It's an emergency service. The fees are extortionate. But engineer arrived within 30-60 min, was done with work within an hour. Not happy with spending that much money but happy with the results, sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Plumbing Immediately, we’re more than just a plumbing company. We’re your trusted partners, dedicated to transforming plumbing nightmares into stress-free solutions. Our team of skilled technicians is committed to providing top-notch service that exceeds expectations. What Our Customers Say: “These guys are true plumbing heroes! They arrived promptly, diagnosed the issue quickly, and fixed it efficiently. I couldn’t be happier with their service.” “I was so relieved when Plumbing Immediately came to the rescue. They were professional, courteous, and knowledgeable. I highly recommend them to anyone in need of plumbing services.” Why Choose Plumbing Immediately? Swift and Reliable Service: We respond promptly to emergencies and complete tasks efficiently. Expertise You Can Trust: With years of experience, we’ve honed our skills to tackle any plumbing challenge. Unwavering Commitment: We go the extra mile to ensure your complete satisfaction. Ready to Experience the Premium Treatment? Contact Plumbing Immediately today to schedule an appointment or to discuss your plumbing needs. Let us show you why we’re the heroes of your home.
London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I rang out for an emergency which they attended to. The quote ended up being twice the quoted amount. i paid immediately, and they are supposed to leave a gas safety cert. I received a photo of the said certificate rather than the original. I have rang 4 times and asked for a manager, I am still waiting to receive a call back. Quick to take your money but not quick to provide the service you asked for.
I called after finding a water leak. Man on the phone told me an hour and a half wait, and the engineer would let me know their time of arrival and that they were on their way. I received no such, text, call or email. I then called to cancel 40 mins after original call and they tried to charge me a cancellation fee. Operator on the phone got aggressive and threatened me with the police if I did not pay the fee.
Overall a positive experience helped by the knowledge and professional attitude of Gareth. Pricing could be more affordable and simpler.
Engineer came out really quickly unblocked my Sink and gave me advice on how to keep it unblocked in the future highly recommended thanks Ricky

Reply from Plumbing Immediately

Reply from Plumbing Immediately
Fantastic and efficient service! Max came out for an emergency leak and waste pipe issue, and I couldn't be happier with the result. He was extremely knowledgeable, took the time to explain everything in terms I actually understood, and fixed the issue in a timely manner. Highly recommended for when you need something sorted quickly and professionally.

Reply from Plumbing Immediately
Scam company that doesn’t commit to original price of the job
Efficient & excellent service! Dan fixed the boiler in prompt timing and even explained his process along the way. Definitely would recommend to friends & colleagues!

Reply from Plumbing Immediately
I called Plumbing Immediately for an emergency bath tap replacement on a Sunday evening. The engineer arrived quickly, but no price was discussed or agreed before he started work. The company later claimed they sent rates to an incorrect email address. I only became aware of the charges (£199 per hour + £46 admin fee + VAT) after the engineer had already begun.
I had to physically help the engineer several times because he could not loosen a component. I also suggested a solution to proceed. The final invoice was £616.44.
After days of email disputes, the company reduced the invoice only to £560.40 (removing the admin fee and charging 2 hours instead of 3). They refused my reasonable offer of £150–£200.
I did not agree to any price before the work started. Other consumers should be aware that full pricing is not provided upfront, and you may receive a very high bill for a job that still needed a follow-up visit.
I have reported this matter to Trading Standards.
I made the biggest mistake of calling them. They gave me a price on the phone and when they came and did the job they charged me 3 times more than the original price. They are stingy. Be very careful when using such services.
Excellent service from start to finish. The plumber arrived quickly, diagnosed the boiler issue right away, and had everything resolved the very same day.

Reply from Plumbing Immediately
Came very quickly and found a solution on the same day for my boiler, very good plumber and service.

Reply from Plumbing Immediately
Super fast and reliable, I recommend Andrew as he was friendly and fast!

Reply from Plumbing Immediately
Fantastic job by Frankie last night, Turned up at 10pm and was determined to get the job done and didn’t leave till 3 hours later when it was done
Very good guy, hard worker would 100% recommend for any impossible jobs!

Reply from Plumbing Immediately
The plumber came on time as they said, it was affordable and i received good advice to keep my heating system clean.

Reply from Plumbing Immediately
I Call engineer to my property check the Boiler keep cutting off engineer came with a little test pin not even he had a proper monitor to check the system he didn’t even open the boiler main cover try to reset which I tried few time and failed at the end he said I can’t diagnose the fault and ask me to phone the boiler company they can fix it and ask me to pay £82.80 call out charge for nothing which I paid this company is totally ripped off looks like Scammers my advice don’t call them they got unqualified engineers
Andrew provided an outstanding service when helping to unblock a culvert for a live stream in my garden. From the start, he was incredibly helpful, taking the time to properly assess the situation and explain what needed to be done.
What really stood out was how far he went to find the right solution. It wasn’t a straightforward job, but Andrew showed real determination and problem-solving ability to get everything flowing properly again. His expert knowledge was clear throughout, and he handled the whole process with complete professionalism.
On top of that, he was genuinely kind and approachable, which made the experience even better. I wouldn’t hesitate to recommend Andrew to anyone needing a reliable and skilled plumbing engineer.

Reply from Plumbing Immediately
Great service, the engineer was friendly and very skilled. We agreed a fixed price on a 2nd visit as it the toilet was too broken and he efficiently had it fixed! Would definitely come back to them

Reply from Plumbing Immediately
I loose money with no diagnostics but instead did what alresy I found out and charging me for callout and diagnostics £170. To actally do the diagnostic check of which component fail the subcontract plumber says he has to charge £200 per hour. So stay away
Luka was very helpful and professional.

Reply from Plumbing Immediately
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.