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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the website, encountering issues with downloads and being forced to publish designs before withdrawing money. Customers frequently report problems with their subscriptions, with changes to terms of use and concerns regarding content usage rights despite purchasing lifetime plans. Reviewers also express strong negative opinions about the products, citing issues with image licensing and the quality of downloaded content. Many consumers were unhappy with the company's communications, citing issues with the tone and content of messages regarding alleged policy violations and payments. Additionally, people found it difficult to contact the company, with some emails being flagged as spam and a lack of clear communication channels.

What people talk about most

Website

Customers consistently note negative experiences with the website. Many reviewers advise avoiding the site... See more

Subscription

Users describe negative interactions with subscription, often expressing frustration and anger. Many... See more

Product

Clients share negative opinions on product. Many reviewers report receiving copyright infringement notices... See more

Claim

Consumers express significant dissatisfaction with claims, particularly regarding copyright infringement.... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report receiving aggressive and threatening... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Took out a 1 month Premium plan in 2018 with unlimited full use license and downloaded a few images on three occasions during the course of that month. The plan also included permanent use though they... See more

Rated 1 out of 5 stars

I mistakenly uploaded free, AI-generated Non-commercial images to PNGtree. PNG is not willing to delete my files. Even though they have a file deletion policy, they still refuse to remove them. I... See more

Rated 1 out of 5 stars

They're sending threatening emails to people accusing them of 'copyright infringement', and the solution is to buy one of their plans, or they will pursue legal action. They absolutely will not pursue... See more

Rated 1 out of 5 stars

This company is a bottom-feeder scam site. DO NOT engage. They are harassing people via email for supposed "copyright infringement" of art that was legally purchased elsewhere, using scare tactics to... See more


Company details

  1. Graphic Designer

Information provided by various external sources

Pngtree provides free download of png, png images, backgrounds and vectors. Millions of high quality free png images, PSD, AI and EPS Files are available.


Contact info

1.2

Bad

TrustScore 1 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Recommend!

Useful! I use Pngtree already for about 1 year and it helps me a lot by working, save time, and high quality! Also, As a designer, that is no doubt that PNG files are necessary.;)

7 June 2021
Unprompted review
Rated 5 out of 5 stars

Very convenient

Very convenient, the material is very comprehensive, it is easy to find the material I want to download

4 June 2021
Unprompted review
Rated 1 out of 5 stars

Thieves site!

Thieves site!
THIEVES.

My son bought this crap without my consent, downloaded few images, I tried to cancel this crap when I saw it and they don't accept it because it exceeded 3 downloads.

Thieves! Worst site ever.

I'm contacting the bank to cancel the charge.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

The best PNG's and Background Marketplace

Pngtree is a PNG stock images market but also you can find lot of interesting Templates and Backgrounds. I have been using the site for more than 3 years now. The staff are nice and reply in time. The Graphics are good enough and you can almost find anything you looking for. If one thing I would like to be improved in the future, i wish they give more freedom to their Creators to customize their Portfolios Like Changing Profile Picture, Filtering Works By the most Downloaded Items appearing first.....etc. That said, I recommend PngTree For Anyone who's looking for Stock Graphics especially with transparent background. They know what they are doing and it's even FREE to preview and USE PNG's.

17 May 2021
Unprompted review
Rated 5 out of 5 stars

I love PNG tree in my life time

I love PNG tree in my life time. Because I get millions of high quality resources Lifetime in just Little membership. And also designer team performance we'll give me a quality designs in all types of events. Thankyou Pngtree

13 May 2021
Unprompted review
Rated 4 out of 5 stars

The pngtree pictures are diverse enough to use

The pngtree images are diverse enough to use, they include png, posters, backgrounds, and the kind you want to use. But sometimes it is difficult for me to find the topic I need, and the keywords searched are sometimes inaccurate

12 May 2021
Unprompted review

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