The handheld poooliprint L1 is a cool little invention. It fits in my purse thus it is easily transported. Basically, it prints out a black and white photo on a receipt type paper. The instructions... See more
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I'll start by saying I have a black and white printer and one of their color printers, both of those work great, which is what lead me to this next purchase. The PoooliPrint Z1 Color Photo Camera... See more
Company replied
I am underwhelmed to say the least. i bought the "higher resolution" printer and everything looks like it came out of an over the hill xerox machine. shipping takes forever and paper is very expensive... See more
Company replied
Waited many weeks for the printer to arrive, only to find out it cannot be paired with my iPhone, message saying it’s unsupported! Impossible to get hold of anyone from pooliprint, they have now disap... See more
Company replied
Company details
Written by the company
Poooliprint® is a pocket printer for Apple and Android devices. Its a thermal printer so you don't need ink and you can print pictures, images, notes and more from your smartphone.
Contact info
9779 South 36th Lane, 85339, Laveen, United States
- 6232175995
- support@poooliprint.com
- poooliprint.com
3.5
Average
632 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just love it!!
Love how compact and easy it is to use the pocket printer! It fits right into my bag and I use it everyday since!! ✨
31 May 2024
Unprompted review
Terrible customer support
I ordered one of their printers along with a multiple sets of rolls, after many weeks of waiting I received a lower quality printer and no rolls. It has been weeks and I still didn't receive the correct order. Their customer support is terrible and at this point I am even wondering if this company is scamming people.
2 April 2024
Unprompted review
Reply from Poooliprint
Hi Fieke,
We sincerely apologize for the inconvenience and frustration you've experienced with your recent order. This is certainly not the level of service we strive to provide, and we regret that you received a lower quality printer and did not receive the rolls you ordered.
To resolve this issue promptly, please send us a message at support@poooliprint.com with your order ID or the email address used to place the order. Our support team is ready to look into this matter immediately and ensure you receive the correct items as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Perfect Portable Printer!! 🤩
Just wanted to share my experience with their product. I've been using it for the past month, and this printer has become my go-to companion for journaling. It's perfect for me; it really helps when I want to print something to attach to my notes. Thanks so much, Poooliprint! Will definitely purchase it again 🫶🏻
22 March 2024
Unprompted review
Received a defect Poooliprinter XL without refund
Won't recommend bying printers from this company!
Ordered til Poooliprinter XL, but it cannot print HD quality. It works with the other functions, but they are so bad quality that I can't use the print for anything. Contacted the company to solve the issue and have send information, pictures and videos to them. They are slow to respond and when they finally do respond, they ask me to test the product again and send new pictures. They even keep asking me to test it on an Android device, when I explained to them several times that this is not doable for me, as I don't have one and don't know anyone who has.
It has been going on for a couple of months now and I don't think they are going to do anything about the fact, that I received a damaged product. Haven't even received a refund or return label, so I can ship it back. Worst money I ever spent on a defect product.
DON'T BUY A PRINTER FROM THIS COMPANY
15 February 2024
Unprompted review
Reply from Poooliprint
Hi Mette,
We're truly sorry to hear about your experience with the XL Poooliprinter and the frustration it has caused you. We understand how important it is to have a printer that meets your expectations, especially when it comes to printing quality.
We apologize for any delays in our responses and for any inconvenience caused by our troubleshooting requests. Our intention is always to ensure that our customers receive the best possible assistance in resolving any issues with our products.
To better assist you, could you kindly provide us with your order ID# or the email address used for the purchase? This will allow us to access your order records and review the previous conversations you've had with our representatives.
Please reach out to us at support@poooliprint.com so that we can work together to find a solution to this matter. Your satisfaction is our top priority, and we're committed to addressing your concerns promptly.
Thank you for bringing this to our attention, and we look forward to resolving the issue for you.
PoooliPrint™ Support Team
https://www.poooliprint.com/
Absolutely love the cute lil printer
Absolutely love the cute lil printer! It’s so versatile, compact and simple to use. I really love how fun it is to use it for journaling! Overall, I really love the printer and the journal kit too! The journal kit has so many things like washi tapes and pattern papers. It makes journaling fun! A must try product for every journal enthusiast!💓
10 April 2024
Unprompted review
Love this lil guy
Not only is this a perfect little inkless printer for shipping labels, but I use it for tasks and notes and lists with ease, great great great tool
6 April 2024
Unprompted review
Reply from Poooliprint
Hi Petra,
Thank you so much for your glowing review! We are thrilled to hear that you have been enjoying our product for a few years now and that it continues to be so helpful to you. Your satisfaction is our top priority, and we're delighted to know that our product has been meeting your needs and expectations.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to support you every step of the way. Thanks again for your continued support and for choosing us as your trusted solution! ❤️
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Reply from Poooliprint
Hi Simos,
Thanks for rating us 5 stars!
If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to support you every step of the way. Thanks again for your continued support and for choosing us as your trusted solution! ❤️
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Reply from Poooliprint
Hello!
Thanks for recommending it and for your rating!
If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We're here to support you every step of the way. Thanks again for your continued support and for choosing us as your trusted solution! ❤️
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Love it!!
Love it! Is it the highest quality print? No, but I think that adds to the vibe. I’m using it for a journal/gift for my daughter and plan to gift it to her after for college or I may just buy another so we both have one. It’s so easy to use - makes me wonder why other devices are so overly complicated. The sticker paper is a must! Overall very happy with my purchase!
19 February 2024
Unprompted review
Reply from Poooliprint
Hi Wendy,
Thank you so much for your wonderful review! We're thrilled to hear that you love our product and that it's serving its purpose as a journal/gift for your daughter. We completely understand and appreciate your sentiment about the print quality adding to the vibe - sometimes imperfections can add character and uniqueness to a project.
