I order a set of XL bags for my volcano hybrid. The first bag I opened, the orange housing for the quick connector would not attach to any of my nozzles. The bag would just fall off each time. A rep f... See more
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Review summary
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What people talk about most
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I love my lobo. It is the best purchase I've ever made. Smooth and cool with the accessory kit and the preload cannisters are genius. Just pop another in and go. I love it and am absolutely so sat... See more
I am a repeat customer. I have always received solid products, a good price, nice extras, and fast shipping. Many companies can't seem to do that, but... with POTV you also get follow up guidance on y... See more
I love my new Lobo. Feels sturdy and well made. Most important to me is how I can vape at lower temperatures which allows me to really taste the terpenes in my herb. The only negative I’ve found so... See more
Company details
Information provided by various external sources
Planet of the Vapes has been selling online since 2008 with a focus on providing only quality vaporizers and grinders to our customers. We don’t sell every vaporizer on the market. We only sell the vaporizers that we believe in and use ourselves. Every vaporizer we sell is backed by the full manufacturer’s warranty.
Written by the company
Contact info
United States
- hello@planetofthevapes.com
- planetofthevapes.com
4.6
Excellent
24K reviews
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I love my new Lobo!
I love my new Lobo. Feels sturdy and well made. Most important to me is how I can vape at lower temperatures which allows me to really taste the terpenes in my herb.
The only negative I’ve found so far is that the dosing capsules are difficult to open for a person with arthritis.
26 April 2026
This is the third purchase I have made…
This is the third purchase I have made from POTV and very happy with the products.
26 April 2026
High quality low budget
High quality low budget. I love this vaporizer. Its the best experience I have ever had. Its my first time with a conduction instead of combustion and I love every second of it. I use it everyday and my throat doesn't get irritated. The battery last a lot. Its so easy with the dosing capsules its a no mess change from one session to the other. Great product!
26 April 2026
May use AI-assist with repliesRead more
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I had ordered pods for my vaporizer and…
I had ordered pods for my vaporizer and it didn't give size options and got pods that are too big and now I'm stuck with them for I opened them to find out they was wrong and get them returned or be able to find a vaporizer that they will fit
19 April 2026
Reply from Planet of the Vapes
Hi Kelly,
We hope you are doing well and we truly appreciate you taking the time to share this with us. I am Miguel from the POTV team and we are genuinely sorry to hear that this happened.
We completely understand how frustrating it must be to open a package and realize the sizing is not what you needed, especially when there was no clear option to select during checkout. That is far from the experience we want for anyone and we take full responsibility for making sure this gets sorted out for you properly.
We will be reaching out to you directly through a service ticket right away to make sure this is fully taken care of, Kelly. You will not be left stuck with something that does not work for you and we are committed to finding the right solution together.
Looking forward to connecting with you very soon!
Sincerely,
Miguel
Reliable
Good products, reasonable prices, sells refurbished items and reasonable shipping prices.
26 April 2026
Arrived in perfect condition
Arrived in perfect condition, tracking was shared as soon as it was shipped, and it even arrived early!
Product itself is exactly as described, and after having it for over a week my fiance has not used any other piece to smoke.
26 April 2026
POV offers excellence
POV offers excellent quality devices ans superior customer support. They are a respectable and trustworthy vendor in my opinion.
26 April 2026
This is my first vape.
This is my first vape. I'm really liking it. I can carry it in my pocket.
26 April 2026
POTV renews my faith in eCommerce
POTV renews my faith in eCommerce. I have purchased two different vape delivery systems from them, and both products exceeded my expectations for performance, quality & value. My QX2 desktop vape system is the Mercedes of vaporizers. And at a Toyota price. That’s the value of this outstanding product. When I had an issue with a piece of glass the team resolved it politely & promptly. There is still a place in commerce for quality, integrity, and value. Planet of the Vapes is one such place.
26 April 2026
Quick fulfillment of my order
Quick fulfillment of my order. This will be my third order from Planet of the Vapes, and those orders are always followed by an email assuring me of their desire that I am satisfied with my purchase . I have been completely satisfied but feel reassured they will stand by their products and provide excellent customer service.
25 April 2026
Great Online Shopping Experience
Thus far, I have purchased many items from POTV, including a LOBO, two glass pieces, several other accessories, and have been very satisfied with them all. Their customer service is excellent, and the instructional videos are extremely helpful. Additionally, all of my orders were delivered on or before the expected date of arrival
22 April 2026
The shipping and customer service was…
The shipping and customer service was fantastic. The product was just as described.
26 April 2026
Volcano XL bags
I order a set of XL bags for my volcano hybrid. The first bag I opened, the orange housing for the quick connector would not attach to any of my nozzles. The bag would just fall off each time. A rep from POTV contacted me for more information on the issue; after I showed them what was happening they quickly shipped a replacement.
25 April 2026
Reply from Planet of the Vapes
Hi James,
We are really glad you took a moment to share this with us, and we are sorry it came to this. I am Miguel from the POTV team, and we genuinely appreciate your patience through all of this.
We are truly sorry to hear that the orange housing on the quick connector was not attaching properly and that the bag was falling off. That is absolutely not the experience we want for anyone, and we want you to know that this is never intentional on our end. Every order matters to us, and when something like this slips through, it genuinely bothers us.
We are glad to hear that the second package seems to be working well, but we do not want to leave the first one unaddressed. We will be reaching out to you directly right now to make sure this is fully taken care of and that you feel completely supported.
You deserve a seamless experience from start to finish, and we are committed to making sure that happens for you, James.
Looking forward to connecting with you shortly.
With care,
Miguel
Everything is good as far as products…
Everything is good as far as products quality and customer service. I just wish they would have better shipping options, like faster shipping. I'm impatient.
26 April 2026
POTV has great customer service
POTV has great customer service. I had several questions and someone there responded within minutes.
14 May 2026
Unprompted review
Nice hand held Vape
Nice hand held Vape. Easy to fill and clean, with smooth delivery. Just wish itheld the charge longer.
25 April 2026
They do their best to make sure the…
They do their best to make sure the customers happy with their purchase
25 April 2026
Reply from Planet of the Vapes
Hi there,
We truly appreciate you bringing this to our attention, and we are deeply sorry for what you have experienced. I am Miguel from the POTV team, and we want you to know that we hear you completely and we take this incredibly seriously.
Receiving a broken item twice and then feeling like your emails were not being heard is absolutely unacceptable, and we own that entirely. This is never the level of service we want to provide to anyone, and we are genuinely embarrassed that this has been your experience with us.
We have just created a service ticket on this, and we will be reaching out to you directly to make sure this is fully rectified. You have been more than patient, and you deserve a real resolution handled with the care and attention you should have received from the very beginning.
We are standing right here with you, and we are not going anywhere until this is made right.
Sincerely,
Miguel
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