The handheld poooliprint L1 is a cool little invention. It fits in my purse thus it is easily transported. Basically, it prints out a black and white photo on a receipt type paper. The instructions... See more
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I'll start by saying I have a black and white printer and one of their color printers, both of those work great, which is what lead me to this next purchase. The PoooliPrint Z1 Color Photo Camera... See more
Company replied
I am underwhelmed to say the least. i bought the "higher resolution" printer and everything looks like it came out of an over the hill xerox machine. shipping takes forever and paper is very expensive... See more
Company replied
Waited many weeks for the printer to arrive, only to find out it cannot be paired with my iPhone, message saying it’s unsupported! Impossible to get hold of anyone from pooliprint, they have now disap... See more
Company replied
Company details
Written by the company
Poooliprint® is a pocket printer for Apple and Android devices. Its a thermal printer so you don't need ink and you can print pictures, images, notes and more from your smartphone.
Contact info
9779 South 36th Lane, 85339, Laveen, United States
- 6232175995
- support@poooliprint.com
- poooliprint.com
3.5
Average
632 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Stole my money
Stole my money, I never received my order, it's been 6 weeks since I ordered it. Lost in the mail, refusing to provide a refund, which is illegal, and ignoring all of my emails, have not heard from them in over a week! Terrible team, terrible company. Do not have anything to do with them!
22 January 2024
Unprompted review
Nice printer love it !
21 January 2024
Unprompted review
Reply from Poooliprint
Hi Regina,
Thanks for rating us 5 stars!
If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to support you every step of the way. Thanks again for your continued support and for choosing us as your trusted solution! ❤️
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
The worst experience ever on a…
The worst experience ever on a e-commerce. I bought the product as Christams gift early december on the pfficial site. The product was deliverd to a city storage and got to the finalmente address only today.
The assistente refused to salve the problem addressing me to the delivery company which they chose and they had an agreement with!!! I had no choice choosing the delivery service.
The worst customer service and delivery policy!
4 December 2023
Unprompted review
Reply from Poooliprint
Hi Laura,
We sincerely apologize for the challenges you encountered with your recent purchase, and we deeply regret any inconvenience caused. Your feedback is crucial to us, and we are committed to addressing your concerns promptly.
To assist you further and investigate the matter thoroughly, could you please provide us with your Order ID# or the email address used to place the order? This information will allow us to verify the details and work towards a resolution.
You can reach us directly at support@poooliprint.com. Once we have the necessary information, we will prioritize resolving the issues you've faced with the delivery and customer service.
We understand the importance of a positive shopping experience, especially during the holiday season, and we want to ensure that we rectify the situation to your satisfaction.
Thank you for your understanding and cooperation. We look forward to the opportunity to make this right.
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Good printer
Easy to set up and use, prints cute pictures to scrap book and the design is fun. 😀
7 January 2024
Unprompted review
Reply from Poooliprint
Hi Vivien,
Thank you very much for your kind words! We're delighted that you're enjoying our product and that it's adding joy to your scrapbooking endeavors. Your satisfaction is our priority, and we're here to assist you with any questions or concerns you may have in the future. Happy scrapbooking, and thank you for choosing us! 😊
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
A bit pricey but overall awesome brand…
A bit pricey but overall awesome brand and quality of product!
8 June 2023
Unprompted review
Reply from Poooliprint
Hi Keramot,
Thank you so much for your fantastic review! We're thrilled to hear that you consider our brand and product to be awesome in terms of quality. While we understand your feedback regarding the pricing, we strive to provide the best value for our customers with top-notch products.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to have a great experience with our brand. Thanks again for your support, and we're grateful for your feedback!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Absolutely love my printer
Absolutely love my printer! I have been using it for my journaling for a few years now and have bought new paper multiple times
The paper actually lasts me so long even with me using it often!
4 January 2024
Unprompted review
Reply from Poooliprint
Hi Mleanie,
Thank you so much for your glowing review! We're thrilled to hear that you absolutely love your Poooliprinter and that it has been a staple in your journaling journey for the past few years. It's fantastic to know that you've found our paper to be durable and long-lasting, even with frequent use.
Your satisfaction and loyalty mean the world to us, and we're delighted that our products have been able to enhance your creative endeavors. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to enjoy your journaling experience with us. Thank you again for your support, and happy journaling!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
a well deserved 5 star rating
I recently got my hands on the printer and I am absolutely thrilled with its performance and features. This printer has truly exceeded my expectations, earning every bit of its well-deserved 5-star rating.
1 December 2023
Unprompted review
Reply from Poooliprint
Hello!
Thank you so much for your wonderful review! We're thrilled to hear that our printer has exceeded your expectations and that you're absolutely thrilled with its performance and features. It's always our goal to provide products that not only meet but surpass the needs of our customers.
