Pluslx Reviews 

107
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, most reviewers were unhappy with their experience overall. Many customers found that the products received were not as advertised, often made of cheap, synthetic materials instead of the quality fabrics shown online. Reviewers frequently reported receiving items with poorly printed graphics or screen prints when embroidery was expected, and the overall quality was consistently described as poor. Additionally, many people experienced issues with their orders, including incorrect sizing, long shipping times, and items that did not match the website's images. The website itself was often perceived as not accurately representing the actual products, with customers feeling that the advertised images did not match the items received. Furthermore, some people were dissatisfied with the return policy, noting difficulties in returning items or receiving refunds, especially when products were not as described or did not fit.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many expressing disappointment that items... See more

Quality

People report negative experiences with quality, consistently expressing disappointment with the materials... See more

Order

Customers had negative experiences with their orders, frequently reporting that what they received was... See more

Website

Clients share negative opinions on the website, with many reviewers expressing strong dissatisfaction and... See more

Return policy

Users describe ambiguous interactions with the return policy, with many reviewers reporting that the company... See more

Reviews shaping this summary

Rated 2 out of 5 stars

For starters, it took forever to get the shirt. The shirt has cheaply printed graphics and NO EMBROIDERY! Finally, it must have 1% linen and 1% cotton because it feels totally synthetic. DO NOT BUY!

Rated 1 out of 5 stars

This site is a scam. Ordered an embroidered 100% linen shirt and received the cheapest polyester garbage with a horrible low resolution pixelated print. Emailed support for a return and this is... See more

Rated 1 out of 5 stars

Absolutely avoid at all costs. 1) products not as advertised. Ordered two shirts advertised as embroidered silk, received poorly screen printed polyester 2) from order date to actual ship d... See more

Rated 1 out of 5 stars

TERRIBLE product. We purchased a "sweater" and got a poorly printed hoodie. They say the returns are free but then tell you then you have to ship it to china for more than the cost of the produc... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

107 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.5

All reviews

(107)

83 reviews in the last 12 months

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Rated 2 out of 5 stars

For starters

For starters, it took forever to get the shirt. The shirt has cheaply printed graphics and NO EMBROIDERY! Finally, it must have 1% linen and 1% cotton because it feels totally synthetic. DO NOT BUY!

2 July 2026
Unprompted review
Rated 4 out of 5 stars

I found products that I liked but return policy is problematic would like to return wrong size shirt for creditt

I found products that I liked. My original purchase was a Japanese art shirt. Which when received seemed a little full . My next purchase was a shirt with cat archer ordered in size large. It was clearly too small. I reviewed the return policy and it appeared to not allow returns if the wrong size was ordered. Another problem is that the shirts were sent from china and required shipping to be paid by purchaser. I have now ordered the correct size

7 June 2026
Unprompted review
Rated 1 out of 5 stars

WORST EXPERIENCE WITH A CLOTHING LINE

I would strongly recommend avoiding PlusX. I ordered a sweater for $44 and the item I received looked nothing like the photos advertised on their website. The material was extremely poor quality and was not even real sweater material as described. It honestly felt misleading compared to what was shown online.

What made the experience even worse was the customer service. I reached out multiple times requesting a refund and was repeatedly ignored or given unhelpful responses instead of an actual resolution. At this point, the lack of communication feels incredibly unprofessional and disrespectful to customers.

I also have no interest in the discounts or store credit they offered because after this experience, I do not trust this company enough to order from them again. Customers should not have to fight this hard just to get a response about a product that was clearly misrepresented.

Very disappointing experience overall.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

The product was completely UNLIKE the photos

The product was completely misrepresented.
1. Listed as a sweater but was actually a sweatshirt.
2. Colors shown bright red and green but actually was muted muddy colors.
3. Pattern shown as crisp but actually had bled into the surrounding material.
4. Ordered a 5xl but actually measured as a 3xl with a 5xl tag sewn in.

Guaranteed money back but actually when requesting my money back I was told that I had to mail it to China and the postage would be more than the price.

Would I like to order a free item and keep the junk I received? (WHY ??)

Fraud and scam company.
Cheats you after waiting a very long time for delivery.
Don't waste your money.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Pluslx's Website has alot of very cool…

Pluslx's Website has alot of very cool looking mostly mens styles! I bought a "Plush Santa Shirt" which looked like if Santa was a body builder and I thought that would be fun for an ugly Christmas Sweater Party! It finally showed up 2 weeks after my party and almost a month after I ordered it and all it was, was a velvet Santa shirt that wasn't even the picture I bought from!!!! They won't let me return it sayng they are in China and they said they can only return 30% of my money or I can BUY aother item with a discount!!! I have been asking for another item instead of the 30% refund but now it is MARCH 6 and nothing!!!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Same story

Same story. Received cheap Chinese crap. They offered a discount and will not honor thier return policy. Tried honey, tried vinegar they refuse to honor thier word.

24 February 2026
Unprompted review
Rated 4 out of 5 stars

Easy to purchase!

After purchasing I was given no information on delivery time or when I could receive information about a delivery time. The web cite was easy to use and finding a size I needed using the size chart was a big help. The pictures of each item was clear! If this item comes through we will leave another product review.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Attention!! scammer!!!

Attention!!! hands away from this "company" - the homepage is professionally set up, the pictures convey an article of good quality, but you get the very last china shit delivered!

It's a well-designed scam site!

don't buy anything there!

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Stay away!

Stay away. The items looked awesome on the website. They were a 3 dimensional ugly Christmas sweater and pants. I should have known right away it was going to be a bad experience as they never emailed me a receipt. I finally knew the transaction went through when it hit PayPal. No tracking either. When it finally showed up, I had to laugh. It was a sweater with a picture of a 3 D sweater on it. The "matching" pants were also not 3 D as advertised. Really cheap material as well. After about a month of trying to return them, they finally said they could offer me a 10% discount coupon on a future order! LOL...

Just stay away! Don't be fooled by the images on the website.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company, DO NOT BUY ANYTHING

My story is same as others, bought a shirt that was terrible quality both material and printing. Website says speedy return...they do not honor any returns. They try to give you 30% coupon for next order, say they have to wait to hear from Relevant Authority, there is none, just keep going back and forth. Initiated refund on October 23, 2025, dozens of emails and January 27, 2026 still giving me run around.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Completely unethical scam

Completely unethical scam. The item received was unlike what was advertised in terms of material or quality. It was outright a scam. I wrote them to ask for a refund and they said be patient and then never wrote back. I wrote back again and now nothing. I am mad at myself I did not look at the reviews.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Advertising

Misleading Advertising. I have received the items, and I am extremely disappointed as they do not match the description or the quality advertised on their website and promotional materials. Both the Viking Celtic Knot Pattern Art Cozy Knit Sweatpants and the Viking Celtic Art Cozy Fur Collar Knit Hooded Sweater were sold as "Knit" (punto) garments.

However, the products I received are made of a poor-quality synthetic material (nylon/polyester style), with no knitted texture whatsoever. I complained via email, but they kept stalling me so that the 30-day window to open a PayPal dispute would expire. Be careful

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality-wrong fabric and print is pixelated

The reviews on their site are bogus. They do not make sense. The shirt I received was supposed to be a cotton t-shirt. It was not cotton. I don't know what it was. The printed words on the shirt were pixelated. It was horrible. I waited to post a review until I heard back from my request to return it. They said that due to the cost to return to China, I can "keep" the product and they offer a 10% off on the next order.

13 January 2026
Unprompted review

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