Polly.co.uk Reviews 

Joseph Purnell was incredible. His customer service skills are exceptional. Thank you Joseph.

I spoke with Jacob Harris today, he was so helpful, the whole process was so easy and it was great to have his support, I had no idea what I was doing and he’s helped me to understand the process, so friendly & easy, definitely recommend.

Umesh was really helpful and explained everything in detail to where I fully understood everything amazing experience highly recommend

Wonderful customer service from Dylan! Explained everything perfectly and felt no pressure whatsoever!

Today I opened a life insurance policy after seeing an advert on Instagram and reminded me how important it was as a new mum. I dealt with Julian who was so helpful, friendly and light hearted. He was so informative and helped me choose the right policy for me and my budget. I had a brilliant experience and I'm so happy I made the choice with Polly.

I spoke with Mike McCarthy today regarding my life insurance policy. He really went above and beyond, he was so clear when explaining the terms and conditions, and was an absolute delight to speak to.
I would absolutely recommend!

It was an absolute pleasure to receive such dedicated assistance from Lewis Routley while arranging my life insurance today. The level of professionalism and friendliness displayed throughout our interaction made the entire process feel effortless and secure. I truly appreciated the friendly and engaging conversation that accompanied our discussions. Such thoughtful service is rarely encountered and left a lasting positive impression on my day. Thank you sincerely for providing so much support and guidance that was both exceptionally helpful and genuinely welcoming.

My advisor was Lewis Routley. He was amazing. He took time with me as I had my baby with me while on the phone. He was so understanding, relatable and soo easy to talk to and have banter with. A smooth and easy going conversation while also knowing you’re doing the right thing for your family. No better experience could have been had

Spoke to mike. He was absolutely lovely and made the process so easy and understandable. I couldnt be happier with the help that was provided

Lewis is a joy, thanks for the help. It was so nice to deal with an insurance person who was just normal. Thanks Lewis!

I’ve recently taken life insurance out with Polly and spoke to Mike McCarthy he has helped me find the best choice for myself with no obligation and his customer service skills were very professional he made me feel very at ease would definitely recommend Polly life insurance, thank you Mike.

Charlotte was very kind and helpful

Spoke to Mike. He was very thorough and explained everything to me especially and broke it down to help me understand! Great communication and very understanding!
Thank you Mike ! 😊

Joseph was really helpful and professional. Great customer service! Easy process, and I was advised on what was best for my circumstances. Thank you for setting up my life and critical illness cover with Polly. I now feel comfortable knowing myself and my family are protected ✨

I’ve signed up with Polly today I had the pleasure of speaking with James today he made the whole experience so easy and made me feel so comfortable throughout the whole call!
Thank you again

Lewis Routley was great for getting my policy in place, particularly getting the right thing for my family. Thank you so much. 🙏🏼

Provided useful and effective information. Customer service was excellent.

Lewis was such a great help getting me cover. Thank you!

Originally wanted to just query due to all the adverts ive seen. I have previously pondered but never bothered. Lewis Routley assisted me with this was very understanding, friendly and professional. Made it seem far less daunting than i imagined and was very easy and fairly quick. Very easy to talk to and transparent regarding information needed. He also was very considerate of my experience and situation talking through options with me to ensure which option best suited myself and was affordable. If not for his call and his manner i may still not have bothered as in all honesty i usually hang up after 5 minutes. But i do now feel a bit of relief and at ease knowing there is something in place if needed.

Umesh Parmar phoned me in regards to a life insurance quote i had requested and went through all the information and policies, i found it a very long process but everything was explained and Umesh asked regarding my budget and helped worked around what was best for me and my situation, he was very helpful and friendly and we had a bit of a laugh on the call even though its a serious subject, safe to say i am now covered with life insurance and i like the fact the premium stays the same price and wont rise so you know exactly what i am paying.
Plus there are little bonuses when you take out the policy like protecting the children and the 24/7 doctors app