Ponsford LTD Reviews 

Graeme and Paul with another of their colleague did the carpet upstairs in 3 rooms. Brilliant service and finishing ..they moved all furniture and put it back they way it was meant to .. carpet looks amazing and gives a fresh look..thank you

Steve and Mo delivered my new settee today. Excellent service, moved another settee for me prior to putting my new one in situ. Took great care not to damage any paintwork or fittings. Wish all delivery drivers were as polite and courteous.

Very helpful in the shop, no pressure, as much time as I wanted. Good delivery by Mr Craig and Mr Marino

Jonathan and Bilal were so helpful with us. A perfect combination of knowledge and support to guide us in our purchase. We know the quality is excellent from previous purchases. Always a joy to return.

Caroline was so helpful and patient when we were deciding which dining room set would be best for us . She gave us measurements and explained about the extension size of the table and even advise about the chairs . Thank you for your help ! We can’t wait for our new table to be delivered x

Marino and Craig delivered our garden furniture. They were on time, polite, friendly and put the furniture exactly where I wanted it in the garden.
Highly recommend them to deliver your furniture and as always Ponsfords is the place to get it from.

Sofa installed and fitted within a few minutes by Marino & Craig - super efficient & friendly - Thank you

Mario and Craig delivered my chair today. They arrived timely, were very pleasant, checked all was okay before they left.

Excellent service from Jonathan. Knowledgeable and helpful. Made the whole process easy.

Another great experience with the Ponsford carpet fitters Graeme and Will. After my last carpet fitting in the hall and lounge, I booked them again to do my two bedrooms with the same brand of carpet and again it was fitted to perfection. Only one more room to go before I've replaced all the rubbish the builders put down in my new build bungalow and guess where I'm going for that!

Marino and Rob delivered our huge sofas, rugs and tables today.
Really friendly guys - a pleasure to interact with.
They phoned before arrival. Were exactly on time. Clarified several times the configuration of the furniture. Even took the legs off the sofas so as not to damage any paintwork.
They gave me lots of advice too to prevent damage to the furniture and flooring.
They took all the packaging away.

My sofa was delivered today by Marino and Rob. They were very efficient and friendly. Very pleased with the sofa.

Friendly helpful delivery thank you Steve and Tom

From Sarah in store to Craig and Bob who delivered today what splendid service and customer care. Nothing was too much trouble.
BTW mince pies this Christmas were yummy

After refurbishing our home we were in need of some new furniture. We spent a lot of time in Ponsfords assessing the wide range of options. The range of choice is excellent and all the staff are friendly, helpful and informative. We initially bought a sofa after receiving a great deal of information and support from Mary and Carl. We are very happy with it.
Then we moved onto exploring tv consoles and sideboards and as a result spent a great deal of time with Jonathon. Nothing was too much trouble for him and he produced a number of designs for us to consider. We bought two low boards that have proved to perfectly meet our needs and now have a sideboard and new dining chairs on order. Jonathon guided us through all this activity and his patience and knowledge has been very much appreciated.

Great service
Both Jonathan and Bilal gave us great service when enquiring about and then ordering our furniture.
They made it an easy and pleasurable experience and I wouldn’t have any hesitation in using Ponsford again.

Absolutely awesome experience. Bilal has been extremely helpful and supportive throughout offering exceptional guidance at every turn.

Graeme and Paul did a speedy, efficient and tidy job fitting a new carpet in an attic room earlier today. They even helped us vacuum the room before fitting, a task made necessary due to some last minute plumbing adjustments that occurred in the same room this morning. Thanks again.

We had a carpet fitted on our stairs and landing by Paul (with assistance from Graeme, Will and Callum). Paul worked a very long day and completed the job to a very high standard. In order to complete the job within the day he was joined by his colleagues Graeme and Will in the afternoon. We are delighted with the result and would have no hesitation in recommending Ponsford for carpets. Karl who came to measure up and advise us was also a big help as well.

5* service from start to finish. A special mention to the delivery people Craig and Marino who were polite, considerate, professional and lovely chaps too!