Policybazaar 

Hari Raj PW49008 Helpfull

I bought a policy from PolicyBazaar thinking the so-called “free value-added service voucher” from myTVS was an actual benefit—turns out it’s nothing but a shameless gimmick; the moment I tried to use it, I was told the most basic part of servicing, oil change, costs ₹4200, which makes the entire “free service” claim a joke, especially when the exact same package is openly listed on myTVS for ₹4224 including oil—so what exactly is free here besides the false promise? This is not just misleading, it’s borderline deceptive marketing designed to trick customers into feeling like they’re getting extra value when they’re not, and it seriously damages credibility; even more disappointing is seeing a reputed name like TVS Motor Company indirectly tied to this kind of low-grade, bait-and-switch tactic—if this is what “value-added” means, it’s nothing more than a hollow upsell wrapped in clever wording, and customers deserve far better than being taken for a ride like this.

Extremely disappointed with PolicyBazaar my claim has been pending for over 15 days with no resolution. Despite multiple follow-ups. They say that we are mailing to Insurance company, as soon as any update comes we will inform you. They haven't received any updates in 15 days.

Ahammed Rabeeh N PW54961 helped me to find the best deal for health insurance policy for my mother. He was very professional and kept in loop in achieving the policy.

My experience with PB was extremely nice. My agent Mr. dhruv Khippal, did a great job on elaborating everything policy to me and my old focks. Appreciated for great job on convincing them as well.

Policy Bazaar team helped me on selecting the right policy for my parents. He also explained about various coverage which helped me selecting what I needed.

Dhruv khippal helped to take best health insurance at good price

Excellent services provided for healthcare insurance specially from dhruv,

I had a delightful experience finalizing my family health insurance with Mohd Ihsanul Huqq (PW57032) at Policy Bazar. Thank you very much, Mohd, for your assistance.

Had a wonderful experience in concluding my family health insurance with Mohd Ihsanul Huqq(PW57032) policy bazar. Thanks much mohd for your support.

I recently purchased a health insurance policy through Policybazaar, and I must say the entire experience was smooth and hassle-free. A special thanks to Mr.Mohammed Ihsanul Huqq (PW57032)for his exceptional customer service. He was professional, patient, and knowledgeable throughout the process.
Overall, I’m very satisfied with the service and would highly recommend Policybazaar,

Close follow up, clear explanations, Available any time to explain your queries.

100% Flop & Fed-up with Policy Bazaar.
I took a health care policy from Care health insurance through PB. In a critical moment, Care Health rejected my cashless admission and I submitted for the re-imbursement, that also rejected without any valid reason. As a broker, this PB's support was worst and no proper response. Their customer care support also useless and irresponsible. Normally they'll not answer your call. If they picked up the line, they repeat the same story. No result at all. PB assigned a RM, he's also irresponsible. When my son admitted to hospital, we called many times, nobody responded to our call. My humble request to all of you, approach any other brokers near by to your residence or company directly. Otherwise you'll loose time and money. Don't promote these kind of online frauds any more.

Booking ID:1122066086
Relationship manager:Mohammed Ihsanul Huqq (PW57032)
t was a great experience with Policybazar, i have taken medical insurance through PB, within 3 days all the process has been completed and policy issued.. PB is good for common peoples, its helping.

I have interacted with Mr. Huzaif Manzoor (PW79660), the policy advisor from Policybazaar who assisted me and my family for health insurance policy recently (Nov/Dec 2025). I am very much satisfied with his service. He was transparent and provided all policy details and good service during the process.
Asif Usmani

The experience was fast and perfect Mr. Sharukh Emp code - pw56544 had mentioned me all the detals of the polcy.

Huzaif helped me to get the best policy for my family. Constantly supporting & follow up, felt like a friend. Thanks :)

One of the worst services I’ve experienced.

I raised a service request on March 7, 2026 (Ticket ID: PB80203047), and there has still been no proper update.

Every time I call, I’m told I’ll receive an update within 1 hour — which never happens. Through email, they keep saying “we will provide an update in the next 3 working days,” but after 3 days there is no response. When I follow up again, I receive the exact same scripted reply.

Very disappointing experience with zero accountability.
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Update:
Are you kidding me?

I have already mentioned the ticket, which is sufficient to retrieve my details. But I’m not surprised anymore, because now I am 100% sure how PolicyBazaar works.

I had a frustrating experience with Policybazaar while purchasing car insurance. During the sales process, they promoted car wash vouchers as part of the policy benefits and shared a list of multiple locations where these vouchers could be used. This offer influenced my decision to proceed with the purchase.

However, after buying the policy, I was informed that the vouchers are valid at only one location, which is not convenient for me. When I raised this concern, the request was denied without any proper resolution.

This feels misleading, as the benefits presented before purchase were not honored afterward. I would advise Policybazaar to be more transparent and accurate in communicating such offers, as this directly impacts customer trust and satisfaction.

*1/5 stars - A Disaster with PolicyBazaar*

I'm shocked and disappointed with the horrible service from PolicyBazaar. Bought a policy through them, and when it came to claiming reimbursement, it turned into a nightmare 🔥.

- *No Single Point Contact*: No dedicated person to reach out to. Every time, a new agent answers.
- *Reimbursement Claim Support Team Irresponsible*: Claimed for a legit expense, and they kept delaying without any updates.
- *RM Availability Limited*: Relationship Manager hardly responds. Forget about getting proactive support.
- *PolicyBazaar unable to help*: When I escalated, they just passed the buck. No resolution on time.

Worst insurance experience. Wouldn't recommend PolicyBazaar to my enemy 😤.