Precise fast image upscaler. Upscaling with other AI services is extremely hard because they tend to add extra objects or "right" textures that did not exist on the source image. Pixella Ai doesn't in... See more
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See what reviewers are saying
I was confused about the subscription prices and plans, and contacted through email. I got a response within a few hours and they were very kind and cleared up any confusion! They also offered a reall... See more
From start to finish my contact with the support team was amazing. They understood my problem, offered alternate solutions and everything was sorted through emails over 6 hours or so. Couldn't of been... See more
I needed to remove the background on one image for a local charity's logo. Unfortunately, I didn't see that the £1.11 payment was not for downloading the one image, but a subscription fee for one we... See more
Company details
Written by the company
Branding Made Easy. Launch and grow your dream business with Pixella. Creating a logo for your side hustle or small business has never been easier! Generate recognizable and memorable logo designs by yourself without needing to hire a designer or become one yourself. Create unlimited professional designs with AI.
Contact info
26 Stavrou Street, Strovolos 2034, Nicosia, Cyprus, 2034, Nicosia, Cyprus
- support@pixella.ai
- pixella.ai
You should know
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unwanted/Unexpected subscription charges
I only wanted to trial with one image and when they offered $1.74 Us for 7 days i was happy with that. Struggled a bit to get my message across at first but am reasonably happy. This morning to my horror suddenly I have subscribed and they have done another transaction out of my account. Will never go back. When will these companies learn.
nice clean restoratrions
Excellent customer service
They charged for something I didn't ask…
They charged for something I didn't ask For...at least when I ask to have my money back, they did it almost instantly! Look like a scam to me, if you don't see it ...
Would give no stars if I could
Would give no stars if I could
1) charged me for a really expensive subscription when I had only signed up for a 1 dollar free trial, really dodgy
2) when removing background from a picture of my 12 year old and 2 friends, it automatically plumped their lips, thinned their cheeks, made lashes darker, made them look older and more made up. Really inappropriate for a pic of tween girls!
Horrible
And presumably loads of the positive reviews here are written by their own bots....
Impossible to see the credit account
Impossible to see the credit account. Lack of transparency how many are still in the account
Set up to take your money.
Pixella software works fine, but you cannot cancel your membership. They advertise $1.49 for the first month, but then they lock you in at $39.95 a month. I tried to cancel twice, and was billed again the very next month. Emailed the address the company said would resolve payment issues in 5 minutes, and received no reply from them. In the end, I had to block payments from Paypal to Pixella to stop.
Very understanding and speedy responses
Does a super job of editing out light…
Does a super job of editing out light leaks. Well recommended!!!
I was actually amazed how easy it was
I was actually amazed how easy it was! From 0.75p if you want to download an image without the watermark!
Great and fast response to company…
Great and fast response to company customer support email
Resolved the issue immediately
quick response and solution
quick response and the solution proposed for resolving this matter. promptness and willingness to assist.
images look great
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