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Post Lake Lending Reviews 16,904

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TrustScore 4.5 out of 5

4.3

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and respectful demeanor, making the application process smooth and pleasant. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, explain everything in detail, and are able to answer all questions. The overall service is often described as quick, easy, and reliable, with many users appreciating the efficiency of the approval process. However, some people were dissatisfied with the payment process, mentioning issues with funds taking too long to deposit into their accounts or difficulties with managing their loan information. A few other people also felt that the interest rates were high or experienced problems with communication regarding payment schedules and account balances.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Staff

Customers had positive experiences with staff. Many reviewers found representatives to be professional,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great customer... See more

Payment

Clients share ambiguous opinions on payment. Many customers express frustration with high interest rates,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the ease and speed of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Legit fast and reliable. So sick of wasting my time, couldnt find an actual solution to my needs. Post Lake actually did not approve my first application, but after working out some kinks…. I applied... See more

Rated 5 out of 5 stars

Like I said they are very courteous and kind. I received my loan and so I didn't feel like I was paying to much back i received a call to help with my concerns and worked out a plan so I didn't feel l... See more

Company replied

Rated 5 out of 5 stars

Once I repaid my 1st loan, I was offered a higher amount for my next one. This came when I needed the help & thankful for the simple instructions, speedy transaction & kind service.

Rated 5 out of 5 stars

Representative was very respectful and patient. Explained everything in great detail. This wasnt my first time doing business with Post Lake. My other experiences were just as pleasant. I will continu... See more

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

Your credit score is not what Post Lake Lending looks at, despite that it can be a plus, but Post Lake Lending determines your eligibility based off your ability to repay the money and the information you provide. They have their own lending standards that does not depend on your credit score but on other factors that give them an idea that you are borrower who will be able to pay your loan on the schedule set out in your loan agreement.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 97% of negative reviews

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How this company uses Trustpilot

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Rated 1 out of 5 stars

They over charge you with their…

They over charge you with their interest fees. If you got a 250.00 dollar loan you would payback almost 500.00 dollars this is insane. Don't use them for a loan.

24 December 2025
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Reply from Post Lake Lending

We’re sorry to hear you feel this way. We understand that interest rates and total repayment amounts are an important concern, and all loan terms are fully disclosed before acceptance to help customers make informed decisions. Your feedback is appreciated and will be shared with our team as we work to improve transparency and affordability.

Rated 3 out of 5 stars

Still haven't received the money.

I like that I was able to get approved for the loan. However, I still haven't received the money. I got accepted after 2pm on Friday so I was expecting for the money to hit Monday morning or at least after 2pm. It is 3pm and I still don't have the funds.

13 April 2026
Unprompted review
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Reply from Post Lake Lending

hank you for sharing your feedback. We’re glad your loan was approved and apologize for the delay in receiving the funds. Please rest assured we’re looking into this, and if the funds haven’t arrived soon, our support team will be happy to assist further.

Rated 1 out of 5 stars

Doubt this will make it to prying eyes.

Doubt this will make it to prying eyes.
This lender, as there are others, wants you to expose your password to them for what they call a funding investigation. For Trustpilot "NOT" to have this information is alarming. Lenders do "NOT" need your password to deposit funds into your account, and 8 out of 10 scammers use this tactic to destroy you.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

INCREDABLY RIDICULOUS

INCREDABLY RIDICULOUS, THE PERSON WAS TRYING TO ELL ME THAT FOR A $1,400 LOAN IN 6 MONTHS I WOULD BE PAYING $742 A MONTH FOR 6 MONTHS, THAT IS $4,452. THAT IS ABOUT 500% INTEREST.
WHAT THE HECK IS GOIN GOING ON??????????/

8 April 2026
Unprompted review
Rated 1 out of 5 stars

I need

I need , phone number of the account office pls

10 September 2025
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Reply from Post Lake Lending

Thank you for your feedback. If you require any further information, feel free to contact us at 888-204-9549 and/or email us at support@postlakelending.com.
Thank you!

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