Tried a few slots after work, reels ran smooth. Deposit card instant. Withdrawal took 3 days, maybe weekend caused delay.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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great experiens with this casino good service and great supply of all kinds of slots nice colours and good workingbonus rules
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Good casino whit much games when have a problem they help you always good i dont have a issue whit this casino top casino it is 👍👍
Company replied
I tried placing live bets during a Premier League match (the Manchester United game). The odds updated fairly quickly, and there were no delays when placing bets. This is important for live betting, s... See more
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Company details
Written by the company
Poko.bet is a modern online casino that brings you an unforgettable gaming experience with top-tier games from the world’s leading providers 🎰🌍. Enjoy thrilling slots, classic table games, and live games with professional dealers that recreate the vibe of a real casino — all from the comfort of your home 🎲🃏. The platform stands out with its sleek design and user-friendly interface, making your gameplay smooth and enjoyable ✨👌. With generous bonuses and ongoing promotions, you’ll always have a chance to win even more 💰🎁. All financial transactions are securely protected, and our support team is ready to assist you anytime you need 💬🔒. Join Poko.bet — your new favorite online casino full of exciting emotions, surprises, and endless possibilities! 🚀🎉
Contact info
Costa Rica
- support@poko.bet
- poko.bet
4.2
Great
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great games
7 November 2025
Unprompted review
Reply from PokoBet
Dear Chantal De leur,
We truly appreciate you taking the time to share your thoughts. It’s wonderful to know that our game selection has been enjoyable for you. We continually strive to offer a diverse and exciting range of titles, and your feedback motivates us to keep enhancing the experience for all our players.
We look forward to seeing you enjoy more thrilling sessions soon!
Best regards,
Poko.Bet Casino Team
Good casino its a great one to play on
Good casino whit much games when have a problem they help you always good i dont have a issue whit this casino top casino it is 👍👍
7 November 2025
Unprompted review
Reply from PokoBet
Dear Peter Anneveldt,
We truly appreciate you taking the time to share such positive feedback. It’s wonderful to hear that you enjoy the variety of games and feel supported whenever a question or issue arises. Knowing that your experience with us has been smooth and enjoyable motivates our team to continue delivering top-notch service and a fun gaming environment.
We look forward to keeping your gameplay experience exciting and seamless.
Best regards,
Poko.Bet Casino Team
Its a nice casino
7 November 2025
Unprompted review
Reply from PokoBet
Dear Dave Nieuwenhuijzen,
We truly appreciate you taking the time to share your thoughts! It’s wonderful to hear that you find our casino enjoyable. We continuously strive to create a seamless and entertaining experience for all our players, and your feedback reassures us that we are on the right track.
We hope your future visits are just as enjoyable, and we look forward to seeing you explore even more games and features on our platform.
Best regards,
Poko.Bet Casino Team
Good casino Nice games
7 November 2025
Unprompted review
Reply from PokoBet
Dear Wesley Bleijie,
Thank you for sharing your feedback with us! We’re delighted to hear that you are enjoying the games and having a positive experience on our platform. Your kind words mean a lot and motivate us to continue improving and providing an engaging, smooth, and enjoyable gaming environment.
We look forward to welcoming you back for more great sessions and hope every visit brings you excitement and fun.
Best regards,
Poko.Bet Casino Team
SCAMMER ALERT!! FAKE REVIEWS: WITHDRAWAL NOT PAID OUT!! (WAITING 19 DAYS NOW) KEEPING UPDATED.
VOOR ALLE NEDERLANDERS: STORT HIER GEEN GELD TOTDAT MIJN REVIEW IS VERANDERD VAN 1 STER NAAR 5 STERREN. ZE LIJKEN EEN EERLIJKE UITBETALING TE WEIGEREN. IK HOU HET UP TO DATE. MAAR GELOOF ME STORT GEEN GELD!! BEN AL 8 DAGEN BEZIG MET HET ONTVANGEN VAN MIJN GELD. LEES MIJN HELE REVIEW VOOR MEER INFO. REVIEWS BLIJKEN OOK NEP TE ZIJN.
I have currently withdrawn €1,999 to my bank account (which is the maximum I was allowed to cash out). If I receive my payout honestly, I will change my rating to 5 stars. If not, I will change it to 1 star and share my experience.
