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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, creating a safe and supportive environment. Many people highlight the platform's user-friendliness, making it easy to find a suitable therapist, schedule sessions, and navigate the overall experience. The service is frequently described as effective, with consumers appreciating the personalized approach and the positive impact on their well-being. Reviewers are particularly impressed with the convenience of online access to psychological support and the detailed information provided about therapists, including video introductions and qualifications. The customer service is also noted for its exceptional support and responsiveness.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the therapists for being kind,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the platform... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience and effectiveness.... See more

Website

Reviewers highlight positive aspects of the website, expressing satisfaction with its intuitive and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the exceptional support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had three sessions so far and I can honestly say this has been such a positive experience. My therapist is amazing kind, understanding, and very easy to talk to. Each session feels safe and prod... See more

Company replied

Rated 5 out of 5 stars

I’ve had only three sessions so far, and even in such a short time I’ve felt a huge sense of relief and emotional clarity. During each session, I feel completely safe and supported, which makes it eas... See more

Company replied

Rated 5 out of 5 stars

This is my first time doing therapy and from the beginning, my therapist understood everything I went through and not one second though of judging me. For me was so hard starting this process, but w... See more

Company replied

Rated 5 out of 5 stars

It's a first time I tried a platform for therapy, and I'm really happy with it! First of all, it's very easy to find a therapist and see his/her qualifications and watch video presentation. The best p... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service
  3. Psychoanalyst
  4. Psychologist
  5. Psychotherapist

Written by the company

pleso therapy is a mental health platform that matches a customer with the best suited therapist. We use a self-developed matching algorithm to ensure the best results, and our video-interviews and other features will make your experience comfortable and pleasant


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I have had only 3 sessions on the…

I have had only 3 sessions on the platform and I guess I can share some experience. First of all the platform is well-looking, and it gives a test to identify your therapy purpose. It's comprehensive and detailed enough, feels like it's trying to identify your specific situation, not just a test to be a test. Then the platform offers you therapists who works with your issues. You can see pretty much detailed info about education, experience and field of expertise, which is cool. Also it provides video introduction of the specialist, so you can hear his/her voice and get to know your therapist little bit more then just read a description.
As for sessions, they last for an hour and who speaks the most is you. But that's the key in therapy I guess. I felt good in my first session and honestly I chose the first spesialist offer, and never regret it.
The price is a bit high, but that's how it should be, because I'm sure in what I pay for. Therapist who I work with is really helping me and I feel relief after each our session. They are not magicians, but they help me find my way through my problems.

17 April 2025
Unprompted review
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Thank you so much for your feedback! 💙

Rated 4 out of 5 stars

Managed to find a therapist and it’s…

Managed to find a therapist and it’s going quite well. The only problem is that calls on the platform don’t work, for some reason. Can’t hear or see the therapist and the therapist can’t hear or see me. Otherwise, interface is quite intuitive and comfortable. Didn’t experience and hold backs. One more thing is that the platform shows price in my local currency, but charges in euros and the price fluctuates depending upon current exchange rates.

13 April 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I had a session with a psychotherapist

I had a session with a psychotherapist, and I want to share my impressions. At first, I was a bit nervous since this was a new experience for me. However, the specialist created a comfortable and trusting atmosphere, which helped me relax and speak openly about my concerns.

During the session, we discussed my main issues and the situations that worry me. The therapist listened attentively, asked clarifying questions, and helped me gain new perspectives on my problems. What I liked the most was that instead of giving me ready-made solutions, they guided me to understand the direction I should take on my own.

The session left a positive impression. I felt relief and motivation to work on myself. I plan to continue therapy because I can already see its benefits for my emotional well-being. I highly recommend reaching out to specialists if you feel the need for support.

27 February 2025
Unprompted review
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Rated 5 out of 5 stars

I really enjoy using Pleso Therapy

I really enjoy using Pleso Therapy. I found my therapist through the Pleso test, and it was a great match! The platform makes it easy to book appointments and reschedule when needed. Overall, it’s a seamless and convenient experience that has been very helpful for me.

16 February 2025
Unprompted review
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Rated 5 out of 5 stars

Easiest way to start therapy

Therapy from the comfort of your own home, affordable pricing and good selection of therapists 🙂 Ive been using this platform for quite some time (for more than two years, though not consistently) and recommend it to all my friends.

2 February 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Personalized and Professional Support

Pleso Therapy is a helpful platform that supports me in managing my anxiety and improving my relationship with my partner. What stands out most is the initial test I take, which helps me find the therapist who fits my specific needs. This approach makes the process more efficient, saving me time and ensuring that I’m matched with someone who aligns with my requirements from the start.
My therapist, Laura-Georgiana, is a professional who understands my needs and offers consistent support in my healing and growth. I feel like she is truly dedicated to my journey, and her approach resonates with me. I notice progress in how I handle daily challenges, and I feel supported throughout the process.
I recommend Pleso platform to anyone seeking personalized support and I feel lucky to have found this service, my experience has been incredibly positive.

6 February 2025
Unprompted review
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Rated 5 out of 5 stars

I am very glad that my friend…

I am very glad that my friend recommended this platform to me. I have found my therapist and went through a few sessions. The experience has been pleasant so far and I will definitely continue working on my request.

