Popmenu Reviews 54

TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

Our success reps Amy and now Ana have been great and very helpful. Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have i... See more

Company replied

Rated 3 out of 5 stars

When asked how our menu had been edited incorrectly they couldn't provide an audit trail. After being told how to import contacts with phone numbers to then learn that it was useless since we can't... See more

Company replied

Rated 1 out of 5 stars

They are they worst technology company I have ever dealt with. I signed on with them a week ago and have nothing but problems. I've lost customer service and faith because of Pop Menu. I have spent ho... See more

Rated 5 out of 5 stars

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already... See more

Company replied


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3.2

Average

TrustScore 3 out of 5

54 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They are they worst technology company…

They are they worst technology company I have ever dealt with. I signed on with them a week ago and have nothing but problems. I've lost customer service and faith because of Pop Menu. I have spent hours on the phone this week dealing with a myriad of problems they have caused. Save your business. Stay away!!!!!

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Upcoming birthday resulted in carpet bombing my inbox with POPMENU clients' NO TREAT email greetings--SAD & irritating!

My birthday is next week.

I've gotten emails from at least 10 businesses that use popmenu wishing me a happy birthday with zero offers or treats.

This has merely meant that businesses have filled my inbox with garbage, irritated me, and made me contemplate unsubscribing rather than make me think "I should go there for my birthday treat!'.

Each business has trusted Popmenu to make clients MORE happy with them and want to go there, but I suspect that has not been the result.
None of them imagines when they sign up that Popmenu will then fill the poor birthday victims inbox with crap so that they'll miss the birthday greetings and treats they're hoping for.
Popmenu's dump has certainly not been an enhancement to this frequent diner's birthday week.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke! They took our money and did nothing! I suffered a loss and canceled the contract, but unfortunately, they keep taking our money as if we are renewing an annual contract! Their salesperson(s) could be trained to lie just to earn immediate money by signing a contract. Stay away from this unethical company!

26 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a great idea but falls…

This company is a great idea but falls short on so many levels. They are VERY EXPENSIVE compared to their competitors. They promise an easy AI driven advertising package that's is supposed to do most of the work for you. BEWARE! You will still be doing the same amount of work. Their software gives you scheduled generic ads that you have to basically redo the whole thing for every post or ad.
When you decide to go a different route make sure you dont let them know ahead of time. They will just up and drop you and your website that you spent over $2,000 to have them develope. Then they change settings to where you have zero access to anything. I am absolutely sick over my dealings with this company and regret having been gullible enough to fall for their very high-pressure sales pitch. Trust me..... just dont. BtW. They charge your customers $1 for every order and raked in and additional $50,000 on top of my $500 monthly fee.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

The product failed completely to achieve the SEO that was promised. As soon as we signed up and launched the service and communication stopped. Very disappointed.

3 September 2025
Rated 3 out of 5 stars

It lasted us for a few years

It lasted us for a few years, but it overall just feels too expensive for such a cookie-cutter template that thousands of other stores also use. I just switched to Corvus and save more by owning the website and the domain and can directly sell the same items WITHOUT Popmenu trying to up-charge me(just to sell our stuff online). It's already $150/mo!!! Why can't I sell our stuff online for $150/mo???

HOWEVER, I will say this is a good start for new users who don't know who to contact, what to ask for, and so on. Popmenu is good about making it easy in most senses and that helps a lot to streamline the process. However, that ease comes at the cost of originality, affordability, and customizability.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

The Popmenu team are great to work…

The Popmenu team are great to work with. The website is easy to use. They set up the posts for me and they look great. They are always happy to help with promotional ideas to drive people into eat as well as online.

15 April 2025
Popmenu logo

Reply from Popmenu

Thank you for the great review, Rebecca! We're happy to be working with you and look forward to more success together.

Rated 5 out of 5 stars

Just love you guys

Just love you guys! You know this already! All of the products are so helpful....

15 April 2025
Popmenu logo

Reply from Popmenu

Thank you, Linda. We love you back!

Rated 3 out of 5 stars

We have had a tablet issue for 6…

We have had a tablet issue for 6 months, endlessly emailing since that is the only form of communication with zero response. Folks order online and the tablet is silent, they show up and the whole concept of easy ordering online is instead an angry customer because their time is wasted. The website is "okay" nothing spectacular.

3 February 2025
Unprompted review
Popmenu logo

Reply from Popmenu

Thank you for your feedback, Jahn. Our support team has been actively addressing your app issues, but if you’re still experiencing them, we’re happy to help. We’ll send you a follow-up email with our direct phone line as well a link to set up a technical support consult if that’s easier for you!

Rated 1 out of 5 stars

Steals your information without permission

Somehow this company received my information. I DID NOT SIGN UP WITH THIS SLEEZY COMPANY just stole my information and now I am unable to sign in to the restaurant I want 😤 SO HOW DID YOU GET MY INFORMATION?????

12 October 2024
Unprompted review
Popmenu logo

Reply from Popmenu

We do not steal information and are confused by your review. Our Support team is available to discuss any concerns you have.

Rated 5 out of 5 stars

Great helpful team

Great helpful team. Immediate action to support your business. Hire them

6 October 2024
Unprompted review
Popmenu logo

Reply from Popmenu

Thank you for the 5-star review! We look forward to even more success together.

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