Plumbing Doctors Reviews 

135
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's expertise and helpful communication. Many appreciate the punctuality and tidiness of the engineers, who often go above and beyond to ensure the job is done right. They are known for quickly diagnosing and fixing issues, providing peace of mind and excellent results. Reviewers frequently mention the staff's commitment to quality work, explaining processes clearly and leaving spaces clean. This dedication ensures a smooth and satisfactory experience, making them a highly recommended choice for plumbing and heating needs.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used them and both times I could not fault the service for a reasonable cost. Following a shower leak, Curtis identified the seal as the probable cause and resealed eve... See more

Rated 5 out of 5 stars

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job... See more

Rated 5 out of 5 stars

We recently had Waseem and Curtis install a new boiler at my parents’ house, and the service was excellent from start to finish. They were kind, calm, and professional throughout the job. They... See more

Rated 5 out of 5 stars

Had Waseem and Curtis replace a bath tub for me as my old one had cracked, sent Waseem the photos on WhatsApp and he was able to provide me with a quote. I was happy with the quote and proceeded to bo... See more


Company details

  1. Plumber

Written by the company

We are Plumbing & Heating Specialists. Established in Coventry since 2014. Voted Top 3 Plumbers In Coventry. We take on a range of jobs from dripping taps to full central heating installations. We have over 3000 subscribers to our YouTube channel where we showcase our work and help the general public.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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No recent history of asking for reviews

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4.8

All reviews

(135)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I woke up at 3 am to my unit flooding

I woke up at 3 am to my unit flooding , had no idea how to stop it , called Steve from the plumbing Doctors at 3.10 am on Sunday morning .
Steve saved my unit over the phone walked me through how to temporarily stop the water flow .. the carpet has been flooded but it would have been so much worse if not for the quick , swift action that Steve walked me through . What a top bloke I highly recommend Steve . Thank you plumbing doctor .. very very grateful

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! We asked for quotes for a few non urgent jobs that we had been leaving. Curtis came out within 48 hours of enquiring, anrrived exactly on time, and was so thorough and clear in his quote for the work. The work was booked and completed within two working days. I can’t fault the company for their communication, and Curtis was wonderful a polite and professional at all times. I will be using Plumbing Doctors for all my future plumbing needs!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We had a leak coming from the loft. The lad took photos to show what had happend and explained what he was going to do to fix it. Very clear and transparent which was appreciated. Will 100% be using them in the future.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Works undertaken: Boiler install and miscellaneous works

Works undertaken: New Combi Boiler installation including disposal of existing system; gas fire service; plumbing check and replacement drainage and remedial works.

So the time came for a new boiler system; having used Plumbing Doctors previously for other minor works I contacted them again as I knew they would be able to help.

Plumbing Doctors gave me all the options available with transparency throughout.

I was able to consult and amend the works to my requirements.

Both Wasim and Curtis clearly take pride in their work and it showed in their professionalism and approach to the install.

They really are very knowledgeable and solution orientated.

They have some great YouTube vids that also explain some of the processes.

If you want to be reassured about the quality of work, professionalism and peace of mind- I strongly recommend Plumbing Doctors.

A very grateful customer.

M Ahmed

29 February 2024
Unprompted review
Rated 5 out of 5 stars

My kitchen tap came off in my hand…

My kitchen tap came off in my hand leaving me unable to switch off the hot running water. I had to switch the water off at the mains. I called The Plumbing Doctors and they fitted me in that day. Curtis came and fitted a new tap. He was efficient, polite and pleasant. He left my kitchen clean and tidy with a sparkling new tap AND it didn’t cost a fortune. I will definitely use the Plumbing Doctor again.
Thank you.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Came to fix up my boiler exhaust

Came to fix up my boiler exhaust as it was built decades ago and threw out near my office window. Worked effectively and even knocked down price after finding a cheaper way to do the job for me.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with Waseem's service

Very happy with Waseem's service - he was able to fit us in within a few days over the busy Christmas period, to mend and service our leaking boiler. He explained the fault and the repair clearly. I'll definitely use the company again in future.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Curtis was brilliant

Curtis was brilliant. Called to check arrival time, was extremely professional and completed the job to a high standard. Would highly recommend.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Toilet not flushing - Solved

Had a problem with a toilet not flushing. Curtis from Plumbing & Heating Doctors proved to be a very pleasant young man. Polite and efficient and did an excellent job. Going the extra mile when things proved to be more difficult than first thought, but not leaving to all was satisfactorily completed. Excellent worker with a good attitude.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Great job

Curtis did a great job for me replacing old pipework under the kitchen sink. Communication was excellent at all times. Thank you for a great job.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Communication from the very start was fantastic, with Waseem ensuring he could schedule me in around school runs. The text message 5 minutes before to say he was on his way was great too!
Having just moved into a new house, I didn't even know how to use the boiler but also knew it needed servicing. Waseem came round and explained in much needed simple terms how to use the boiler, explaining the current thermostat had broken, explained the cost and if I would like him to fix the issue today, which I did.
Overall Waseem was cost efficient, friendly, works clean and tidy and extremely knowledgeable. I will definitely be using Waseem for other work in the future.

6 October 2023
Unprompted review
Rated 4 out of 5 stars

Quality Service

I received good customer service when I called to book an appointment for an annual boiler service. Waseem was professional and polite throughout his visit. He provided excellent service and support, particularly when asked questions about the job.
I will definitely recommend Heating and Plumbing Doctors.
Dennis - Coventry

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Professional and dependable…

Professional and dependable service.Waseem and his team show up when they say they will and always willing to assist even at short notice.Friendly,efficient and knowledgeable staff.I highly recommend this team!

3 October 2023
Unprompted review

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