PlusCover Reviews 63

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the quick response times and how effectively issues are resolved, often noting that repairs are completed promptly and to a high standard. However, some customers also noted dissatisfaction with certain engineers, describing them as rude, unprofessional, or dismissive. These isolated incidents involved issues like engineers arriving unannounced or displaying poor attitudes, which left a few people with a negative impression of the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, speed, and... See more

Staff

Consumers generally find staff to be positive. Many reviewers praise the friendly, helpful, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently covered my appliances have been so happy with the service. Sadly our dryer broke and an engineer came to try to repair it then due to it not being repairable it was replaced. Bedt cover out... See more

Company replied

Rated 5 out of 5 stars

I had quote saved, and phoned through as been with Domestic & General for donkey years. I was greeted by Oliver, who not only, reassured me, but because I am Priorty group, he was patient with me. I a... See more

Company replied

Rated 5 out of 5 stars

Great Service!! Washing Machine broke and they had an engineer here the next morning and it was fixed within 30min! Glad i've got all my appliances covered.

Company replied

Rated 5 out of 5 stars

I switched to pluscover after domestic and general more than doubled the monthly cost to insure my washing machine. PlusCover was a third of the price!! I was a little dubious changing from a well... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had my cover plan for 6 months

Had my cover plan for 6 months, iv had to claim twice. Both repairs were done very quickly. Would recommend :)

6 February 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks so much Brooke! We’re glad both repairs were handled quickly and appreciate your recommendation.

Rated 5 out of 5 stars

Amazing service

Amazing service, highly recommend 🙌🏼

28 May 2025
Unprompted review
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Reply from PlusCover

Thank you Jake - it’s great to hear you’re happy with our service!

Rated 5 out of 5 stars

Excellent

Excellent, spot on service, highly recommend👌

18 June 2025
Unprompted review
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Reply from PlusCover

Thank you - it’s great to hear you’re happy with the service!

Rated 5 out of 5 stars

Incredible service amazing customer…

Incredible service amazing customer service and superb support throughout

17 June 2025
Unprompted review
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Reply from PlusCover

Thanks Ryan! The team is delighted you enjoyed our service and support throughout.

Rated 5 out of 5 stars

Amazing service!

Amazing experience

4 June 2025
Unprompted review
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Reply from PlusCover

Thank you Jodie - it’s great to hear you enjoyed your experience with us!

Rated 5 out of 5 stars

5 star

Fast and efficient

18 June 2025
Unprompted review
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Reply from PlusCover

Thanks so much Matt! We’re glad you found our service fast and efficient.

Rated 5 out of 5 stars

Great Service

Great Service, defo will use again!

5 June 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks Joshua! The team is delighted you enjoyed our service and would be happy to assist you in the future.

Rated 5 out of 5 stars

Outstanding service

Outstanding service, fast acting and a very helpful team.

2 June 2025
Unprompted review
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Reply from PlusCover

Thank you Alex - it’s great to hear you had an outstanding experience with our team!

Rated 5 out of 5 stars

Would HIGHLY recommend ✅️

Exceptional service! I would highly recommend!! 🙂

16 April 2025
Unprompted review
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Reply from PlusCover

Thanks Mike! The team is delighted you enjoyed our service and would recommend us.

Rated 5 out of 5 stars

Exceptional service

Exceptional, prompt service. Their professional and friendly technician ensured everything was back to perfect working order in no time. Highly recommended!

12 May 2025
Unprompted review
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Reply from PlusCover

Thank you Louis - it’s great to hear you were happy with our prompt and professional service!

Rated 4 out of 5 stars

Unrepairable fridge freezer but refunded callout

Unfortunately our fridge freezer was not repairable. We were frustrated as initially on the phone they were very confident of fixing it so the disappointing. However their support team offered a refund which we felt was reasonable.

3 May 2025
Unprompted review
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Reply from PlusCover

Thanks for your feedback Dave. We’re sorry your fridge freezer couldn’t be repaired but glad our support team could help with a refund. We appreciate your understanding!

Rated 5 out of 5 stars

Great team to work along side with

Great team to work along side with, I’m looking forward to continuing to do so. The System is nice and easy to use

31 January 2025
Unprompted review
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Reply from PlusCover

Thank you - it’s great to hear you’re looking forward to continuing to work with us!

Rated 5 out of 5 stars

Close by job

I signed up to get some jobs, had my first job today. It was local and was a very easy process. Hope for more

24 January 2025
Unprompted review
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Reply from PlusCover

Thanks Alf! We’re glad your first job went smoothly and hope you get lots more soon.

Rated 5 out of 5 stars

Top tier service

Our boiler broke down in the height of the winter and we were so grateful for the prompt response and service! Beyond grateful for the quick turn-around and we would recommend these guys for all boiler services and emergencies! Thanks again for saving us!

23 January 2025
Unprompted review
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Reply from PlusCover

Thank you - it’s great to hear you were happy with our prompt response and service!

Rated 5 out of 5 stars

Received a few jobs from these now and…

Received a few jobs from these now and really satisfied with the service. Their team are easy to work with and the system is easy to use!

27 January 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks Grant! The team is delighted you’re enjoying the process and the support from our team.

Rated 5 out of 5 stars

Hassle free boiler fix

We recently used Plus Cover to fix my broken boiler, and I’m thoroughly impressed! The entire process was hassle-free, which is a rare these days.

The monthly cost is absolutely worth it for the peace of mind and quality service provided. While insurance can often be painful to deal with, Plus Cover offered a genuinely refreshing experience.
If you’re looking for reliable boiler cover that won’t give you a headache when you actually need to use it, I highly recommend Plus Cover.

29 January 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks Mr Ansell! The team is delighted you found the process smooth and worthwhile. Your recommendation means a lot!

Rated 5 out of 5 stars

A prompt and professional response to…

A prompt and professional response to our call out. The office boiler stopped working and they came out. Non of the usual oh it’s a new boiler pitch. Just a prompt reasonably priced repair. Highly recommended.

25 January 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thank you Gary - it’s great to hear you were happy with the fast and reasonably priced repair.

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