when traveling and I never have a problem with it I would recommend this card, it saves having to use your main bank card when traveling
12 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Lynda,
We really appreciate your review. It’s great to hear that exchanging your money was straightforward, making international spending smooth is exactly what we hope to provide.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Newport St Bolton. Appalling customer service.
Newport St Bolton. ABSOLUTELY APPALLING CUSTOMER SERVICE. Went in to purchase currency. The staff were not only unhelpful but downright rude. The Post Office published rate did not resemble this branch's rate, and without raising any complaint regarding the exchange rate I was very rudely informed they can apply whatever rate they wish. I understand their right but the manner of first woman was unacceptable when I ask why she was being so rude she waved me away and told to me to que up at another counter. At the other counter Safira was better to deal with but refused to give me the name of previous woman but told me to go and check her badge. When I asked if there was a manager I could to speak to she said he was not in and dismissed my request! I gave up at this point as obviously they were not offering any service level what so ever. NOTE OF WARNING FOR ANYONE WANTING TO BUY CURRENCY HERE.
23 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Yvonne,
Thank you for taking the time to share your feedback. We’re sorry your experience with our customer service didn’t meet expectations.
Please note that this is the Post Office Travel Money Card TrustPilot review page, it appears you are looking for the Cash Currency and general customer services. If you'd like to speak to someone regarding your experience, please contact the Cash Currency line on 03458 500 900.
Post Office Travel Money Card
Easy to use while in France
30 August 2026
Reply from Post Office Travel Money Card
Dear Happy Customer,
We're happy to hear that using the card abroad was easy for you. We really appreciate your review.
Post Office Travel Money Card
Easy and safer option
Easy and safer option. Husband and i add our spending money to our cards.
Can get cash out, top up quickly, tap and go like any other card, but safer as its not your bank card or credit card!
6 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Sharon,
We appreciate your positive feedback and are so glad you found our product safe and easy to use.
It really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
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