Pixella.ai Reviews 3,191

Very easy to use and accomplished exactly what I was looking for!

The pixel enhancer works well, but watch out: what appears to be a $1.50 one-time payment is actually the entry point to a $50 weekly subscription — with no clear disclosure at checkout. I only found out when the charge hit a week later. Refund was handled quickly once I reached out, but the billing practice is deceptive and needs to change.

I needed to remove the background on one image for a local charity's logo. Unfortunately, I didn't see that the £1.11 payment was not for downloading the one image, but a subscription fee for one weeks usage, which would then roll over to a monthly subscription at £33.55.
I noticed a few days after this roll over happened, and immediately contact customer services, who not only gave me a full refund of the £33.55, but also the initial period too. They also offered me partial refunds with access to their services to remain too, asking me which option would suit my needs.
I couldn't be more pleased with the customer service to be honest, so understanding and helpful.

Great result

I paid the money and it is not editing my videos at all it just freezes at 99%

Poxella / pixella is a sophisticated scam operation. They offer a free trial of their AI image generating software (which btw is ported from chat gpt which is free if you use it directly) and then offer to remove the watermark from the "free" image for $1.49.

Buried in the fine print of your $1.49 transaction is fine print signing you up to an AUD$70 per month subscription.

Straight up scam. When you go back and click through and check the transaction details the wording in their scam contract they tricked ypu into signing is exactly the ass covering legalese you would expect from a professional purpose built scam operation seeking to minimise their liability.

Had to block the transaction with my bank and get my card replaced. Annoying AF.

Evidently they have managed to train bots to write positive reviews to cover their tracks. What a hive of evil bastardry.

These people are utter scum and need to be shut down.

Quick respons and interested to help me solve my problem.

I needed to change the background of an image and tried a few tools, but the one that gave me the best result was Pixella for sure. I didn't want to subscribe right now, but pay only for the edited photo, and very honestly they refunded me for the month's subscription charge, behavior that I really appreciated

It is easy to use and the price is reasonable.

I received a response much sooner than I anticipated. I was pleasantly surprised by that. I was provided help for my issue, which was resolved pretty quickly. I appreciate the speedy help, for sure!

Misleading subscription. I signed up for a ~$2 single image with a time limited download and they signed me up for a AUD$63/month subscription and charged me a month later with no warning. Genuinely misleading and fraudulent behaviour.

I only wanted to trial with one image and when they offered $1.74 Us for 7 days i was happy with that. Struggled a bit to get my message across at first but am reasonably happy. This morning to my horror suddenly I have subscribed and they have done another transaction out of my account. Will never go back. When will these companies learn.

Made the quality of my photos much better

This is a very good application .. fast and easy to use

They charged for something I didn't ask For...at least when I ask to have my money back, they did it almost instantly! Look like a scam to me, if you don't see it ...

Would give no stars if I could
1) charged me for a really expensive subscription when I had only signed up for a 1 dollar free trial, really dodgy
2) when removing background from a picture of my 12 year old and 2 friends, it automatically plumped their lips, thinned their cheeks, made lashes darker, made them look older and more made up. Really inappropriate for a pic of tween girls!
Horrible
And presumably loads of the positive reviews here are written by their own bots....