Update: 84 hours has been past and I have still not received the funds into my bank account. There was promised that it would take 48-72 hours. I will change my review to 1 star and if paid back to 5 stars.
Another update: Almost 100 hours have been past and still I have not received my funds into my bank account. 2 days ago they told me that they are working "right now" on my withdrawal. This is a lie because they are hoping I will rollback or make another deposit
5 days later: I might have been scammed and will take immediate action.
IMPORTANT!! update: the casino is using fake reviews to hide my review. I'll keep this review updated till I get (hopefully) paid so the fake reviews will not help.
1 Week later: Not paid out, one says awaiting confirmation, the other says anti-fraud check. These are all lies to make sure I will not be able to do any chargebacks. And it keeps their legitimacy to not block me from my account. Also they hope I'll make another deposit or rollback my money. I noticed this because when I am talking to them in the chat they suggest me to look at their promotions for nice bonuses. Trust me guys do NOT deposit any money here till I changed my review to 5 stars. I'll do anything to make sure I receive my money fairly.
8 days later: after 8 days of waiting they cancelled my withdrawal of 2000 euro and told me that I could only withdrawal an amount of 845. I asked for a instant withdrawal because they were letting me wait 8 days to hear bad news, and it seems like they are still refusing an instant withdrawal. Again using delay tactics to make sure I will rollback my money. But trust me I wont until I received my first withdrawal.
10 days later: They said I get my money within 24 hours from now. I'll update it to 5 stars if they did
11 days later: I should receive the funds within 2 hours from now there has been said. I'll keep it updated
15 days later: still not paid out and will take immediate action.
18 days later: Guys the reviews are paid. they give free spins to people that leave a good 5 star review. That's why the reviews look that unproffesional. I am going to make sure trustpilot will ban this platform from using it.
21 days: I have counted everything and the casinos owes me an amount of €792,36 but they refuse to pay me.
3 November 2025
Unprompted review
Reply from PokoBet
Dear Dyl Sal,
We’re very concerned to read about the issues you’ve encountered and sincerely apologize for the frustration this situation has caused. We would like to investigate the matter thoroughly to understand exactly what has happened.
To proceed, please contact us directly via the email associated with your account. This will allow us to securely locate your profile and review the details, so we can provide a proper resolution as quickly as possible.
We appreciate your patience and urge you to reach out so we can assist you directly.
Best regards,
Poko.Bet Casino Team
They made a mistake and lost 800 euros
29 October 2025
Unprompted review
Reply from PokoBet
Dear freekiehsoes freekiehsoes,
Thank you for sharing your experience with us. We are genuinely sorry to hear about the loss you’ve encountered. We would very much like to review the details of your situation from our side to better understand what happened.
However, without specific account information, we are unable to verify or investigate the matter. Please reach out to us via the email address associated with your registered account so that our team can provide the proper support and guidance.
We appreciate your understanding and look forward to assisting you promptly.
Best regards,
Poko.Bet Casino Team
Very great site nice bonus wins good…
Very great site nice bonus wins good help desks every body should try this site
25 October 2025
Unprompted review
Reply from PokoBet
Dear ryan,
We’re delighted to hear that you’ve had such a positive experience with our platform! Knowing that you appreciate the bonuses, wins, and our support team really motivates us to continue enhancing every aspect of the site.
Our goal has always been to create a welcoming and rewarding environment for all players, and your recommendation confirms that we are achieving that. Feedback like yours inspires our team to keep innovating and improving so that each session feels exciting, smooth, and enjoyable.
Thank you for sharing your thoughts. We look forward to seeing you explore more games and enjoy many more memorable wins in the future!
Best regards,
Poko.Bet Casino Team
Great Casino and very helpfull support
Great Casino and very helpfull support. Love it
23 October 2025
Unprompted review
Reply from PokoBet
Dear Berendina Hendrika,
It’s a real pleasure to read your words and know that you’re enjoying your experience with us. We’re especially happy to hear that our support team made a positive impression — our goal is always to be fast, helpful, and make every player feel valued.
Your kind feedback motivates us to keep improving the platform, adding more features, and maintaining the high standards of service you can rely on. We truly appreciate you being part of our community and look forward to continuing to make your time with us enjoyable and rewarding.
Best regards,
Poko.Bet Casino Team
Reply from PokoBet
Dear Dhr. Jaive Gerrits,
Thank you for sharing your feedback. We’re pleased to hear that you’re enjoying the platform and that your experience with both the games and winnings has been positive. We also appreciate your note about our promotions — it’s great to know they add to your enjoyment of the site.
