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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the staff, often highlighting specific individuals for their helpfulness and friendliness. People also appreciate the service provided, describing it as quick, perfect, and always available when needed. However, some people were dissatisfied with the payment process, reporting issues with withdrawals and delayed payouts. There are also mixed opinions regarding customer service, with some experiencing unhelpful responses and others praising the support they received. Similarly, the website receives ambiguous feedback, with some finding it easy to use while others encounter problems.

What people talk about most

Payment

Users describe negative interactions with payment. Many customers report issues with withdrawals, stating... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and efficiency.... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent... See more

Website

Reviewers highlight ambiguous aspects of the website. While some customers praise it as a "BEST ONLINE... See more

Service

Clients share ambiguous opinions on service. Many customers praise the service as very good, helpful, quick,... See more

Based on these reviews

Rated 2 out of 5 stars

My withdrawal is still pending voor 2 days now. Is it a scam?

Company replied

Rated 1 out of 5 stars

SCAM! Won 3K with sportsbetting. Made a little withdrawal.... Now: "Dear Player, We regret to inform you that, after careful review, we must suspend our cooperation with your account d... See more

Company replied

Rated 1 out of 5 stars

They asked me to verify my identity in order to receive my €250 refund. After three months, I still haven’t heard anything from them. In my opinion, this was intended to commit identity fraud. I hav... See more

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

🎰 BinoBet Casino – The Ultimate Gaming Experience! 🎲🔥 Welcome to BinoBet Casino, your go-to destination for thrilling online gaming! 🚀💰 We offer a world-class casino experience with a huge selection of slots 🎰, table games 🃏, live dealers 🎥, and exciting promotions 🎁 to keep the action going. At BinoBet, we prioritize fair play ✅, security 🔒, and top-tier entertainment 🎉. Enjoy fast payouts ⚡, secure transactions 💳, and 24/7 customer support 💬, ensuring a smooth and hassle-free gaming experience. Whether you're a seasoned pro or just starting, BinoBet provides exclusive bonuses 🎟️, VIP rewards 👑, and a user-friendly interface 📱 to make your gaming adventure truly unforgettable! Join us today and discover why players trust BinoBet Casino for their ultimate gaming thrills! 🎲💎🎰


Contact info

2.9

Average

TrustScore 3 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice casino lot of games and providers…

Nice casino lot of games and providers and excellent support

5 March 2026
Unprompted review
BinoBet logo

Reply from BinoBet

Dear Daiminn,

Thank you for your kind feedback!

We’re glad to hear that you’re having a positive experience on our platform and appreciate our team’s assistance. Our goal is always to provide an engaging gaming environment and reliable support for everyone.

If you need any guidance or have questions, our support team is available 24/7 to help.

Best regards,
BinoBet Team

Rated 1 out of 5 stars

New scam method... They are not letting you withdraw!!!

I deposited 100 Euro on 18-02-2026

I finally went through the 40 times wagering and made my balance 400 Euro (which is very hard and rare to do)

Now i want to withdraw the 400 Euro but i keep getting the message that my funds have not arrived at the casino yet.

This is 12 days now which i never experienced with a Dutch bank. And i play a lot of casino's and deposit a lot as well.

This is a new scam for me just keep telling me the funds never arrived. The money was taken from my bank account instantly like always.

Now the live support keeps telling me to wait and it will be processed shortly. 12 days waiting is not shortly.

Live support will not help me or even look if something went wrong on their side and they just keep telling me to wait some more with standard messages.

So beware of this casino, they are not letting you withdraw!!!

New scam method

2 March 2026
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Joost,

We’re sorry to hear about your concerns and understand how frustrating such a situation may feel.

Please be assured that we do not engage in any kind of fraudulent activity, and the information provided by our support agents is accurate.

Your funds are safe and remain secured in your account. Once the transaction is fully processed on the provider’s side, you will be able to proceed with your withdrawal without any issues.

Our support team is always available, and you are welcome to contact us at any time if you would like to receive updates or clarification regarding your withdrawal. We will gladly check the status for you and provide any information available.

Thank you for your patience and understanding.

Best Regards,
BinoBet Team

Rated 1 out of 5 stars

The are scammers and thiefs and people…

The are scammers and thiefs and people when the scam you and stole your money go to the Police station and make a report against this online casino. Because the scam me and stole my money!! Tomorrow I go to the Police station for this online casino Because the stole my money and scam me .and the are thiefs and scammers. Really go to the Police and make please a report against them !! Also call to the gambling commission!! Because i call Tomorrow also the gambling commission!! This is not a lie but the truth!!! Don't play on this scamming online casino!!

