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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, creating a safe and supportive environment. Many people highlight the platform's user-friendliness, making it easy to find a suitable therapist, schedule sessions, and navigate the overall experience. The service is frequently described as effective, with consumers appreciating the personalized approach and the positive impact on their well-being. Reviewers are particularly impressed with the convenience of online access to psychological support and the detailed information provided about therapists, including video introductions and qualifications. The customer service is also noted for its exceptional support and responsiveness.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the therapists for being kind,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the platform... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience and effectiveness.... See more

Website

Reviewers highlight positive aspects of the website, expressing satisfaction with its intuitive and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the exceptional support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had three sessions so far and I can honestly say this has been such a positive experience. My therapist is amazing kind, understanding, and very easy to talk to. Each session feels safe and prod... See more

Company replied

Rated 5 out of 5 stars

I’ve had only three sessions so far, and even in such a short time I’ve felt a huge sense of relief and emotional clarity. During each session, I feel completely safe and supported, which makes it eas... See more

Company replied

Rated 5 out of 5 stars

This is my first time doing therapy and from the beginning, my therapist understood everything I went through and not one second though of judging me. For me was so hard starting this process, but w... See more

Company replied

Rated 5 out of 5 stars

It's a first time I tried a platform for therapy, and I'm really happy with it! First of all, it's very easy to find a therapist and see his/her qualifications and watch video presentation. The best p... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service
  3. Psychoanalyst
  4. Psychologist
  5. Psychotherapist

Written by the company

pleso therapy is a mental health platform that matches a customer with the best suited therapist. We use a self-developed matching algorithm to ensure the best results, and our video-interviews and other features will make your experience comfortable and pleasant


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I have great experience with my best and professional therapist Olga Kyian. Its easy and modern to use pleso.therapy.
thank you for my good mood.

23 September 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Great platform

At some point in my life I realized I need to have mental support. Pleso was the platform I chose. It is easy to navigate and offers a wide range of specialists. I’ve been in touch with Svitlana for 2 month now and I feel that she is helping me to navigate my mental health situation and I have noticed great improvements in my life now. I am very thankful for that and happy.

24 September 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I’ve had a great experience using the…

I’ve had a great experience using the platform. It’s user-friendly and feels secure. I easily found my therapist and have been able to continue my therapy without any issues. Overall, I’m very satisfied.

21 September 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

My experience

As I can see from my experience, therapy can improve the life of a person. It is very important to find a good therapist who can help you with it and it’s amazing that on Pleso you can find a good therapist who can assist you in this journey. Highly recommend!

25 September 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Do not hesitate, use Pleso now!

I was really unsure—should I go to therapy or not? The hardest part was finding the right therapist. There are many platforms out there, but Pleso Therapy stood out to me as the most trustworthy, offering access to great specialists. Their filtering functionality, which helps match you with the right therapist, worked perfectly. I found my therapist within five minutes, and it turned out to be the ideal fit!

Pleso Therapy doesn't just provide a list of highly experienced therapists; it genuinely cares about its clients. With self-help guides, extra materials, newsletters, and even discounts and bonuses, the whole experience has been incredibly supportive and pleasant.

24 September 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Awesome clinic! Choose Tetiana Rodzinka!

If you are struggling with selecting a therapist in the clinic - choose Tetiana Rodzinska! She is a very knowledgeable nice girl who understands your generation, so she can help much better than any other PhD professors!

After I started therapy with pleso, why life started finally developing!
I have finally inquired the cause of my University failure - that was ADHD and Autistim, which I never knew having till 18!
Although it is formidable to detect in adulthood, I got a thorough research with my therapist, and with a report she made, I got a diagnosis with a psychiatrist (from different platform)!

I am extremely satisfied with the sessions I have every week. It is awesome! Thanks a bunch!!!

24 September 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I am very glad that my friend…

I am very glad that my friend recommended this platform to me. I have found my therapist and went through a few sessions. The experience has been pleasant so far and I will definitely continue working on my request.

23 September 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I found my therapist with my first…

I found my therapist with my first test. We matched together instantly and working already more than half a year. I am very pleased with service and can recommend it.

23 September 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Life-changing experiences

The platform is easy to navigate, and my personal experience has dramatically transformed my day-to-day life. Pop-Şpan Nicoleta-Senni has an energy that's hard to match and takes into account every detail provided. One of our meetings left me feeling calmer than ever before, ready to live life, even though we had just processed a traumatic event. As I told her, "I've never felt this good before in my adulthood."

2 September 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Vă mulțumim mult pentru feedback-ul dumneavoastră! 💙

Rated 5 out of 5 stars

Anatolii

The good platform allows fast finding of a good mental specialist that helps to live and solve critical mental moments in life.

26 July 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

A good platform to find a psychologist

I don't know how correctly the platform helps to choose the right psychologist, because I chose my psychologist on the recommendation of friends, but Pleso is quite a convenient tool to interact with the chosen psychologist, to make payments, to follow the sessions and in general there you can learn a lot about your psychologist before deciding to work with him, which is very valuable for me. And there is a feeling that if something goes wrong, there is someone to turn to and solve any disagreements, and also there is a large selection of specialists, probably for almost every taste and need.

21 July 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Start your therapy here!

Starting a therapy is tough decision. Considering how stigmatized is caring for mental health, usually people need significant stimulation (should be like that!)
Website is very supportive in the choice of your therapist through short questionnaire and video introductions of most relevant specialist.
Prices are very friendly yet service is very high.

If you are still in doubts, don’t be! Just start your therapy here!

7 March 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Great experience!

Great experience!
Platform helped me to find my therapist and I feel so much better now! I am struggling with anxiety and therapist, provided by pleso helped me a lot!

4 March 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

A great platform which makes our lives…

A great platform which makes our lives better. Thanks to the test there was a real match with my therapist. It is a long way and finally there is a person who helps and leads me by the hand.

4 March 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

i feel much better now!

it was hard for me to find the right therapist until i tried Pleso, and the therapist i found there is better then i could ever dream about!! the therapy process is very interesting, and i feel much better now. would absolutely recommend!!

29 February 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Great experience with the platform

I’ve had such a great experience with a platform - both with therapists and customer support. Everything is highly individualised to one’s needs, very professional, realisable and affordable. If I could I would give it 10 stars 💙

29 February 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Recommend to my friends

It was really easy to find and to choose my therapist. I really liked our sessions. What I like the most is that you can just choose the time that works best for you online on the website, without the need to contact the therapist. Lovely service

1 August 2023
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Love the platform!

Just had my first session with one of the therapist from Pleso. Totally loved how easy it for the user to find a therapist. My first session was amazing, totally loved it and hope to continue working with the therapist.

7 February 2024
Unprompted review
pleso therapy logo

Reply from pleso therapy

Thank you so much for your feedback! 💙

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