PlusCover Reviews 63

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the quick response times and how effectively issues are resolved, often noting that repairs are completed promptly and to a high standard. However, some customers also noted dissatisfaction with certain engineers, describing them as rude, unprofessional, or dismissive. These isolated incidents involved issues like engineers arriving unannounced or displaying poor attitudes, which left a few people with a negative impression of the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, speed, and... See more

Staff

Consumers generally find staff to be positive. Many reviewers praise the friendly, helpful, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently covered my appliances have been so happy with the service. Sadly our dryer broke and an engineer came to try to repair it then due to it not being repairable it was replaced. Bedt cover out... See more

Company replied

Rated 5 out of 5 stars

I had quote saved, and phoned through as been with Domestic & General for donkey years. I was greeted by Oliver, who not only, reassured me, but because I am Priorty group, he was patient with me. I a... See more

Company replied

Rated 5 out of 5 stars

Great Service!! Washing Machine broke and they had an engineer here the next morning and it was fixed within 30min! Glad i've got all my appliances covered.

Company replied

Rated 5 out of 5 stars

I switched to pluscover after domestic and general more than doubled the monthly cost to insure my washing machine. PlusCover was a third of the price!! I was a little dubious changing from a well... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent Service

It’s rare to find a company that delivers on its service. Plus Cover does exactly that. Highly recommended *****

2 July 2025
Unprompted review
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Reply from PlusCover

Thanks so much Miles! We really appreciate the recommendation and kind words.

Rated 5 out of 5 stars

Great service quick and efficient and…

Great service quick and efficient and great price definitely recommend it 5*****

1 July 2025
Unprompted review
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Reply from PlusCover

Thank you Mehmet - it’s great to hear you’re happy with the service and price. We really appreciate your recommendation!

Rated 5 out of 5 stars

Amazing service


Absolutely outstanding service from start to finish! The team at Pluscover was professional, punctual, and incredibly knowledgeable. They serviced our boiler quickly and efficiently, explaining everything clearly and ensuring everything was working perfectly before they left. The technician was courteous, tidy, and went above and beyond to make sure we were happy. It's rare to find a company that combines great customer service with such high technical standards. I wouldn’t hesitate to recommend Plus Cover to anyone needing boiler maintenance or repair.

2 June 2025
Unprompted review
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Reply from PlusCover

Thank you Ollie - it’s great to hear that everything went smoothly and that our team could deliver the service you expected. We really appreciate your recommendation!

Rated 5 out of 5 stars

Our boiler broke recently

Our boiler broke recently - no hot water for a couple weeks - reached out and within an hour was back to normal. Service was impeccable. Thanks so much!

27 June 2025
Unprompted review
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Reply from PlusCover

Thanks so much Tomsy! We’re thrilled we could get your boiler back up and running so quickly - we really appreciate your feedback.

Rated 5 out of 5 stars

Plus Cover take care of you

Plus Cover take care of you, a fast professional service. I would highly recommend them.

18 June 2025
Unprompted review
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Reply from PlusCover

hanks so much Bradley! We’re glad you found the service fast and professional - we really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful staff and easy to reach.

27 June 2025
Unprompted review
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Reply from PlusCover

Thanks so much Sarika! We’re glad you found our team helpful and easy to reach.

Rated 5 out of 5 stars

Had a boiler issue

Had a boiler issue, called in and was looked after from start to finish! The guys were great and couldn’t recommend enough!

4 June 2025
Unprompted review
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Reply from PlusCover

Thank you Scott - it’s great to hear you were happy with our service and support throughout the process!

Rated 5 out of 5 stars

Boiler trouble

Suddenly had an issue with my boiler, called out these guys who were clear on a quick to fix! Would highly recommend.

23 June 2025
Unprompted review
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Reply from PlusCover

Thanks Ollie! The team is delighted we could get your boiler back up and running so quickly.

Rated 5 out of 5 stars

Excellent

10/10 experience!

20 June 2025
Unprompted review
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Reply from PlusCover

Thank you Liv - it’s great to hear you had a positive experience!

Rated 5 out of 5 stars

Great service

Very well experienced lads who are friendly and very helpful. Glad I chose pluscover as I now I know who to call when I have any more issues. Was having lots of issues with my boiler and pluscover has solved them all and at a reasonable cost ! Highly recommend

12 June 2025
Unprompted review
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Reply from PlusCover

Thank you James - it’s great to hear you’re happy with the service and support from our team. We really appreciate your recommendation!

Rated 5 out of 5 stars

Recently had an issue with my boiler

Recently had an issue with my boiler, called out these guys who were prompt and clear on a quick fix! Would recommend

19 June 2025
Unprompted review
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Reply from PlusCover

Thank you - it’s great to hear our team could respond promptly and provide a clear, quick fix!

Rated 5 out of 5 stars

Great service through out

Great service through out. And a speical thanks to Thomas the plumber on site!

23 June 2025
Unprompted review
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Reply from PlusCover

Thanks so much Simon! We’re delighted you had a great experience and we’ll pass your special thanks on to Thomas.

Rated 5 out of 5 stars

Great service

Great service

17 May 2025
Unprompted review
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Reply from PlusCover

Thank you Mark - it’s great to hear you’re happy with our service!

Rated 5 out of 5 stars

Exceptional service

Exceptional service!
Prompt service. Their professional and friendly technician ensured everything was back to perfect working order in no time. Cannot recommended enough.

23 June 2025
Unprompted review
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Reply from PlusCover

Thanks Sean! We really appreciate your kind words and are glad everything was sorted quickly.

Rated 5 out of 5 stars

Cheap cover plan and fast initial call out

Really cheap price for the cover plan and the first call out was really efficient, Steve was great thank you 😊

19 June 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thank you, Chloe - it’s great to hear you’re happy with the plan and the prompt service from Steve!

Rated 5 out of 5 stars

Great service

Great service. 5*

18 June 2025
Unprompted review
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Reply from PlusCover

Thank you Lewis - it’s wonderful to hear you’re happy with our service!

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