Postandporch Reviews 

I had made my mailbox and post order on 8 December because a school bus knocked down my mailbox.

I placed the order, but never heard back from the company in regards to shipping/arrival date. It had been over 10 business days. I wrote an email to the company, no response. I called 2 days after my email, someone answered, super kind. Provided me two tracking numbers. Once I got off the phone with him and checked my tracking numbers, I noticed that they had JUST submitted my order and I wasn't going to receive them for another 4-5 days. My mailbox had arrived, but my post did not. I waited and waited and decided to call customer service again and the lady on the phone explained that there have been delays and offered me $15.30 dollars back as an inconvenience but said that I would get status on my tracking number within 24 hours. Well, 48 hours have passed and no updates to my tracking on my post, then after waiting for a few more days, I called consumer service and asked for a full refund for my post because they did not keep their word and there still wasn't any updates to my tracking. It was a huge disappointment because no where on their site mentioned that they will be delays, and I do not feel that this company is very honest.

In total, I waited for almost a month for my post before I gave up. Also, my post was $160 but they only refunded me a total of $102.30. At this point I'm not sure if I want to take my losses or call back and have them provide me the full refund of the post since it never left their warehouse.

I wouldn't recommend this company to anyone.

I have never received my order. Multiple attempts to track the order with Post and Porch and the shipping company have not yielded any responses or answers. Their telephone mail box is full so no ability to contact them that way. I will have to fight with my credit card company to get a refund. Very disappointed.

So helpful over the phone. Just nice good people. Highly recommend!

I have the classiest mailbox on my street. Thank you Post and Porch. Jenn in customer service is outstanding!

I never thought a mailbox could make such a difference, but the Malone Mailbox really elevated the look of our home. It’s clean, modern, and has a high-end feel that instantly upgrades the property.

Beyond looks, the build is impressive—very sturdy and clearly made with quality materials. I also appreciate how spacious it is; it easily fits bigger mail and packages, keeping them safe from the weather. For anyone considering a stylish and practical upgrade, this mailbox is a no-brainer.

I was required to get a curbside mailbox by the post office recently. So glad I found this company. I love my new mailbox- it is sturdy, easy to install, and looks beautiful. I’ve received so many compliments on it already.

The mailbox itself is well built and stylish. And the company was great at communicating when we had questions about it. Quick delivery. Professional fulfillment. We’re happy.

I placed an order for two magnetic numbers back in August. It was a small order, so I expected to get it quickly. It is now mid-September and I don't have my order. I have emailed the company many times, but I get no response.
I ended up making magnetic house numbers with numbers, glue, and magnets from a big online store. They look great.

Recently bought a home that has needed some big time upgrades and this mailbox was just perfect. Went from a cracked post to a solid beautiful modern mailbox, that immediately makes our curb appeal leaps and bounds better.

I was so excited to get the mailbox and I can't believe how great it looks. It has surpassed all my expectations. I love it!

We have been updating our front yard and we wanted to get a mailbox to replace our old mailbox that was falling apart. PostandPorch was great to work with and delivered exactly what we were looking for. It looks nice and you can tell its built well. I had a quick question and I was able to get a hold of them through their number. They were super helpful!

I bought a mailbox and post (along with other items) from Post&Porch last year, and I have to say that I think they are stunning looking. Modern and sharp... I really like them.

I recently noticed that the enamel on my post had chipped and it began to peel and rust. I snapped some pics and sent them to Post&Porch customer support. With zero further interaction, P&P found my order, with all my info, and sent a new post out the same day.

That was really incredible.

Thank you.

This company stole our product ideas and are marketing them as their own. We are the original makers of steel planters, plaques and mailboxes with magnetic aluminum numbers. We found out they even purchased from us a couple of times to look at our products and steal our ideas and fabrication methods. You won't find a lot of integrity here with this company and it's owners!

They sent me the wrong numbers for my mailbox and I have been unable to reach anyone in customer service. I ordered 1833 and received 0254. Seems like good quality but I need a response to remedy their error.

Should of checked the reviews , it took a month for all the parts to arrive, zero communication, NO PHONE NUMBER, pole arrived with paint flaking off before i even put it in the ground, ( In Illinois it will be a rusty POS by next spring) wrong mail box sent, wrong mailbox door, also paint coming off mailbox, my 30% discount CODE NEVER happened . Worst 500$ purchase in my 69 yrs, they wont last long with this business model and lack of taking calls, going to the bank to cancel charge if I don’t hear back from them !! And GET A REFUND !!

SCAM. I ordered two weeks ago and ups tracking still says they have not received my package for shipping. Multiple attempts to contact have gone unanswered. Going to try to get a refund through my credit card.

Post and Porch sent a UPS tracking number for the mailbox I ordered, but the UPS tracking said they never had possession of the package, which means it was not sent. After contacting support and never hearing back, I emailed once again to inform them I was disputing the charge. After that, they responded with simply, “It looks like this has been shipped out!”
I went ahead and disputed the charge, which Amex approved immediately. I realize now this is a common occurrence with this company after reading other similar stories. Either they have a severe issue with their shipping department, or they are not a legitimate company.

I placed an order two weeks ago and a label was created 8 days ago, but the item still hasn't been handed to UPS/actually shipped. I emailed the customer service email and haven't received any answer. I understand they are a small business and shipping may not be as fast as other operations, but this is just not cool to be so delayed and provide no communication.

I ordered 2 items 3 weeks ago now. The company sent no communication about the order but charged my card the full amount. After emailing them 4 times with no response, they wrote back that one of my items was delayed and my shipment would be sent in the next couple of days. Again, no word from them and now it’s been 3 weeks. I’m about to contest the charge with my credit card. DO NOT ORDER FROM THEM!