Overall, the staff as a whole was extremely helpful for the whole process, answering my questions about any topic. I asked about payment options, stylistic ideas, and even shipping details, and I was... See more
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Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
5 S Wabash Ave. Ste. 704B, 60603, Chicago, United States
Hasn’t replied to negative reviews
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I ordered the at-home try on kit and was so impressed with the handwritten card, ring options, and overall packaging. This was my first experience trying on rings and it absolutely helped me not feel overwhelmed with the season of life I am in/entering into!

Reply from Plum Diamonds
It felt very personable, even though I was ordering something online. It felt like they really took the time and listened to what I wanted and curated a box especially for me.
Plum diamonds delivered on its promise of creating a beautiful diamond tennis bracelet and matching necklace. The pieces are stunning. I highly recommend this store.
Everything from the beginning was excellent. Communication was clear and responses were very prompt.
When Renee and Kristi didn't have the earring studs in the carat size with the clarity rating, I ordered, they offered to either give a credit for a diamond of "lessor" clarity OR go up to next carat size. Easy choice for me GO UP. The diamonds were brilliantly clear and "sparkling". On Christmas morn my wife was thrilled with her gift. Thank You.
I really do not like filling these out and usually do not. However, the shopping experience with your company was exceptional. You had a real person answer the phone when I called to check on the order. They were pleasant to talk to and able to provide meaningful information about the order and the shipping. Your product arrived when you said it would and included a hand written note. You did things to make the purchase experience unique and extremely pleasant. Also I was not buying a very expensive item. I hope your company enjoys tremendous success.

Reply from Plum Diamonds
Excellent quality and delivered on time as promised.

Reply from Plum Diamonds
I love my ring! It’s absolutely perfect, and everything I wanted. Mostly I was blown away by the caring and attentive personal customer service. Overall, working with Plum was an amazing experience. I’m so impressed and would recommend to anyone looking for jewelry.

Reply from Plum Diamonds
Plum Diamonds was the perfect choice. They went above and beyond on the production and delivery of our engagement ring. Thank you!

Reply from Plum Diamonds
Plum worked with me to come up with a custom ring and wedding band that is absolutely stunning.
Renee is great to work with and kept me updated all through the process.
There were some issues with shipping. It was shipped Next Day and FedEx failed to deliver next day. I finally received it 4 days late with many headaches in the process of delivery.
I highly recommend Plum for quality jewelry and a professional staff, however I’m very dissatisfied with FedEx.

Reply from Plum Diamonds
I designed my custom engagement ring with plum diamonds and the process was so quick and easy. Renee and Cristy were incredibly helpful and patient with all of my questions and my multiple change of plans/designs. They responded very quickly and efficiently- I’ll help me create the ring of my dreams. Not to mention, their great affordability. I could not recommend them enough.

Reply from Plum Diamonds

Reply from Plum Diamonds
This was a great experience from the start. They send you a follow up email making sure you know step by step of what’s going on with your unique ring or ring that you purchased. Answered my questions promptly. Great communication when it came to delivering the ring to said location. Honestly I love the ring I uniquely selected and seeing it for the first time was priceless. I can’t wait to propose next year!

Reply from Plum Diamonds
Renee and the whole team were super helpful and communicate very well. The pricing was great, and the ring is stunning! They will work with whatever you need and left nothing to be desired.

Reply from Plum Diamonds
From beginning to end, the experience with Plum was fantastic. Kristy and Renee were incredibly responsive and attentive. The ring was delivered exactly as promised and it is more stunning than we even expected. We will definitely be back for our next diamond purchase!

Reply from Plum Diamonds
Received a Try Me kit from Plum Diamonds. It came very fast and the team are super nice. Pleasure working with them.

Reply from Plum Diamonds
Josh, Kristy and the team did a wonderful job on my Chicago Marathon necklace! They answered all my questions quickly and were very easy to work with.

Reply from Plum Diamonds

Reply from Plum Diamonds
Working with Renee and Kristy was a breeze! The ring design process went so smoothly and the communication was incredible. I was a bit intimidated by the process and Renee answered all my questions and helped me figure out how to narrow down which diamond I wanted. I love that this is a female owned business and sustainable business, I connected with Plum diamonds instantly compared to other online sites and in person retailers we visited. I would recommend anyone to use Plum diamonds.

Reply from Plum Diamonds
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