Plusshop Reviews 

448
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

AVOID unless you can afford to pay multiple times as much for your item. I unwittingly subscribed after purchasing something small and was then charged 9.95 for months. Emailed plusshop and was ignor... See more

Rated 1 out of 5 stars

Don't do it! What a scam with the membership subscription. It doesn't say how much it is and the checkout page looks like a completely ordinary checkout page. Absolutely vile way to run a business. Go... See more

Rated 5 out of 5 stars

Not sure what the fuss is all about. My experience has been absolutely fantastic. The item I purchased was excellent quality and great value and arrived exactly as stated. Yes! there was a membership... See more

Company replied

Rated 1 out of 5 stars

Had absolutely no idea I was being scammed into a £9.95/month membership when placing my order! I recall seeing this or a similar company on Watchdog... alarm bells rang! I got my order okay... well... See more

Company details

Written by the company

At Plusshop.co.uk will you as a member recieve exclusive prices for kitchen products, shoes, personal care & much more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

448 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(448)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM site

This is a SCAM site that charges a subscription every month after your purchase.€100 and 10 months later bank inform me of the monthly payment coming out of my account!!Do not use these scamming conmen for any sort of purchase.They should be in jail for fraud.

7 December 2023
Unprompted review
Rated 3 out of 5 stars

Got what I ordered but no comms or tracking and poor packaging

I Ordered some kitchen knives that were half the price of Amazon.

The Good:
They arrived after 5 days - exactly what I ordered.

The Bad:
I didn't receive any emails to say the item had been shipped, despite the order confirmation saying I would.
Their website didn't give any useful order status or tracking info - just showed the order as 'completed'

The Ugly:
The packaging was minimal. Just a sealed plastic bag with the items inside. No protective bubble wrap or outer box.
Fortunately the items arrived unscathed - but I think that was more luck than judgement.

21 October 2024
Rated 1 out of 5 stars

I made an order

I made an order. I didn't receive confirmation, the parcel didn't arrive, they don't respond to email. I do not recommend this site. Scammers.

15 October 2024
Rated 1 out of 5 stars

SCAM DO NOT BUY FROM THIS SITE

SCAM DO NOT BUY FROM THIS SITE

Company deducted a further 9.95 subscription fee my account a month after the purchase. I did not sign up for this . I tried to access the my account section of plus shop to cancel the subscription but was unable to log in. Email not recognised. I had to contact my bank and cancel on there side email also sent to company to terminate subscription-no reply. Item was of poor quality . I have reported the company for deceptive charges to consumer ombudsman

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Unauthorised Membership Charge - Disappointing Experience

I recently noticed a £9.95 charge for a membership I never signed up for. I’ve only placed one order with this company, and at no point did I agree to or subscribe to any kind of membership. It’s frustrating to see such charges without my consent.

I’ve contacted their customer service to request a refund, but this experience has made me wary of doing business with them in the future. I hope they resolve this quickly, but I shouldn’t have to chase for a refund I’m owed for something I never signed up for.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. Do not buy anything from this company. If you purchase an item you are auto enrolled to a rolling monthly 9.95 membership. This is not clearly explained and is an obvious scam and very unethical.
BEWARE !!

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. I bought one small item and then automatically charged €9.95 a month! Only realised from my bank alerting me. Do not buy anything from here. Unbelievable they are getting away with this!

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud!
They just need your account details, buy one item and without any confirmation or consent you are automatically subscribed to monthly payments. They need to be reported urgently. Big scam.

15 September 2024
Unprompted review
Rated 1 out of 5 stars

Fraud!

Just found out a few minutes that this company has taken out a membership in my name without my consent or knowledge after ordering 1 small item! I was Not sent no email no welcome information nothing at all & I have to now go through my bank to obtain the 6 months worth of payments which they have taken!! Please be careful when using this company!! I have just seen reviews from many more people who have had this done to them so Every person who is thinking of using this company be warned!!

Thanks Gwen

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Made a purchase in December

Made a purchase in December, they’ve been taking £9.95 every month since. Boy I will f u slap the CEOs loved ones and cause brain injuries pay me my money back

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Monthly payments being taken

I bought some baby bottles paid for them, now I have a reoccurring direct debit of £9.95 every month which I didn't sign up to. Bit naughty scamming people for an on going payment, would like a refund of the 2 months you have taken out

24 June 2024
Rated 1 out of 5 stars

I bought 1 item then after that they…

I bought 1 item then after that they took money monthly €9,95 without I ordered from them again. I think nobody knows the reason, who wrote review here. I thought they stopped to steel my money, cause after 3 times ( 3 months) they disappeared. And now I noticed 1year later when I checked my spendings plusshop.ie 9,95 euro
For what? I call my bank tomorrow.

23 August 2024
Unprompted review

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