Overall, the staff as a whole was extremely helpful for the whole process, answering my questions about any topic. I asked about payment options, stylistic ideas, and even shipping details, and I was... See more
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Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
5 S Wabash Ave. Ste. 704B, 60603, Chicago, United States
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The Plum team was so helpful and great to work with! The ring is perfect.

Reply from Plum Diamonds
I love how they offer so many options for the try-on ring kit! As someone who didn't want to go into a shop, this was awesome. I would recommend the try-on ring kit to anyone!!

Reply from Plum Diamonds
I found the style I was looking for in an Instagram post I was put in touch with Kristy and Reene, they were a great help in getting me options of the stones I was looking for to match. The return policy, along with the yearly resizing and cleaning policy took away a lot of concerns.

Reply from Plum Diamonds
From start to finish, Renee and Kristy were awesome to work with. They were extremely quick to respond to questions I had, and helped me find exactly what I was looking for. I can’t recommend them enough, they were extremely helpful and the ring looked great!

Reply from Plum Diamonds
A super sweet personalized experience! Would absolutely recommend this women owned company to anyone browsing for engagement rings!!!

Reply from Plum Diamonds
I really love getting an idea of my style and possible likes and dislikes from the comfort of my home. I didn't feel pressured by a jeweler to sell. I was rushed or overwhelmed. It was a great experience.

Reply from Plum Diamonds
great customer service. beautiful piece for the price. excellent value

Reply from Plum Diamonds
Beautiful tennis bracelet. Sparkles so much it hurts your eyes. Very fast turnaround!

Reply from Plum Diamonds
The ring is beautiful! Your team went above and beyond to making sure I received this on time. Best customer service I’ve ever recieved.
The customer service is incredible!!! The Rings are made quickly, not all are very affordable butnthere are many options that are lower in price. Im in love with my ring and i know my future fiance will lovebit too!

Reply from Plum Diamonds
Everyone with the company was so quick to respond, answered all my questions quickly and thoroughly. The design is beautiful, the shipping was quick and the box is beautiful.

Reply from Plum Diamonds
I had a fantastic experience with Plum Diamonds. Renée was knowledgeable, patient, and very helpful throughout the entire process. She answered all my questions, provided clear information and videos, and made everything easy and stress-free. The ring is absolutely beautiful and exactly what I hoped for. I would definitely recommend Plum Diamonds.

Reply from Plum Diamonds
Costumer service was phenomenal, and was willing to work with me. My email does not load while at work and they were willing to transition to text to help accommodate me. It seems like a small thing but I had a very tight deadline and being able to receive text updates I can see was great.

Reply from Plum Diamonds
The most gorgeous ring I’ve ever seen in my life! I wouldn’t trade this experience for the world. I will sing praises from the rooftop forever!

Reply from Plum Diamonds
Excellent customer service, quick communication, and the ring looked great!

Reply from Plum Diamonds
I have yet to purchase a ring from Plum Diamonds, but I look forward to once I narrow it down to what I want. I am upgrading and can’t decide on just one! I have purchased 2 custom ring kits and have been super impressed with the communication.

Reply from Plum Diamonds
Let me start off with that I would 10/10 buy from Plum again. I absolutely love the ring, and my now fiancé, loves the ring as well! We did the pre kit before and it was the best thing to do. That way when it came time to ask, I wasn’t trying to put on a ring that didn’t fit nor did she have to wait for a resize to show off the bling.
ONLY reason for a loss of star was the price of the band compared to the price of the lab diamond. We got a 1.5c in a top clarity and the band was the same price. It wasn’t anything fancy either. Take that as you’d like, I don’t know much about the cost of metals though lol.

Reply from Plum Diamonds
Excellent customer service. Very responsive and received my order on time with a personal card and well packaged.

Reply from Plum Diamonds
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