11 January 2025
Unprompted review
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Reply from pleso therapy

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Rated 5 out of 5 stars

Every moment before my therapy began

Every moment before my therapy began - I was skeptical about psychology. Thought that I needed it but not at the moment, maybe in the future at some point.
But while my mental health was getting worse - I've made the decision to take a step towards psychological help.
Pleso - is a place where you can find your well-being with the help of true professionals.
I can only highly recommend this platform in your way to calmness and truth to yourself inside.

25 January 2025
Unprompted review
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Reply from pleso therapy

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Rated 5 out of 5 stars

Great!

So far it is going great! The only thing I’m sad about is that it took me a while to start. Should have done it a waaay earlier. Great platform! My therapist is a great professional! After the first session has got a package with many lessons and a pleasant discount. Test was extremely helpful to understand my pain points to work on!

4 January 2025
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Great experience

I was looking for a therapist for quite some time and after a few tries was giving up. I've decided to give pleso a chance because of the fact, that the prices don't vary between therapists (so I could choose a person not thinking of my budget). The platform is great, I did the test and got recommended my therapist. I've had 3 sessions so far and I already feel the positive impact of the therapy. Anna is a really empathetic person and a great professional. I'm glad I finally gathered the courage to try therapy again.
However, talking about the platform, I see 2 disadvantages: first is no option to get in touch with your therapist without the help team, which is not always comfortable, because of the sensitivity of the subjects discussed with psychologists (it would be nice to have a chat on the platform in order to keep the privacy). The other thing is the quality of the connection when using the video call provided by the platform, which is more often than not is very low.

15 January 2025
Unprompted review
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Reply from pleso therapy

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Rated 5 out of 5 stars

Amazing platform - highly recommend

Amazing platform, where I found great psychologist. Every session makes me feel better and understanding of my emotions become more deep
Pleso is client oriented platform, with many bonuses and benefits for each client personally.
Easy to understand how to book session, how to join a call. Reminders also cool thing. Because, sometimes you can forget about your session - on purpose or by accident.
Highly recommend use Pleso platform, if you want to get first quality experience!

25 December 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

This is exactly what I’ve been looking for for so long!

It might seem like there are plenty of specialists around, but finding the one that suits you isn’t that easy. Plus, therapy can be quite expensive.
But thanks to the Pleso platform, I finally found what I’ve been searching for! Now my life is getting better, filled with more bright colors and fewer depressive thoughts.
And the price is surprisingly affordable for such a valuable service. Thank you, Pleso!

7 December 2024
Unprompted review
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Rated 5 out of 5 stars

Have you ever experienced an addiction to psychotherapy?

I think I am experiencing it now. I spent my whole life overthinking. 'What is wrong with me?' - this is the question that didn't leave my head neither when I was awake nor when I was asleep. I've been so miserable all this time, but at the same time I was so afraid of trying psychotherapy. I heard different people saying that psychotherapy makes people sick, that it ineffective, that it is very difficult to find a good therapist etc. When I finally decided to try I immediately faced with a huge amount of specialists in this area and couldn't find anyone whom I liked. In addition, after a certain scandal in my country, I was afraid of running into a scammer. Luckily, I found Pleso. Quick but detailed test helped me to find three psychotherapists who were working with the issues that worried me. I chose the one, sessions with whom I enjoy now. I get answers to my questions and stopped overthinking as much as I used to. Step by step I start feeling myself free from the problems which weight I've been feeling on my shoulders since high school. I am very grateful to the people who created this platform and created a team of real specialists. The site is easy to use, prices are affordable and answers to all of your questions you can find in the FAQ. Or you can always write to support. And if you need to contact your therapist the communication on this platform is very convenient for both of you too.

17 October 2024
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Rated 5 out of 5 stars

I appreciate the ability to delve…

I appreciate the ability to delve deeply into one’s thoughts and work with them effectively. A doctor can assist in unlocking new avenues for self-discovery and gaining a comprehensive understanding of oneself.

5 November 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Great platform

A very good platform that helped me to find a person who supported me in my needs. Finding specialist is easy and all further steps such as connection to the specialist, video call.
My highest recommendations.

27 October 2024
Unprompted review
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Rated 5 out of 5 stars

Thank you for your high qualifications…

Thank you for your high qualifications and the support provided! My visit to the psychotherapist was extremely beneficial. The specialist listened to me attentively and created an atmosphere of trust and openness, allowing me to share my thoughts and feelings. I felt significant progress in understanding my emotions and received valuable advice for improving my mental and emotional state. I recommend this professional to anyone seeking support!

22 October 2024
Unprompted review
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Reply from pleso therapy

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Rated 5 out of 5 stars

Very helpful and user-friendly

Before finding Pleso I tried to find a therapist online but failed, only on this platform I finally could find help that I needed. There are several options to find a suitable therapist. For example, you can search with filters, I personally love the option to choose the method of therapy that you prefer. Or you can take a quick quiz and the algorithm will choose 3 therapists based on your answers.
The best thing also is the price, it's the same on the whole platform, and there are discounts for subscription (when you buy several sessions).
Overall for me Pleso is very convenient and trust worthy

10 September 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

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