We're glad to know that our device's ease of use has impressed you, and we agree that simplicity is key when it comes to technology. And we couldn't agree more about the sticker paper - it's definitely a game-changer!
It's fantastic to hear that you're considering gifting one to your daughter for college or even getting another for yourself. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you and your daughter continue to enjoy your PoooliPrint experience to the fullest. Thanks again for your support, and we wish you all the best with your journaling and gifting endeavors!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Must have gadget for school and uni…
Must have gadget for school and uni students for quick printing anytime. The portable design allows to carry it any where. Worth buying
4 January 2024
Unprompted review
Reply from Poooliprint
Hi Aysha!
Thank you very much for your glowing review! We're thrilled to hear that our PoooliPrinter has become an essential tool for your school and university needs. The fact that you find its portability so convenient and that it allows you to print anytime, anywhere is exactly what we aimed for when designing it.
Your endorsement means a lot to us, and we're delighted to know that our product is making a positive impact on your academic life. We're committed to providing practical solutions that streamline tasks and enhance productivity for students like yourself.
Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure that you continue to enjoy the convenience and benefits of your PoooliPrint device. Thank you once again for your support, and happy printing!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Very helpful to organize my pantry room
12 February 2024
Unprompted review
Reply from Poooliprint
Hello!
Thank you so much for your wonderful review! We're delighted to hear that our product has been very helpful in organizing your pantry room. Keeping things tidy and well-organized can make a big difference in daily life, and we're thrilled that our product has been able to assist you in this regard.
If you ever need any further assistance or have any questions, please feel free to reach out to us. We're here to support you every step of the way. Thanks again for your support, and we're thrilled to have been a part of helping you organize your pantry room!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Very good products
Very good products, good quality, very fast delivery speed, very satisfied.
2 February 2024
Unprompted review
Reply from Poooliprint
Hi Anastasia,
Thank you so much for your fantastic review! We're thrilled to hear that you're very satisfied with our products and services. Ensuring high-quality products and fast delivery is a top priority for us, so we're delighted that we met your expectations in both regards.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to have a great experience with us. Thanks again for your support, and we look forward to serving you in the future!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Very nice product and fast delivery
Very nice product and fast delivery. I like it
14 February 2024
Unprompted review
Reply from Poooliprint
Hi Theo,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with our product and that you appreciated the fast delivery. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.
If you ever need anything else or have any questions, please feel free to reach out. We're here to ensure that you continue to have a great experience with us. Thanks again for your support, and we look forward to serving you again in the future!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Worth every penny spent
This is a perfect addition to my creative Toolbox. From crafting to fine art, this has become a tool that elevates my creative side.
1 February 2024
Unprompted review
Reply from Poooliprint
Hi Robert,
Thank you so much for your fantastic review! We're thrilled to hear that our product has become a perfect addition to your creative toolbox and is elevating your artistic endeavors, from crafting to fine art. Your satisfaction and success in unleashing your creativity mean the world to us.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way on your creative journey. Thanks again for your support, and we're honored to be a part of enhancing your creative side!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Best quality.and very fast shipping!!!
11 February 2024
Unprompted review
Reply from Poooliprint
Hi Mikel,
Thank you so much for your glowing review! We're thrilled to hear that you found our product to be of the best quality and that you were impressed by our fast shipping. Providing top-notch products and efficient service is always our goal, and we're delighted that we could meet your expectations.
If you ever need anything else or have any questions, please feel free to reach out. We're here to ensure that you continue to have a great experience with us. Thanks again for your support, and we look forward to serving you again in the future!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
One of the best gadgets i've ever had
One of the best gadgets i've ever had. Very useful. As a chef , I use it to label my spices, dressings and sauces. Highly recommended for my fellow chefs and everyone of course! 5 out of 5!!!!
7 February 2024
Unprompted review
Reply from Poooliprint
Hi Despina,
Thank you so much for your fantastic review! We're thrilled to hear that our gadget has become one of the best tools in your kitchen arsenal. It's wonderful to know that you find it very useful for labeling spices, dressings, and sauces as a chef. Your recommendation means a lot to us, and we're honored to receive a 5-star rating from you!
If you or any of your fellow chefs have any questions or need assistance, please don't hesitate to reach out. We're here to support you all in making your kitchen experiences even more efficient and enjoyable. Thanks again for your support, and happy cooking!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Reply from Poooliprint
Hi Sophia,
Thank you so much for your wonderful review! We're thrilled to hear that you found our product to be of great quality and easy to use. Providing top-notch products that are user-friendly is always our goal, and we're delighted that we could meet your expectations.
If you ever need anything else or have any questions, please feel free to reach out. We're here to ensure that you continue to have a great experience with us. Thanks again for your support, and we look forward to serving you again in the future!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
Reply from Poooliprint
Hi Dimitris,
Thank you so much for your fantastic review! We're thrilled to hear that you consider us a very good and reliable small business. Building trust and reliability with our customers is incredibly important to us, so we're delighted that we've earned your confidence.
If you ever need anything else or have any questions, please feel free to reach out. We're here to ensure that you continue to have a positive experience with us. Thanks again for your support, and we look forward to serving you again in the future!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
I love this product so much!!
I love this product so much!!! The quality is perfect and it came so fact!!! Perfect!!!
10 February 2024
Unprompted review
Reply from Poooliprint
Hi Veroniki,
Thank you so much for your enthusiastic review! We're thrilled to hear that you love our product so much. Delivering perfect quality and fast shipping is always our aim, so we're delighted that we could meet your expectations on both fronts.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to have a fantastic experience with us. Thanks again for your support, and we're thrilled to have earned your praise!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
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