Your comments motivate us to continue delivering engaging gameplay, attractive rewards, and a smooth, enjoyable environment for all players. We look forward to providing you with many more fun and rewarding sessions.
Best regards,
Poko.Bet Casino Team
People dont play Here I lost 480 euro…
People dont play Here I lost 480 euro and give me 1 time free game with 80 cent and give me 29 euro back 600 spins and 29 euro and the 5 stars what people do the get 30 free spins dont believe the 5 stars its fake people dont play Here better speld your money to another casino or do something with your money when you play Here you can better throw your money in the toilet its better than playing Here
13 October 2025
Unprompted review
Reply from PokoBet
Dear Doe het,
Thank you for sharing your experience with us. We understand how frustrating it can feel when your expectations aren’t fully met. We’ve reached out to you regarding your situation—please check your email for our detailed message so we can assist you further and clarify any concerns.
Our aim is always to provide a fair and enjoyable experience, and we truly appreciate players like you helping us identify areas where we can improve.
Best regards,
Poko.Bet Casino Team
great service!
7 October 2025
Unprompted review
Reply from PokoBet
Dear soldatos,
Thank you for taking the time to share your feedback. We’re glad to hear that you are satisfied with the service you received. Providing reliable and attentive support is a key focus for our team, and it’s rewarding to know that our efforts have made a positive impression on your experience.
We look forward to continuing to provide you with excellent service and enjoyable gaming sessions.
Best regards,
Poko.Bet Casino Team
Good help from hugo to offer me anothrr…
Good help from hugo to offer me anothrr bonus case the other expired
6 October 2025
Unprompted review
Reply from PokoBet
Dear Nicole winkeler,
We’re glad to hear that Hugo was able to assist you and provide an alternative bonus after the previous one expired. It’s always great to see our team helping players make the most of their experience.
We hope you continue to enjoy your time on the platform and find plenty of opportunities to have fun and be rewarded.
Best regards,
Poko.Bet Casino Team
Reply from PokoBet
Dear Moustafa,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with bonuses was not as expected. Our team strives to ensure that all players have access to the available promotions, and we would like to invite you to take another look at our current bonus offerings.
You might find a promotion that suits your playstyle or gives you an extra opportunity to enjoy the games. If you have any questions or need guidance on claiming a bonus, our support team is always ready to assist.
We hope you’ll explore these opportunities and that they enhance your experience with us.
Best regards,
Poko.Bet Casino Team
Great casino with nice customer…
Great casino with nice customer service! A lot of nice games!
27 September 2025
Unprompted review
Reply from PokoBet
Dear Roy,
Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the wide selection of games and found our customer service helpful and attentive. Creating a smooth and engaging experience for every player is something we take pride in, and your words reaffirm that our efforts are appreciated.
Your positive experience motivates our team to continue providing high-quality support and enjoyable gameplay. We look forward to welcoming you back for many more entertaining sessions.
Best regards,
Poko.Bet Casino Team
I am a brand new player at pokobet.com casino ! Its a welcome addition to online casinos
I have made real quikdeposits and the have lots off providers to choose frome! Almost all the greatplayers are present!nice.i also like the fact of real agents to talk to frome the start so no sertain level is neccasery to ask fore help whityour isseus.hopefull iam to see how fast the payouts are !kind regarts cornelis jacobus kuijl
25 September 2025
Unprompted review
Reply from PokoBet
Dear Kees Kuyl,
Thank you for sharing your detailed feedback! We’re thrilled to hear that your initial experience as a new player has been positive, from the quick deposits to the variety of game providers available. It’s also great to know that our real-time support agents made it easy for you to get assistance right from the start — ensuring help is accessible without any barriers is something we truly value.
Regarding payouts, processing times can vary depending on the chosen payment method and the verification process handled by our team in real-time queue mode. We hope your withdrawals will be smooth and prompt, and we look forward to providing you with many more enjoyable and seamless sessions.
Best regards,
Poko.Bet Casino Team
Well I cant will and i keep geting…
Well I cant will and i keep geting notifications all the time like if they are going to let me win something .
