Poshmark Reviews 4,841

Poshmark won't give me my money. It says that your money gets deposited into your account within 2 to 3 days. It's been almost three weeks, and it still says " in process" . Poshmark wont respond to my emails. They also canceled my order, and I have yet received payment for that order or the purses returned to me. I just want what im owed and an answer to what is going on. @deidrakirkendal

Their app doesn't work so I cannot make a purchase.....Their customer service is non existent...they end up shuffling your email contact like it's a deck of cards....it's sad that they are such a poorly run business in the customer support/service area of their business....do better Poshmark!

Bought an item because on the sellers page, it said average shipping timeframe is one day. The seller didn’t ship out the item till seven days later she also shipped out the item after I had already messaged her asking for a cancellation because the item would not come in time she ignored my cancellation request still sent out the item Poshmark Did not allow me to cancel the order because they said I had to give her eight days to ship out the item which it states absolutely nowhere and then after she shipped the item I still asked for a cancellation and they said because it was already shipped. I can’t cancel it so not only did I try and do it beforehand I tried to do it after and they refused. Customer service has ignored, countless amount of request and emails. They do not protect the buyers whatsoever. They do not honor the shipping timeframe that the sellers put on their pageand they ignore their customers. This is a horrible, horrible company and I would not recommend it to anybody.

I am a seller and was given a free week of promotion. Did not cancel a day before and was charged $15 but was able to cancel 1 week before. Was charged another $15 so $45 in 3 weeks had $20 in sales. Even though cancelled a week before. On top of that had an order sent to an address in PA. Buyer changed address after item was set for delivery. Been 2 weeks and nothing Poshmark has no responsibility wants me to track or lose my product. A very dishonest company that’s why no 800 number. They Suck!

I ordered a wig that look nothing like the photos. So far Poshmark is not honoring their policy and asking the seller to give me a refund. I won't be doing any purchases on Poshmark anymore

Item reeked to the point where I had to keep it outside, Poshmark refused refund, called it "subjective." Ok. But they also prevented me from reviewing the transaction.

I have been selling on poshmark for 8 years and have made poshmark a lot of money. Poshmark even offered for me to buy stock before going public which turned out to be so bogus and overpriced (I regret buying any as it totally flopped)

I am so tired of poshmark taking 20% from me and doing nothing to help me sell and then leaving me high and dry when I think they would be on my side. Recently I purchased a pair of jeans from another seller. The listing was unclear and the wrong color was sent. Poshmark sided with the seller because they were a bigger seller than me, not because it was fair. Poshmark only cares about profit and not their ambassadors. I have moved all of my listings to depop and mercari. I am thrilled that I am finally making this move after I have been wanting to for a long time. I am done with Poshmarks BS.
avoid this site and use sites with lower fees!

Poshmark was a good place for buyers and sellers for a long time but as of 2026, I've have several frustrating experiences and can't recommend them any longer.

There are many other good places to do business where you don't have to worry about getting scammed.

I received an empty package from one of their seller. A purchase of more rhan $500. I reported it to Poshmark and they didnt even care to investigate. What can I do when the tracking says its been delivered but there was nothing in it. It is very unfortunate. People should stay away from this marketplace because they dont care about anything but only their portion of the sales. Also I sold two 18k gold for $900. They took $190 from that sales. Item went in to their verification process. They sent it to the buyer and until today it has been over a month and they never release my funds. They own me over a thousand dollars. How unfortunate of me to encounter these people in my life! As a christian I keep saying to myself this is just money and God will take care of everything throughout this painful experience

Bought a sweater described as cotton & it is actually 100% wool and had been dried in a dryer. “My purchases” page suddenly showed that I had made no purchases so no way to return it. Customer service has been NO help, taking days just to respond , and then sending me through more hoops that don’t solve the problem

What a freaking joke. I bought a shirt, and only when I received something completely different. I saw that the seller had messaged me and told me that the shirt that I bought was no longer available. So they just sent me some old enormous rag. What did Poshmark support do? They told me that I have two days to send that piece of garbage back. When I told them that I’m away on a trip for a month, they could not care less. They gave me some ridiculous speech about how they’re trying to support their sellers. So a seller is scamming me, and they could not give a rat’s ass.

Wrong item sent. Followed their directions, sent proof with pictures. They are doing NOTHING to allow me to return item & get my money back. I should have come to TrustPilot before purchasing anything from them. I will let my people know what a ripoff I’ve experienced. UPDATE: as soon as I posted this I got a return label & sent item back. Will post when refund received

I purchased a Kate Spade bag and decided it was too small for me to use. I expected to be able to do a simple return but even after sending a number of sets of photos to document my purchase, no stated return policy, and a convoluted website to initiate a return, I was refused a return. So, I have a bag I cannot use and am out almost $200. I never have this problem with Amazon, eBay, or etsy which I use all the time.

Buyer beware site... expect to go through many hoops to get reimbursed from either Poshmark or chargeback. Persevere else bad sellers will keep misleading buyers. Seller sold a wallet stating it was premium leather. It was not. Cobbler and another leather company evaluated and said it was cheap faux simulated item and nothing real about it (the glue from Goodwill sticker was still visible). Poshmark refused return saying you have to ask sellers more questions (guess don't rely on their photos or what they shared) because it misleads a buyer. This being the worst purchase, we've given up on this platform. Buy on another site with better buyer protection (although this seller cross lists on one of them) and is probably seeing issues there so moved to Poshmark. RUN from buying here as it is hit / miss and long shipping delays, stock photos, and even when a size is given beware because many times item is shrunk! RUN. Hold onto your wallet. We are no longer buying on the platform and don't care if they ban us. Low rating of ZERO

Recently purchased a handbag. Seller shipped item. Made it to my state and then got returned to the sellers state. Then the purchase was marked delivered. And back in a state of delivery back to seller again. Please check your sellers out if they don't at least have one ambassador star I would not recommend buying from them. You will not see your purchase. There are scanners manipulating the postal system to show items delivered by a program they are now using. If this accidentally happens call you payment method immediately and have a provisional deposit back to your account. Screenshot every conversation. Tracking information as well. Don't get scammed

Ordered pants that never arrived. They canceled the order when it was supposed to have been delivered. Saw them posted again for about $70.00 more. Okay.

Second order: tattoo concealer. One jar was completely empty and used. I could get a refund if I sent the product back. Waste my time to return it? Yeah, no.

Advise, do not use this site!

Beware when you purchase on Poshmark . com. I purchased a LV wallet that turned out to be fake, I brought it to the attention of Poshmark and the seller and the seller had me restricted Banned from the site. I only purchased a few items from them and since being banned I have found that there are so many other sites that actually care about their shoppers and won't allow one discredited seller to have someone banned. Super disappointing that this is how Poshmark treats their shoppers. I have taken my business elsewhere.

What an annoying company. They give the seller 10 days to decide to go and put a package in the mail to you, they want you to open up an account, and even if you don't, like me , they bombard you with emails. Do not give these people your email address.... you're better off paying more money a few dollars more and getting something off of eBay instead of this ridiculously designed company. They even want you to sign up for an account so they can authorize to sell it to get paid just total nonsense with this company that's why you see the reviews that you see.
Even if you report their emails as spam and block them they still managed to bombard you with emails.
Learn from others mistakes

Item received was not as described. No response from vendor after 3 request for return. Escalated to Poshmark Management. They sided with vendor after comparison pics received. Ultimately Poshmark clearly wants their money no matter what the customer says.

They allow sellers to sell defective items with no recourse.