Plaza Japan Reviews 7,420

Paid for two items only got one with a store credit at best. Money refund only available in yen...

At first my order failed to be delivered, but that was due to problems with my country's customs. I'm thankful to Plaza Japan for reposting it, and thankfully it worked the second time.

Excellent service, Thank you very much.

Spotted a new model at great discount, 6 days later arrived to the UK. Simple to use order service for an English speaker, amazing price, very good service.

Quick turnaround, but surprise COD at my door for Tariff doubled the price.

Awesome! Very accurate description, will order again!

Ordering from Ireland, took just under two weeks but the products quality is excellent and i couldnt be happier with my purchase!! It's cheep enough for what they are selling (in comparison to other websites that sell similar things) but you will have to pay customs charges so be aware of that! definitely worth though!

Amazing...i love the plaza japan site..all good packaging 5/5 delivery 5/5...to Malaysia only 2days...price very good for deal

First time shopping with Plaza Japan, was looking for a specific figure kit that everyone else was out of stock or ended up not getting stock of, Plaza Japan was the only company that showed inventory, so I took a chance and made the order, and it was smooth all the way from getting on the website through to it arriving at my door today in just 3 business days and with the lowest shipping rate with FedEx45 because the import tax is include in the shipping rate so 1 less hassle, to the USA I've seen out of Japan

I bought a complete re-ment set, and it came in impeccable shape, carefully wrapped in newspaper. 10/10 experience, would totally recommend!

Great price on Shimano bike parts. Authentic parts!

Good communication with seller, package arrived ahead of schedule, well-wrapped.

This was my first order with Plaza Japan. I had to order a bit more than I initially wanted due to the tariffs. Still, the prices are so good on most items that these the tariff costs were offset top a large degree by the low prices.

My order arrived in New York surprisingly quickly and it was all very well packaged.

Overall. a very good deal and also, I did have a few emails with Plaza Japan prior to buying... they were always polite and informative. I'll definitely be buying again from them as well as recommending them to other model railroaders.

John
Raildig | Ztrains

I just purchased a train model from plaza Japan which is a train model of Keisei 3100 sky access line 10th year anniversary set. The product is fine except the front car which is a defective product. It is obvious to see that the structure of the front car has a deforming part. I am unsure why this happened, but I can confirm that must be the problem on either producer or retailer selling second hand product(theory, not the fact). Although I know my problem might be difficult or impossible to solve for retailer, I hope retail should also focus on some after sell service such as warranty, refund, complaint. I also hope that retailer is able to contact the manufacturer about the issue of the model.

Fast shipping, I received my correct order, very professional. Also good prices. I would buy from here again. My purchase was hexa gear, last year I think.

The original delivery was lost in the postal company, and they return my money. The company is very serius. I will continue buy, good prices.

Items arrived fast and exactly as described in the listings! Highly recommended!!

The package arrive very quickly after it was shipped and it's exactly what I ordered. My only complaint is that it took about a month and a half for the order to get processed and shipped. Overall, I still think it's worth it!

ordered my "Pokemon Center Original How Many Woopers Will Fit? Clodsire Callenge" since April 13 2026, and it came April 22 2026. The price are so reasonable compared to other sites. Customer service is so convenient when I want to change my shipping option, and they emailed me in a few hours on what to do. Definitely would recommend it if you wanna buy something from Japan! :D