Thank you to the PlayFaire team! I initially felt frustration with PlayFaire however the communication and customer service I have experienced over the last week has completely changed my opini... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order, toys were delivered before estimated delivery time. They were packaged well and a card placed in box thanking us for our custom, lovely touch. Excellent service. Would recommend this... See more
I placed my first order with Playfaire yesterday. Not only was it by far the best price I could find for the item I wanted but I was very pleasantly surprised when it arrived this morning - so quick!... See more
The pumpkin carriage toy was excellent quality with metal wheels and sturdy fabric for the pumpkin part. Both 15mo and 3yo happy and playing with it. The parcel arrived on time for New Year’s Eve, w... See more
Company replied
Company details
Written by the company
Discover the joy of responsible play on our online toy store. We offer eco-friendly, sustainable toys curated from superior brands, demonstrating our commitment to quality, fun and the environment.
Contact info
3A Adwalton Business Park, BD11 1DR, Drighlington, West Yorkshire, United Kingdom, United Kingdom
- 0113 481 0183
- hello@playfaire.co.uk
- playfaire.co.uk
4.5
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product delivered very…
Excellent product delivered very swiftly. Very happy with the service provided by Playfaire.
28 May 2024
Ordered a Little Dutch activity table…
Ordered a Little Dutch activity table for my granddaughter. Best price on the internet and free delivery over £50 spend so double win ! Arrived the day after I ordered it. Would definitely recommend this company xxx
25 May 2024
Unprompted review
Reply from PlayFaire
Thank you for choosing us for your granddaughter's Little Dutch activity table! We're delighted to hear that you found the best price online and that our free delivery over £50 offer made it even better. It's fantastic to know that your order arrived promptly, just a day after placing it. We truly appreciate your recommendation and are thrilled that you had a positive experience with us. We hope to see you again soon!
Amazing value for money
Amazing value for money. I bought three Steiff nursery items for my son's newborn baby. I couldn't find the same items cheaper anywhere else.Express delivery!! Came the very next day. Brilliant! Would definitely buy again.
23 May 2024
Unprompted review
Reply from PlayFaire
Thank you for your kind words! We're thrilled to hear that you found our Steiff nursery items to be amazing value for money. Providing express delivery and ensuring your items arrived promptly is a priority for us, so we're delighted to hear that they reached you the very next day. We're glad you had a brilliant experience with us. We hope to see you again soon!
Great value
Great value quality products. Prompt despatch and delivery.
Highly recommend 😀
.
25 May 2024
Unprompted review
Reply from PlayFaire
Thank you for your feedback! We're delighted to hear that you found our products to be of great value and quality. Ensuring prompt dispatch and delivery is important to us, and we're glad to hear that you had a positive experience with it. Your recommendation means a lot to us! We hope to see you soon.
Buyingvthe present for our grandson was…
Buying the present for our grandson was effortless , his birthday celebration is on the 7th of June , can’t wait to see the look on his face when he gets it
23 May 2024
Unprompted review
Reply from PlayFaire
That sounds wonderful! We're thrilled to hear that buying the present for your grandson was effortless. It's always exciting to anticipate the joy on a loved one's face when they receive a special gift. We hope his birthday celebration on the 7th of June is filled with happiness and unforgettable moments!
Great choice of products
Great choice of products. Quick delivery and good communication. Loved the little doctors set, very good quality!
22 May 2024
Unprompted review
Reply from PlayFaire
Thank you so much for your kind words! We're thrilled to hear that you're happy with your order and that the little doctors set met your expectations. We take pride in providing quality products and excellent service, and we're delighted that you had a positive experience with us. We hope to see you again soon. Enjoy your new items!
A gorgeous Steiff Bear… Mr Bearly
I was delighted with the Steiff Bear which is beautiful. I also ordered a wooden doctor’s set which is delightful.
The delivery was extraordinary, I received the items 12 hours after ordering to meet a special birthday for my granddaughter.
Many thanks
1 May 2024
Reply from PlayFaire
Thank you so much for your lovely feedback! We're thrilled to hear that you're delighted with Mr. Bearly and the wooden doctor's set. It's wonderful to know that your granddaughter's birthday surprise arrived just in time. We strive to provide exceptional service and quality products, and we're delighted that we could meet your expectations. We hope to see you again soon. Wishing your granddaughter a fantastic birthday filled with joy and fun!
