I've been using Planio for a number of years and to be honest they've always been really helpful and responsive to support queries. We now use it as a primary development board and the fact it has a b... See more
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We have been using Planio for over 17 years now, and we couldn't manage without it. We rely on it for customer support desk communication as well as internal issue tracking to manage our daily work. W... See more
We have started using Plan.io as our single means of collaboration and task assignment system. However, there are areas that we are still exploring. Our eventual target will be to use plan.io as an in... See more
Company replied
plan.io is fantastic with regards to ease of use and available features. My team consists of people of varying techy abilities yet all have raved about the usefulness of plan.io system. From... See more
Company details
Information provided by various external sources
Building a product. Shipping software. You need fingertip access to information. Too often, that information is spread out through issues, git commits, ideas sketched out in the wiki and random documents. Planio helps you put all this information in one place.
Contact info
Rudolfstr. 14, 10245, Berlin
- +49 (30) 577 0000-0
- support@plan.io
- plan.io
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great support
Great support. Answered my request quickly, developed the new feature and notified me about the release within weeks. Great Job!
Planio Is perfect for us!
I've been using Planio for a number of years and to be honest they've always been really helpful and responsive to support queries. We now use it as a primary development board and the fact it has a built in help-desk feature is really useful. The new MCP server tool is really, really useful too. Well worth looking into if you're after a system like this.
Happy Planio users for over 17 years now …
We have been using Planio for over 17 years now, and we couldn't manage without it. We rely on it for customer support desk communication as well as internal issue tracking to manage our daily work. We’ve even designed a few in-house applications using their backend API, which works brilliantly. Whenever we run into an issue, the support from the team is instant and always helpful!
Quick response and accurate advice
Support for Mermaid Diagrams!
Planio now supports embedded Mermaid diagrams! Mermaid diagrams are great for visualizing processes and many other things. Planio uses the textile markup language which is text based and AI friendly, so now you can easily create and embed Mermaid diagrams in your pages. I've created process flowcharts and sequence diagrams in seconds by copying existing documentation and asking an AI chatbot to convert into a mermaid diagram. It's awesome!
Fast, helpful support
Planio support always respond quickly and are very helpful, usually resolving any issues or queries we have perfectly. Recently they made a software change to improve our experience within a few days of us reporting the issue.
If there were 10 stars Planio would get…
If there were 10 stars Planio would get them. I can’t praise this service enough, not just the application but the support team behind it. They go that extra mile for their customers.
Last 7 Days I was struggling to get…
Last 7 Days I was struggling to get some information before going for the right plan, but sorry to say that no response received, today thanks to Ema Raven for quick reply and payment released immediately. As we grow with the Project we will change the Plan accordingly.
A great and supportive support team
The support team of Planio is always supportive and helpful.
They are also very quick to answer.
If you're looking for a great Redmine hosting, go for Planio!
Planio is wonderful for Project…
Planio is wonderful for Project Management! It truly has facilitated the task of planning and running projects.
Thank you!
Excellent Support
Ema Raven from plan.io support has helped us immediately with a comprehensive answer to our question. Excellent!
Excellent support as always
Affordable and easy to use Redmine…
Affordable and easy to use Redmine hosting!
Excellent support staff!
We need feature for inviting meeting to…
We need feature for inviting meeting to members, so we know whom to be attend to the meeting and how many people will attend...
Best Redmine SaaS service ever.
Best Redmine SaaS service ever. Modules are easy to activate or disable. Team is also very helpful and kind.
Best online project manger
Best online project manger, better than Slack. Much better. Simpler, same functionality, better prices and plans. Love it for many years.
Excellent implementation of redmine +…
Excellent implementation of redmine + added features. Would recommend to anyone that need a central tool for project management and communication in a distributed team (that's how we use it). The all-in-one solution, whereby one has wiki, issue tracking, repository, blog, schedule etc is really fantastic.
We have looked at several different…
We have looked at several different packages to manage our software development processes. Of all, Planio stood out for a number of reasons. It was one of the most cost-effective packages for us as a small team and delivered many automated processes. After about 3 days of the trial, my developers were hooked and by the end of the 30 day trial we had invested so much time and added so much information to Planio, that it was impossible to undo!
I would like to see slightly more projects available for your subscription fee as even though we have a small team, we wanted to create a project for each of our customers' sub-sites but it would have been prohibitively expensive, so we settled on generic projects for the overall site.
Well done! Go on this way
Well done!
I love Redmine and I use it for my personal project and my company. Planio services avoid all the waste of time about the platform maintenance and let me focus on my projects. The service has no downtime or lags. These guys work very well and the customer service is perfect.
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