PO Ferries-uk Reviews 

Scummy company treating its workforce like disposable detritus. I'd rather swim the channel that board their souless ships.

i had a cruise. was rubbish

Absolutely shocking behaviour. These employees made you money and provided the service you run. You have LOST my business from here on in. Bunch of scumbags

Awful company , completely unethical and untrustworthy. Have used them many times in the past but will never use them again.

I would recommend using another Ferry company whenever possible. Or Eurotunnel. Or fly. Or take a staycation. All are preferable to supporting the morally corrupt management team.

If I ever thought of booking a trip then it would never be with you. What a disgusting way to treat humans beings.

Unethical company, cancelled our travel plans in order to sack your workforce on the spot, and replace them with agency staff. I can't believe you can do this! A short disruption may be an understatement I feel. You should be ashamed to do things like this. I will be boycotting you from now on.

Shocking Company, Fire All UK staff and remove from boats in Handcuffs.. Owned by Russian Oligarchs.. BOYCOTT BOYCOTT BOYCOTT

What a shambolic outfit. Overpriced and unreliable. Best using the Eurostar.

Scumbags. Owned by DP World, Dubai based company, in the UAE, where stoning women to death is accepted. DP world have decided to sack ferry workers to replace with cheaper labour to save a few pennies. Boycott them, forever.

Zero loyalty to hardworking staff who run this business. Directors should be ashamed of their actions. Company deserves to be dissolved.

I don’t think I need to comment any further on this…

Three stars is an average for "on board" (excellent service) and head office (used to be very good but post-covid it's dismal) and web booking (sack the website designer for making the process so much more difficult than before)

Really hate it when a company is mean spirited xxx see ya P&O, voting with me feet!!!!!

Sarah at customer services sorted out my lost e mail record of my booking from 2020 she went to great trouble chasing up different ways of finding my booking and kept me informed of progress. Well done she is a credit to customer services

I was so impressed by the service on the phone of PO Ferries. I had to change my ferry several times, almost on a daily basis for a week as I tested positive for Covid on my day of departure. They were amazingly helpful every time I called and asked to move to the next day. I just cannot rate them highly enough, this was an extremely stressful time for me and I was so relieved to have their friendly assistance. I will most definitely use them over any other company any time I can. It is worth saying that the staff on the ferries were also incredibly friendly and helpful, it was a delight to travel with them.

Absolute garbage website.

Can't make a booking, website keeps crashing, doesn't update prices, can't enter tesco clubcard vouchers for which you have to ring up. Boats are old and dirty and you are better off going with either DFDS or Irish Ferries.

Travelled from Cairnryan to Larne. The staff where rude and unhelpful. Compared to Stena Line who we travelled to our destination with, it was night and day. Followed around duty free and made to feel uncomfortable, when items purchased the discount was not well explained. When I questioned and returned items the staff didn't even speak and it seemed like I was a huge inconvenience. I was going to buy other items but due to their lack of care, I decided against it and got a refund on all items. I was only the person in the shop, so I couldn't even use them being busy as an excuse. It was overall poor customer service and it was really disappointing. Had travelled a couple of months before on the same route as this and had a great experience.

I booked a day trip saver on Dover-Calais route to travel on December 8th 2021 for £25. now the UK and French governments have introduced testing in both directions it adds approx £130 to the trip. I`ve been using P&O day trips for many years and can`t believe they will not issue a credit note because it was a saver ticket. Merry Christmas P&O, enjoy my money!!!!!!!

We travelled from Hull to Zebrugge on 9 November with out pet dog. Despite being fully vaccinated we were required to provide evidence of negative covid tests at reception. We did but we were told our antigen tests - which were undertaken by Simply Test Me who are on the Govenments list of approved test providers - would not be accepted by the Netherlands authorities. So we had no choice but to take tests at P&O's own facility in order to board at a cost of over £60. It seemed the majority of passengers were caught in the same trap. When we disembarked the Netherlands authorities took no interest in our tests whatsoever. Only passports. I can only come to the conclusion this is a nice extra revenue steam for P&O. Left a bad taste.