Excellent products for very good…
Excellent products for very good prices! Speedy delivery will definitely be using again and highly recommend! 😀
7 May 2024
Unprompted review
Reply from PlayFaire
Thank you for your fantastic feedback! We're thrilled to hear that you're pleased with our products and found them to be of excellent value. Providing high-quality items at affordable prices is something we strive for, and we're delighted that you had a positive experience shopping with us. We're also glad to hear that you received your order quickly and that you're considering shopping with us again. We look forward to seeing you again soon.
Reply from PlayFaire
Thank you so much for your positive review! We're delighted to hear that your shopping experience was easy and that you're satisfied with the quality of our items. Ensuring a smooth ordering process, delivering high-quality products, and providing prompt delivery are our top priorities. We truly appreciate your support and hope to see you again in the future.
Great experience with an amazing company
Such an amazing company! Quick responses to emails and fast delivery and great items at good prices!
23 April 2024
Unprompted review
Reply from PlayFaire
Thank you for your glowing review! We're delighted to hear that you had such a positive experience with us. Providing prompt responses to emails, fast delivery, and offering great items at good prices are all top priorities for us. Your satisfaction means the world to us, and we look forward to seeing you again in the future!
This is my second purchase with…
This is my second purchase with Playfaire. Beautiful product. Well packaged and super quick delivery. 5*
17 April 2024
Unprompted review
Reply from PlayFaire
Thank you so much for your outstanding reviews, we sincerely appreciate your support and are thrilled that you are pleased with our products and service. We hope to see you soon. Kindest regards, The PlayFaire Team.
Speedy delivery
Speedy delivery! Thank you so much! My baby boy will love his car ramp toy
8 April 2024
Unprompted review
Reply from PlayFaire
Thank you for your wonderful feedback! We're thrilled to hear that you received your order quickly. We're sure your baby boy will have a blast with the car ramp toy from Playfaire! We hope to see you again soon.
Reply from PlayFaire
Thank you for your positive feedback! We're glad to hear that your order arrived well-packaged and within the expected time frame. We hope to see you again in the future.
Very efficient company would recommend…
Very efficient company would recommend and use again
3 April 2024
Unprompted review
Reply from PlayFaire
Thank you for your recommendation! We're delighted to hear that you found PlayFaire efficient. We appreciate your trust in us and look forward to seeing you again in the future!
Item arrived within a day of posting
Item arrived within a day of posting, excellent service. Thank you will use you again in the future.
3 April 2024
Unprompted review
Reply from PlayFaire
Thank you for your kind words! We're thrilled to hear that you received your item so quickly and that you're pleased with our service. We look forward to seeing you again in the future!
Great Company
I hadn’t heard of this company before so was a little reluctant to order, however they had the item I was looking for at the cheapest price. The item arrived sooner than I expected and I was fully updated throughout the delivery process. Excellent customer service at great prices, will definitely order from here again.
25 March 2024
Unprompted review
Reply from PlayFaire
Thank you for your feedback! We're thrilled you found what you needed at the best price. We're glad your item arrived promptly, and we'll be happy to see you again in the future!
First time user
First time user, all went very smoothly and swiftly. Loved my product just as described and pictured.
Would use again.
26 March 2024
Unprompted review
Reply from PlayFaire
Thank you for your positive feedback! We're glad everything went smoothly and that you loved your product. We'd be delighted to see you again in the future!
Very happy 🥳
23 March 2024
Unprompted review
Reply from PlayFaire
Thank you for your 5 star review Veronica. Here at PlayFaire we pride ourselves on customer satisfaction and deeply appreciate your feed back, we hope to see you again soon.
Easy to order .Swift delivery
Easy to order .Swift delivery. Ordered a Steiff bear and comforter ,both were a very good price and , of course ,beautifully made as you would expect . Will certainly order from this company again .
21 March 2024
Unprompted review
Reply from PlayFaire
Thank you for your wonderful review! We're thrilled to hear that ordering was easy and that you received your items swiftly. We're glad you found our products beautifully made. We look forward to seeing you again soon!
Excellent service
Excellent service
Best prices online
I bought a Steiff bear
Brilliant communication regarding order and delivery- they use DHL
Quick delivery
There is a telephone number which was answered promptly when I had a query
19 March 2024
Unprompted review
Reply from PlayFaire
Thank you for your kind words! We're thrilled to hear you had a fantastic experience with us. Providing excellent service, quick delivery, and prompt communication is our top priority. We're glad we could assist you promptly and efficiently. Enjoy your Steiff bear, and we hope to see you soon.
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