Pixella.ai Reviews 3,199

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Precise fast image upscaler. Upscaling with other AI services is extremely hard because they tend to add extra objects or "right" textures that did not exist on the source image. Pixella Ai doesn't in... See more

Rated 5 out of 5 stars

I was confused about the subscription prices and plans, and contacted through email. I got a response within a few hours and they were very kind and cleared up any confusion! They also offered a reall... See more

Rated 5 out of 5 stars

From start to finish my contact with the support team was amazing. They understood my problem, offered alternate solutions and everything was sorted through emails over 6 hours or so. Couldn't of been... See more

Rated 5 out of 5 stars

I needed to remove the background on one image for a local charity's logo. Unfortunately, I didn't see that the £1.11 payment was not for downloading the one image, but a subscription fee for one we... See more

Company details

  1. Business to Business Service
  2. Graphic Designer
  3. Web Hosting Company
  4. Website Designer

Written by the company

Branding Made Easy. Launch and grow your dream business with Pixella. Creating a logo for your side hustle or small business has never been easier! Generate recognizable and memorable logo designs by yourself without needing to hire a designer or become one yourself. Create unlimited professional designs with AI.


Contact info

You should know

3.9

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Unwanted/Unexpected subscription charges

I only wanted to trial with one image and when they offered $1.74 Us for 7 days i was happy with that. Struggled a bit to get my message across at first but am reasonably happy. This morning to my horror suddenly I have subscribed and they have done another transaction out of my account. Will never go back. When will these companies learn.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Would give no stars if I could

Would give no stars if I could
1) charged me for a really expensive subscription when I had only signed up for a 1 dollar free trial, really dodgy
2) when removing background from a picture of my 12 year old and 2 friends, it automatically plumped their lips, thinned their cheeks, made lashes darker, made them look older and more made up. Really inappropriate for a pic of tween girls!
Horrible
And presumably loads of the positive reviews here are written by their own bots....

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Set up to take your money.

Pixella software works fine, but you cannot cancel your membership. They advertise $1.49 for the first month, but then they lock you in at $39.95 a month. I tried to cancel twice, and was billed again the very next month. Emailed the address the company said would resolve payment issues in 5 minutes, and received no reply from them. In the end, I had to block payments from Paypal to Pixella to stop.

7 June 2026
Unprompted review

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