playbeatz Reviews 231

I am so gutted as I read the reviews on Playbeatz before I ordered on 20:05:2020
However I have since come to another conclusion Playbeatz have taken money from my account and as of today 12:07:2020 I have still not recieved my order
I have emailed on numerous occasions no reply, I have tried ringing no answer just a recorded message saying do not ring
Two very disappointed teenagers!!
I would definitely steer clear of this company.

I placed an order 5/19.Should have known something when the $10 off coupon didn't work. I immediately emailed for a refund of course with no response. I called, only to get a satisfaction survey asap!I emailed again with no response. I called my bank 6/19 to dispute since I got no answer.The rep stated they've gotten several disputes for them, and have them noted as scammers.6/30, got an email stating the order went out 6/23.Tracking link doesn't work, but I dont expect to get them at this point.Stay away!!!

Would rather use a string and 2 tin cans
As having to wait 3 months, on a brighter note they do sound awesome, ordered in April arrived July 11th

Don’t waste your money. Paid for them and the shipping and should receive date past two weeks ago. Another scam and PayPal will not help.

I ordered my play beatz but they never arrived. I contacted the company and never got any response, the tracking number they provided wasn't valid so was useless, as far as I can see it's a con.

If I could I wouldn’t even give this company 1 star. It’s now the 11th of July and still no delivery of my playbeatz. I did receive an email from them with a false tracking number that doesn’t exist. In their email to me it said your playbeatz have been dispatched this was on the 7th of July please allow 24 hours for the tracking link to update, FALSE INFORMATION AGAIN.

I wish I saw reviews like this before I placed my order on 22/05/20. On 10/06/20 I got standard email stating delays and then I emailed them 29/06/20 asking why take so long when other international companies were coping better with the crisis? No answer. Now I have email 08/07/20 telling me my order has been shipped with a tracking number that does not work. I am planning to raise a complaint with Paypal if nothing shows up in another week. So annoyed!

I placed my order on May 10. They took my money the same day. It is now July 10 and I have not received my order. Their website is now down. Seemingly no way to communicate with Playbeatz. Sure appears to be a scam!

First of all I must stress there was a disclaimer when I ordered from this company that it could take up to 30 days for delivery. I ordered on the 26th May. I then received an email on the 10th june to say it would arrive within 14 days of receiving the email.
It's now the 10th July and no delivery.
I can understand the delay, the pandemic situation is not normal and delays are understandable. But the communication has been appalling.
Just please tell us what's going on or refund my money.

Ordered set in March 2020 took my $65 instantly here it is July 2020 and they have not shipped or refunded my $. No reply to 12 emails and when you call, you select option for any department it transfers you to the how was this call survey. Basically they will not email you and set phones to avoid you. Very disappointed be scammed.

Paid in mid-May 2020 but has yet to receive it. Customer service has not responded to my emails (2) for a refund or shipping info.

ordered them 9 weeks ago still haven't received them,got an email saying they were shipped 2 and a half weeks ago still nothing called said I should of received them yesterday not holding my breath what a scam

My wife order two sets of PlayBeatz on June 1 or 2. It is now July 9. Received an email saying they shipped on July 1. No tracking number or any other information. Emails to their customer service resulted only in a "canned" response about delays due to Covid-19. Sent another email to cancel the order. No response back. Now going to have the credit card company cancel/retrieve payment for non-delivery. PlayBeatz is terrible. Beginning to think this was a scam operation.

Ordered 23rd May and no order yet received! I’ve pinged a few emails to different addresses awaiting replies!! Tried phone number but couldn’t get through!! Will report to action fraud and trading standards if I don’t hear soon 😡. ITEMS TODAY RECEIVED AND SEEM TO WORK (although the shipping tracking link didn’t) - 18/07/2020.

DO NOT BUY from these people - worst service I’ve ever received from a company. I ordered 21st May - it’s July 9th and I’ve still not received my order. I’ve tried emailing several times and over the last few weeks and the only thing I’ve had back is a stock reply saying things are taking longer due to Covid. Total scam AVOID. Don’t be fooled by all the positive reviews on their website.

Very poor service, You happily took my money for 2 pairs I ordered on 28 April 4 weeks later NO tracking notice, week 5 tracking notice arrives. Buds have been sitting in either Hong Kong or Singapore since 6 June (as per tracking). COVID-19 will be done and dusted by the time I get the order I paid for.
Tried emailing bounces back.
Clearly not after repeat or referral business.
Wont do that again

Don't bother they take your money and you wait an eternity. When you go through PayPal to claim for none delivery they tell PayPal they have sent them. THEY ARE THIEVES DO NOT BUY FROM THEM. Shocking customer service blatantly lie to their customers. If I could give zero stars I would.

I ordered mine on May 3. I had some regrets a couple of weeks after ordering so I tried with no success to contact the company to cancel. I eventually just chalked it up as a $40 lesson learned. Honestly I had completely forgotten about them when they arrived today, July 7. Over 2 months later.

The good news after a short sample size, is that they actually sound pretty decent. Not as sharp as you would expect from more expensive buds, but the volume is nice, the bass is good, and the highs are good hopefully they stay that way. I'm eating 2 stars because the company is just that bad. The product quality redeems them a bit

I ordered on June 7 based on good reviews, I’ve called 3 times and have talked to 2 different people. I was told they were back ordered due to COVID and they were catching up. As of today, June 7th I still haven’t received mine. Hope they aren’t a company that takes advantage of people, especially during a time like our world is experiencing. We all need to support each other and not try to scam people.

I ordered these in early May, after waiting forever for a tracking number, sent an email for an ETA - no response. Submitted a case w/Paypal and finally got an email that order was being processed on June 20th! Ridiculous! Finally arrived today and I would send them back for a refund but it would probably take the entire 30 day return period just to get in touch with them. I will be posting this review EVERYWHERE as a warning to other potential buyers.