23 February 2026
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Francine,

Thank you for your comment.

We take accusations of this nature very seriously. Please note that we operate under a valid gaming license and follow all applicable regulatory requirements and internal procedures.

If you believe there has been an issue with your account or transactions, we strongly encourage you to contact our Customer Support team directly so the matter can be reviewed in detail. Our team will be happy to assist and clarify the situation.

Kind regards,
Binobet Team

Rated 1 out of 5 stars

I have just returned from the Public…

I have just returned from the Public Prosecutor's Office (Arrondissementsparket Rotterdam) where I personally filed a class action lawsuit for harassment, aggressive marketing, and suspected lack of a license. See you in prison.

31 January 2026
Unprompted review
BinoBet logo

Reply from BinoBet

Hello,

We are sorry to hear about your concerns. Please be assured that our operations are conducted in accordance with the Terms and Conditions published on our website, and we always act in compliance with the applicable laws of the jurisdictions in which we operate.

Our support team is available at any time via email or live chat to answer questions, provide clarification, and assist with any account-related issues. We take all concerns seriously and strive to ensure a safe and transparent experience for all players.

Kind regards,
BinoBet Team

Rated 1 out of 5 stars

The casino is a scam

The casino is a scam. They buy your information and spam your inbox with tons of emails. They change a letter or number in their email so they are impossible to block as every email is from a new address, they send between 5 and 10 emails every f...king day!

26 January 2026
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Joel,

We are sorry to hear that you have had a negative experience with emails. We want to assure you that we do not engage in spamming or share customer information.

All our emails include an unsubscribe option at the bottom. If you continue to receive messages despite unsubscribing, please contact our support team via chat or email — we will assist you promptly and make sure your preferences are respected.

Kind regards,
BinoBet Team

Rated 1 out of 5 stars

this organisation keep spamming me with…

this organisation keep spamming me with mails while i never even signed up for this crap.

2 options, these guys are scammers or are working with scammers.

17 December 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Wappie,

We’re sorry to hear about the emails you’ve been receiving.

Please be assured that BinoBet only sends communications to users who have registered with us. If you have not signed up, please send to our chat on the website the email address that is receiving the messages, and our support team will ensure it is removed from our system immediately.

We take these matters seriously and aim to prevent any unwanted communication.

Best regards,
BinoBet Team

Rated 5 out of 5 stars

Very good and very helpful

14 December 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Sam,

Thank you for your feedback! We’re glad to hear that your experience with our team has been positive and helpful. Our goal is always to provide support that is fast, friendly, and reliable so that every player feels assisted and comfortable while using the platform.

We look forward to continuing to provide you with smooth and enjoyable gaming sessions!

Best regards,
BinoBet Team

Rated 5 out of 5 stars

Binobet trustful and good

Binobet is, for me, the best casino there is. Payouts take an average of 48 hours. Once again, a big win, and it’s paid out quickly. My VIP manager Oliver is very involved, and the bonus offers are generous. This Sunday there will be a gaming session with a high-roller on YouTube — I’ll share the link then!

4 December 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Ahmed,

We’re thrilled to hear that you’re having a positive experience with Binobet. Our team puts a lot of effort into creating a fair, secure, and enjoyable environment for all players, from smooth gameplay and fast payouts to helpful and attentive support.

We’re also constantly working on improving our promotions and VIP services to make the experience even more rewarding for our players. Feedback like yours encourages us to keep striving for the best, and we hope you continue to enjoy your time on our platform.

Thank you for taking the time to share your thoughts — we truly value our players and are committed to making every session fun and engaging.

Best regards,
Binobet Team

Rated 1 out of 5 stars

Insane amounts of spam

Without every signing up, receiving massive amounts of spam from BinoBet. No matter what I do, I keep receiving multiple emails a day from them.

1 December 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello David,

We’re very sorry to hear that you’ve been receiving unwanted emails from us.

We completely understand how frustrating this can be. To resolve this as quickly as possible, please reach out to our Support Team directly.

They will personally assist you in unsubscribing from all email communications and make sure your preferences are updated so you no longer receive any messages from us.

Thank you for bringing this to our attention, and we appreciate your patience while we take care of it.