Your satisfaction and appreciation mean the world to us, and we're honored to have earned every bit of that well-deserved 5-star rating. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to have a fantastic experience with our printer. Thanks again for your support, and happy printing!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Well every time I go to use my yellow…
Well every time I go to use my yellow poodle it goes back to the beginning of the introduction l don’t know how to get it to work please help as you know it cost me a lot of money
1 January 2024
Unprompted review
Reply from Poooliprint
Hi Gill,
We're genuinely sorry to hear about the inconvenience you're experiencing with your Poooliprinter and the repeated introduction issue. We understand how frustrating this must be, especially considering your investment.
To address this issue promptly and ensure a resolution that meets your expectations, we kindly request you to reach out to our friendly customer support team at support@poooliprint.com. Our dedicated team is eager to assist you and get your yellow poodle working as it should.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Totally Amazing!
Gifted to me for Christmas, this is such a cool little gadget! I’ve been using it for scrapbooking and am in love! Great battery life, amazing quality pictures, an awesome phone app which provides endless printing possibilities and great discounts! Do yourself a favour and buy it :D
25 December 2023
Unprompted review
Reply from Poooliprint
Hi Dakota,
Thank you so much for your amazing review! We're thrilled to hear that you're loving the PoooliPrint printer that you received as a Christmas gift. It's fantastic to know that you're enjoying using it for your scrapbooking adventures and that you've found it to be such a cool little gadget!
We're delighted that you're pleased with the battery life, picture quality, and the endless printing possibilities provided by our app. And it's always a bonus to hear that you're benefiting from our great discounts!
Your recommendation means a lot to us, and we couldn't agree more with your advice - do yourself a favor and buy it! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to have a wonderful experience with our printer. Thanks again for your support, and happy scrapbooking! 😊
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
I love PooliPrint with all my heart
I love PooliPrint with all my heart! The printer is great for creative projects and organization/planning/journalling, making cards and decorating. The webside is easy to navigate, the customer service is great and shipping is fast!
27 December 2023
Unprompted review
Reply from Poooliprint
Hello!
Thank you so much for your incredible review! We're overjoyed to hear that you love PoooliPrint wholeheartedly! It's fantastic to know that our printer has become such a versatile tool for your creative projects, organization, planning, journaling, card making, and decorating needs.
We're thrilled that you find our website easy to navigate and that you've had a positive experience with our customer service team. And we're delighted that our fast shipping has helped ensure that you can dive into your projects without delay!
Your enthusiastic support means the world to us, and we're honored to be a part of your creative journey. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to have an amazing experience with PoooliPrint. Thanks again for your support, and happy printing! 🌟
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
I use this to help with school work
I use this to help with school work and help organize myself study guides as the things I print help me to understand better what is on my next test. I love how small and easy it is to use
7 December 2023
Unprompted review
Reply from Poooliprint
Hi Andriana,
Thank you so much for your wonderful feedback! We're thrilled to hear that Poooliprinter has been such a valuable tool for your school work and study organization. It's fantastic to know that our printouts are aiding in your understanding of the material and preparation for tests.
We're especially glad to hear that you find our device small and easy to use. We designed it with user-friendliness in mind, and it's great to know that it's meeting your needs in that regard.
If you ever encounter any issues or have suggestions for improvement, please don't hesitate to reach out to us at support@poooliprint.com. We're dedicated to ensuring that every aspect of your experience with our product is top-notch, and we would love the opportunity to address any concerns you may have to turn that 4-star rating into a glowing 5-star review. Thank you again for your support!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Great printer especially for…
Great printer especially for journaling. I love the custom print features and how quick it prints.
1 December 2023
Unprompted review
Reply from Poooliprint
Hello Ma,
Thank you so much for your wonderful review! We're thrilled to hear that you find our printer great, especially for journaling purposes. It's fantastic to know that you love the custom print features and appreciate the quick printing speed.
Your satisfaction is our priority, and we're delighted that our printer is meeting your needs so effectively. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to have a great experience with our product. Thanks again for your support, and happy journaling! 📔🖨️
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
I absolutely love my POOOLI
I absolutely love my POOOLI! At home, it stays in the storage bin where I keep all of my vacuum seal bags. I used it when I buy bulk chicken to label each bag and date it. I use it to label when I marathon cook and freeze. Every bag has its own label with contents and date. I take it when I do craft shows to make up small signs and labels in a jiffy. I highly recommend one!
6 December 2023
Unprompted review
Reply from Poooliprint
Hi Vana,
Thank you so much for your enthusiastic review! We're thrilled to hear that you absolutely love your Poooliprinter and that it's become such a versatile tool in your daily life. From labeling vacuum-sealed bags to organizing marathon cooking sessions, and even creating quick signs and labels for craft shows, it sounds like your Poooliprinter is truly indispensable!