24 September 2025
Unprompted review
Reply from PokoBet
Dear Ariel Flores,
Thank you for sharing your feedback. We understand that receiving frequent notifications can be overwhelming. If our emails are coming to you, you can use the unsubscribe button included in any of the messages to stop them.
If this does not resolve the issue, please don’t hesitate to contact us via email. Our team will gladly assist you to ensure that your preferences are correctly applied and that you no longer receive unwanted notifications.
Best regards,
Poko.Bet Casino Team
STAY AWAY: you won’t get paid out
Atrocious casino. I have been waiting for over 72 hours for my withdrawal and it still hasn’t been processed. Support keeps telling me to just be patient, but it has now exceeded the withdrawal time mentioned on their own website. Looking at other reviews here, I’m not sure if I’ll even receive it. I would recommend to stay away from this casino, they just stall withdrawals in the hope you cancel it. Might change the rating if I receive it.
22 September 2025
Unprompted review
Reply from PokoBet
Dear Jeroen,
Thank you for bringing your concerns to our attention. We understand your frustration regarding the delay with your withdrawal and sincerely apologize for the inconvenience caused. We have reached out to you directly via email to review the details of your situation, so please check your inbox for our message.
Your feedback is important to us, and we want to ensure that your case is handled properly and resolved as quickly as possible. We appreciate your patience and hope to address this matter to your satisfaction.
Best regards,
Poko.Bet Casino Team
Na dik 5, 7 en 13 dagen nog geen oplossing
Update 22 September: they said that my providers phone number invoice does not match with the number in my profile, which is not true. They sen me at least 4 rmsils about this. Really bullying me and horacing me. So wrong, the supportteam is so bad, they can't even read a decent invoice and landcode. Again over again, they do everything to delay you to getting any money withdrawn.
Update 21 september: in order of the reaction of PokoBet they wrote today; the email where the are talking about was send on friday the 19th of September. The asked me to verify my phone number manually by sending a document, which I already did two times before that. I reacted immediately on the email from Friday and still no solution. It's been 11 days now without a solution and without a possibility to withdraw funds.
Update September 18, 2025:
still no decent response, only the same emails from support and still no solution. The phone number cannot be verified through a technical issue (already 7 days?), and therefore I cannot withdraw my money.
The problem started on September 11 with verifying my phone number. I immediately contacted support via live chat and email, but each time I only received standard replies: “We’re working on it, thank you for your patience.”
Since payouts are not possible without verification, I offered my own solution. I sent a bill from my mobile provider, screenshots, and even a video showing the issue. Still, the responses remain the same: that I need to be patient and this technical issue take time by this department (7 Whole days, just to set a button right or verifying my phone number, what could be done by hand/ email)
👉 So be warned: as long as this problem is not resolved, you are not being able to withdraw your funds.
16 September 2025
Unprompted review
Reply from PokoBet
Dear M.,
Thank you for your patience while we looked into your situation. We understand how frustrating verification issues can be, especially when they affect your ability to withdraw funds.
Our team has reached out to you directly via email with further instructions regarding your account and the verification process. Please check your inbox (and spam/junk folder just in case) to review the details we’ve provided.
We are committed to resolving this as efficiently as possible and appreciate your understanding while our departments work on ensuring everything is handled securely and correctly.
Best regards,
Poko.Bet Casino Team
a bit too long waiting time for withdraw
9 September 2025
Unprompted review
Reply from PokoBet
Dear Konrad,
Thank you for sharing your feedback. We understand that waiting for withdrawals can be frustrating. Please note that the processing time for payouts can be influenced by the payment method you select, as well as the verification process handled by our team in a live queue.
If you continue to experience delays or simply wish to check the current status of your withdrawal, we encourage you to reach out to our support team via live chat or email. They will be happy to assist you promptly and provide any necessary updates.
Best regards,
Poko.Bet Casino Team
Tried blackjack out of curiosity
Tried blackjack out of curiosity. Simple interface, no errors. Deposited crypto, waited ~12 minutes.
3 September 2025
Unprompted review
Reply from PokoBet
Dear Lada,
Thank you for sharing your experience with us. We’re pleased to hear that you found the blackjack interface simple and error-free, making your session smooth and enjoyable. It’s also great to know that your crypto deposit was confirmed quickly, allowing you to dive into the games without delay.
We appreciate your feedback and hope that your future sessions continue to be just as seamless and entertaining.
Best regards,
Poko.Bet Casino Team
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