Best regards,
BinoBet Team

Rated 1 out of 5 stars

Stop sending me spam emails

Stop sending me spam emails, a billion a day, which I cannot unsubscribe from :@

I never subscribed anyway, your mail seems incredibly fraudulent, furthermore I get a ton a day. I feel like my email was sold to you in a long list to mail a bunch of people to get them gambling and it's incredibly skeevy.

30 November 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Angelina,

We’re sorry for the inconvenience caused by the emails.

If you have any trouble unsubscribing, please contact our Support Team, and they will assist you immediately to ensure you stop receiving unwanted messages.

Thank you for your understanding.

Best regards,
BinoBet Team

Rated 1 out of 5 stars

Keep getting spam e-mail

Keep getting spam e-mail.
Asked if they can stop it.. keep sending me at least 20 mails A day.

Can you unsubscribe me somehow.

22 November 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Mellisa,

We’re sorry for the inconvenience caused by the emails. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email you receive from us. This will remove your address from our mailing list.

If you continue to receive emails after unsubscribing, please contact our Support Team directly, and they will assist in ensuring your email is removed from our system.

Best regards,
BinoBet Team

Rated 1 out of 5 stars

Refund not paid + Identity thieft

They asked me to verify my identity in order to receive my €250 refund. After three months, I still haven’t heard anything from them. In my opinion, this was intended to commit identity fraud. I have therefore decided to take action. I also want to point out that this casino cannot be used if you are from the Netherlands, yet Dutch players are still allowed to make deposits.

Response to Bino.bet their message: Why are you lying? That does not take 3-6 months..

20 July 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello,

We’re sorry to hear about your concerns. Please note that identity verification is a standard procedure to ensure that withdrawals are made securely and that funds go to the rightful account owner. This process is in place to protect all players and prevent unauthorized transactions.

BynoBet is a fully licensed and regulated casino, and we take compliance and player security very seriously. We regret that the checking process has taken longer than you expected and appreciate your patience.

Our Support Team is available 24/7 to review your case and assist with any pending withdrawals. We encourage you to contact them directly so that your situation can be handled properly and securely.

Best regards,
BinoBet Team

Rated 1 out of 5 stars

It looks like this casino might be a…

It looks like this casino might be a scam. They haven’t processed my withdrawal for almost two days now, even though they say it should take “up to 48 hours”. If they eventually pay out, I will apologize and delete my review or change it to 5 stars — but for now this is my honest experience.

The casino itself is very beautiful — I really like the design and the slots they offer — but something is definitely wrong with the withdrawals. At first, I deposited €80 and withdrew €90 without any problems at all. Later, I deposited €300, played a bit, and requested a withdrawal of €180. And now they just don’t pay it. I have no idea why, but I really don’t like this situation.

19 November 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Hello Akmal,

Thank you for sharing your experience. We want to assure you that BinoBet is a fully licensed and regulated casino, and all transactions are handled securely according to our Terms and Conditions and internal procedures.

We understand that waiting for a withdrawal can be frustrating, and we appreciate your patience. Please know that our Support Team is available 24/7, and you can contact them anytime to get assistance or clarification regarding your withdrawal. We are committed to ensuring that all players receive their funds safely and that every gaming experience is enjoyable and fair.

We are glad to hear that you enjoy the design and games on our platform, and we will continue to make your experience as smooth and reliable as possible.

Kind regards,
BinoBet Team

Rated 1 out of 5 stars

SCAM

SCAM! Won 3K with sportsbetting. Made a little withdrawal....

Now:

"Dear Player,

We regret to inform you that, after careful review, we must suspend our cooperation with your account due to a violation of our Terms of Use and the following rules"

I just one two bets, also with some luck...

They will never payout! Positive Reviews here must be also Fake!

Dont register here. Big Scamers!

7 November 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear Alexander,

We’re truly sorry to read about your experience and completely understand how upsetting this situation must feel. We take such concerns very seriously and would like to investigate your case thoroughly from our side. However, without specific account details, we’re unable to verify what happened or provide an accurate explanation.

To move forward, please reach out to us directly via email using the same address that was registered with your account. This will allow our team to locate your profile securely and review the sequence of events in detail. Once we have that information, we’ll do our best to offer you a clear and fair resolution.

We’d like to assure you that every account suspension or restriction is based strictly on our Terms of Use and internal compliance checks, which are essential for maintaining the integrity of our platform. Still, we absolutely want to ensure that your individual case has been assessed correctly.