We're delighted that our printer has been able to streamline your tasks and enhance your productivity in various aspects of your life. Your recommendation means a lot to us, and we're honored to have your support.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to enjoy the convenience and benefits of your Poooliprinter. Thanks again for your support, and happy labeling and crafting! 🖨️✨
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
This thing is junk
This thing is junk! The printing is sketchy and the image is unusable.
15 November 2023
Unprompted review
Reply from Poooliprint
Hi Debbie,
I hope this message finds you well. I'm genuinely sorry to hear about the issues you've encountered with your Pooliprinter product, and I want to assure you that we take your feedback seriously.
We understand the frustration of receiving a product that doesn't meet expectations, and we sincerely apologize for any inconvenience caused. Our team is committed to providing a positive experience, and it's disheartening to learn that we fell short in this instance.
To better assist you, could you please provide more details about the specific printing issues you've faced? This will help us investigate the matter thoroughly and work towards finding a resolution. Additionally, if you haven't already, we encourage you to reach out to our customer support team directly at support@poooliprint.com, so we can address your concerns promptly.
As a token of our commitment to your satisfaction, we'd like to offer assistance with troubleshooting or explore potential solutions. Your feedback is invaluable to us, and we're dedicated to ensuring your experience with Pooliprint meets the high standards we strive for.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
I recommend this printer!
This is both a pretty, cute AND great little printer! The L2. I use it for both hobbies and everyday practical things. It has loads of accessories, different types of papers, labels, etc. I still haven't found anything it can't do! Highly recommended!
16 August 2023
Unprompted review
Reply from Poooliprint
Thanks a ton for the awesome review, Cat! We're thrilled to hear you're enjoying your Pooliprint L2 for hobbies and everyday tasks. So glad it's exceeding your expectations with its accessories and versatility. If you ever need assistance or want to share more about your experience, please contact our friendly customer support team at support@poooliprint.com. We're here for you! 🌟
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Great little printer.
Great little printer.
Liked the fast delivery and various options for papers really has given me inspiration to do many crafts.
28 October 2023
Unprompted review
Reply from Poooliprint
Hi Sancho,
Thanks a bunch for your kind words! We're delighted to hear you're enjoying your Pooliprint. Fast delivery and a variety of paper options are key, and we're thrilled to be a source of inspiration for your crafts. If you ever have questions or need more supplies, feel free to reach out. Happy crafting!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Enjoying this little printer
I have really been enjoying my little printer- it’s not for a detailed laser print experience- but for a quick, on the go, capture something kind of print, this is a good one. Once I figured out which way to put the paper rolls in, things went even better 😂 There are lots of styles of paper and stickers, for the largest print size always switch your photo to portrait for landscape printing- the print will be larger. I got the smallest size for note taking additions, but I think I might like the larger one even better. It’s on my list 😊
5 September 2023
Unprompted review
Reply from Poooliprint
Thanks a bunch, Kristi for sharing your experience with our little printer! We're thrilled to hear it's become your go-to for quick, on-the-go prints. 😄 Figuring out the paper roll direction is an adventure we've all been on!
It's awesome that you've discovered the variety of paper styles and stickers. And great tip on switching to portrait for larger prints—thanks for sharing that! We're happy to be on your list for future upgrades. If you ever have more thoughts or questions, feel free to reach out. Happy printing!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Grainy
I like the size and that it doesn't need ink but the images are very grainy
21 October 2023
Unprompted review
Reply from Poooliprint
Hi Giordano,
Thanks for taking the time to share your thoughts. We appreciate your positive note on the size and ink-free feature. We're sorry to hear about the grainy images – that's not the experience we want for you. If you have any specific concerns or if there's anything we can do to improve your experience, please let us know. We're here to help!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Love it!
Just love it! I'm happy that I can easily print my own pictures or doodles for scrapbooking and journaling. There's a library of cute printable images and templates too. I also love the design of the printer, it looks like a cool gadget.
21 October 2023
Unprompted review
Reply from Poooliprint
Thank you so much for your fantastic review, Angelika! We're thrilled to hear that you love your Pooliprint and find it perfect for your scrapbooking and journaling needs. It warms our hearts to know that you appreciate the library of cute printable images and templates. And yes, we agree – the design is pretty cool! 😊 If you ever have more doodles to print or any questions, we're here for you!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Label Printer by HerePrint
I have just ordered and received my Label Printer by HerePrint and I am delighted with it! The Customer Service is also on a different shelf, as I have enquired about the refill labels for this unique printer and I was reassured that PoooliPrint will be able to provide! Thank you, PoooliPrint, for your efficient and friendly service!
Mrs A Griffiths
South Africa
12 October 2023
Unprompted review
Reply from Poooliprint
Hello Mrs. A Griffiths,
Thank you so much for your kind words! We're thrilled to hear that you're delighted with your HerePrint Label Printer and that our customer service could assist you effectively. We're always here to help and provide the best service possible. If you ever need more refill labels or have any other questions, feel free to reach out. We appreciate your support all the way from South Africa!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
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