Pneuleader.cz Reviews 

1,828
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers had a great experience with this company. Many customers are genuinely very happy with the remarkably fast delivery times and frequently note that ordered packages always arrive quickly in great condition. Consumers also widely appreciate finding exceptionally great prices on fresh tires and enthusiastically praise the overall simplicity of the online purchasing experience. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where shipments took significantly longer than initially anticipated. A few other people also felt that customer communication could be better managed when dealing with complex shipping problems or split product orders.

What people talk about most

Price

Customers consistently note positive experiences with price, frequently highlighting great rates alongside... See more

Product

Reviewers express mixed feelings regarding the product, with many customers praising the fast delivery of... See more

Order

People report ambiguous experiences with order processing, as some consumers praised fast shipping, great... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise top quality all season tyres... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good delivery times with staggered tyres coming from different places. 1 year old from manufacturers so OK but wish all tyre companies would publish dot for customer confidence. Regardless, best price... See more

Rated 4 out of 5 stars

There was little difficult pament via transfer, but the goods were sent without problems in time. The e-shop seems reliable. I am little confused about quality of tyres, but they were my choice. Chi... See more

Rated 4 out of 5 stars

The tires arrived in good condition. The contact and support respond within 1–2 days — it's either AI or in a foreign language, but they do reply. Delivery takes up to 10 days, and I’m satisfied.

Rated 4 out of 5 stars

I ordered two tires for my motorbike. Everything was perfect and fast, but I recieved two packages in two days. I would prefer delivering in one package in one day.


Company details

  1. Tire Shop

About Pneuleader.cz

Written by the company

Od našeho založení v roce 2016 jsme se stali předním hráčem na evropském trhu s online prodejem pneumatik. Tento úspěch je založen na důvěře mnoha profesionálů a preferencích stovek tisíc spotřebitelů. Naše pověst stojí na třech základech: přísnost, vynikající kvalita a konkurenceschopné ceny.

Naše expertní týmy se zavazují nabídnout vám výjimečný zákaznický zážitek, podpořený efektivní logistikou a optimalizovanými procesy, což zaručuje maximální spokojenost při každém nákupu.

Naše závazek? Nabízet vám neustále nejlepší ceny na trhu. Pro vaše potřeby v oblasti pneumatik si vyberte excelenci a spolehlivost tím, že si vyberete naši společnost.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,828)

261 reviews in the last 12 months

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Rated 1 out of 5 stars

To this day I didn’t recieve the…

To this day I didn’t recieve the package. Not only that I have purchased the goods almost two weeks ago, but I did not get single confirmation that you have recieved my payment. I am really dissapointed and hopefully the goods will arrive next week. If not I will spread info that noone should buy anything from this scetchy shop ever again.

27 April 2025
Rated 3 out of 5 stars

good purchase but worries about…

good purchase but worries about delivery, customer email and phone details were not entered for notification from the delivery person

19 February 2025
Unprompted review
Pneuleader.cz logo

Reply from Pneuleader.cz

Thank you for your feedback. We apologize for any inconvenience regarding the delivery notifications. You should receive updates via email at each stage of your order. If you haven't received notifications, please contact our customer service so we can ensure your details are correctly entered and assist you further.

Rated 1 out of 5 stars

Didn´t receive product in advertised…

Didn´t receive product in advertised date, customer support doesn´t exist - there is just AI.
They also false claim shipping by generating shipping number, but never handed to shipping company.
Looks like a scam.

EDIT: Company lies about delivery dates and is almost possible to get in contact with real humans. Beware, its a fraudalent business and money looks to be very hard to get back.
EDIT2: Company doesn´t refund any money, its terms is full of scam practices, beware if you are not ready for lawsuit.

30 December 2024
Unprompted review
Pneuleader.cz logo

Reply from Pneuleader.cz

I'm sorry to hear about your experience. Please contact our service after-sales team through our instant messaging or contact form to verify the status of your delivery. We assure you that our customer support is managed by real agents who are here to assist you. If there is an issue with the shipping number, we will investigate and resolve it promptly. Thank you for bringing this to our attention.

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