Thank you for bringing this matter to our attention, and we sincerely hope to resolve it with you soon through direct communication.

Kind Regards,
BinoBet Casino Team

Rated 1 out of 5 stars

They don’t pay out

They don’t pay out. Just look at the reviews they’re all fake the good ones. My withdrawal has been pending for over 2–3 weeks. I contacted them every single day asking where my money is, and all I got were excuses: “there’s an issue, it’s coming soon.” Now they’ve blocked my account, claiming it’s “for safety reasons.” Unbelievable. This site is a total scam do not gamble here! They do not pay out.

26 September 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear Nick Van Dijck,

We are truly sorry to hear about the difficulties you have experienced. We would like to investigate the details of your situation on our side, but unfortunately, without your account information, we are unable to do so.

To allow us to look into this properly and provide you with the necessary assistance, please reach out to our support team via the email address linked to your registered account. Once we have your details, we can check the status of your withdrawal and help resolve the matter.

Kind Regards,
BinoBet Casino Team

Rated 1 out of 5 stars

All live games are rigged

All live games are rigged, from Roulette to Crazy Time to Candy Bonanza. They use magnets and brakes. Satan would be jealous of these people. Dont play at this casino people, this Casino is more evil than you van imagne.

23 September 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear jacob de ridder,

We understand your frustration and are sorry to hear that your recent experience left you feeling this way. It is important to clarify that all outcomes on our platform are entirely based on chance, and we have no influence over the results. Every game is provided exclusively by licensed developers, ensuring fairness and adherence to industry standards.

While losses can be discouraging, they are a natural part of gaming, and we hope that your future sessions bring you more favorable results. We appreciate your feedback and encourage you to continue playing responsibly, keeping in mind that luck plays a central role in every game.

Kind Regards,
BinoBet Casino Team

Rated 5 out of 5 stars

good casino

good casino, lots of games, sometimes bonuses, everything works as it should, I recommend

12 September 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear Gabriela Papinska,

Thank you for sharing your experience. We’re glad to hear that you appreciate the variety of games and that everything has been functioning smoothly during your sessions. Your recommendation means a lot, and it encourages us to continue providing a reliable and engaging environment for all players.

We hope your future visits remain enjoyable and that the bonuses continue to add extra excitement to your gameplay.

Kind Regards,
BinoBet Casino Team

Rated 1 out of 5 stars

Don’t play here—when they have to pay…

Don’t play here—when they have to pay out larger amounts, they come up with excuses not to do it. They are truly a bunch of scammers.

4 September 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear Dan baraba,

We are genuinely sorry to hear about your concerns. Please know that we are always committed to processing successful withdrawals, and our aim is to ensure that all players receive their funds securely and promptly.

If you have experienced any difficulties with a payout, we encourage you to reach out to us directly via live chat or email so that we can review your situation in detail and provide immediate assistance. Your satisfaction and trust are very important to us, and we are here to help resolve any issues you may face.

Kind Regards,
BinoBet Casino Team

Rated 2 out of 5 stars

My withdrawal is still pending voor 2…

My withdrawal is still pending voor 2 days now. Is it a scam?

27 August 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear Tom Tom,

We understand your concern regarding the pending withdrawal and want to assure you that your funds are secure. The timing of withdrawals can depend on the payment method you selected as well as the verification process conducted by our team, which operates in real-time queues to ensure accuracy and security.

If you are still experiencing delays or would like to check the current status of your withdrawal, please don’t hesitate to contact our support team via live chat or email. They will be happy to provide you with an update and assist you promptly.

Thank you for your patience and understanding. We appreciate your trust and are committed to providing a reliable and smooth withdrawal experience.

Kind Regards,
BinoBet Casino Team

Rated 5 out of 5 stars

Had a great experience with the help of…

Had a great experience with the help of ben he helped me quick and perfect

19 August 2025
Unprompted review
BinoBet logo

Reply from BinoBet

Dear ja jaka,

We truly appreciate you taking the time to share your experience. It’s fantastic to hear that Ben was able to assist you quickly and effectively—our team always strives to provide attentive and reliable support. Knowing that your experience was smooth and positive encourages us to continue delivering the best service possible.

We’re always happy to help and make your time with us enjoyable.

Kind Regards,
BinoBet Casino Team

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