I have purchased two of the Dreamcradles to utilise with my daughter - they have been amazing as they are portable and keep her secure. She is a natural roller who would prefer to side sleep but the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 46% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tracking not the best but the product…
Tracking not the best but the product is good! Watch out to hand wash as I put mine through the machine and ruined it
After Service Care and Delivery Service is a complete shambles
I purchased the Dreamcradle through the online store, however the item was never delivered. The courier, SpeedX, attempted delivery on three occasions (22 March, 29 March, and 2 April), each time noting “Building Closed” or “No Access,” resulting in the package being returned to their facility as undeliverable.
After more than three weeks without resolution, and multiple unsuccessful attempts to contact SpeedX to arrange collection, I raised the issue directly with Pishuw on 19 April requesting either a refund or replacement.
Following this, Maddie, the Director, personally reached out to address the situation. She provided a sincere apology for the experience and has since issued a full refund.
While I appreciate the direct intervention and resolution, the overall process and lack of communication leading up to this point were disappointing.
Paid for express delivery 5 days ago…
Paid for express delivery 5 days ago snd still haven't received it
Really unreliable!
This company appears unreliable
This company appears unreliable. I ordered on 18 February and paid for express delivery, but to date I’ve received no update on when my order will be delivered. My follow-up email was also ignored.
Any company that offers paid express delivery without clear timelines or customer communication should be avoided.

Reply from Pishuw
SCAM DANGEROUS ITEM
This is an absolute scam, not safe for children at all, very dangerous item, the straps wrap around the legs!
The reviews on trust pilot are AI generated and fake, should not be allowed to sell this item. When you want to return the item Pishuw give you and option where your are guaranteed to loose out the majority of your money, DO NOT BUY

Reply from Pishuw
A great product which enables baby…
A great product which enables baby feeding. Excellent experience. Extremely helpful.
Awful company to get hold of
Awful company to get hold of. Contacted as i hadn’t received my parcel even though paying for express delivery. Would not recommend this company to anyone.

Reply from Pishuw
Stay away from this company
Stay away from this company. Overpriced products and delivery is taking forever. I will ask for refund hope I will get it
An absolute must for a newborn
An absolute must for a newborn. This product is the one thing I would absolutely recommend 100% It’s been invaluable for help with acid reflux. Put into the pram and into the cribb. Portable everywhere and goes from lounge to bedroom to bathroom for sleep and playtime.
Omg love, love … LOVE IT!
Omg! Game changer for my newborn!
I use this product throughout the day to help with bub keeping feeds down after he has drunk his milk.
Also so good to have in the cot when I need to urgently put him down while my 18month old trying to get into everything! Haha
Best bed
Best bed
Honestly helps my baby so much, sleeps so well on it, whether it last 3 days or 3 months it’s definitely worth while, probably my best and most needed purchase during my baby shopping spree, I would 100% recommend
This was brilliant for helping my baby…
This was brilliant for helping my baby sleep soundly during the newborn stage . He slept so much better on it than he did laying flat, suffered with colic and reflux so made night time wake ups less stressful, he easily went back off to sleep after feeding whereas without it I was having to burp him for ages - this cut the burping down to half the time. Definitely recommend. It’s no longer needed now as he doesn’t have colic or reflux issues.
10%satisfied
Very happy with this product, I recommend it to everyone who has small babies. They feel comfortable and safe! 100% satisfied!
Lifesaver with grandson with severe…
Lifesaver with grandson with severe reflux and colic. Being able to keep him upright after a feed and knowing he was safely secure has taken all the worry out. Great product.
Customer service was great even at…
Customer service was great, even though I was unhappy with my order cause it didn’t help the person I spoke to was nice and got back to me quickly
I’m pleased with the DreamCradle
I’m pleased with the DreamCradle. My baby uses it comfortably, and I’ve noticed improved comfort during rest. Reflux is still present, but the product helps my baby settle more easily. Delivery was fast and excellent.
100% recommend
Super quick delivery. Quality product. And does exactly what it says. My baby was suffering not able to sleep longer than 2 hours at a time. Bringing bottles back up. First night she wasnt to sure. But second night she slept like a dream. She is 2 months out and now has he bedtime bottle around 9 and doesnt wake till between 4 and 5. Would 100% recommend
Premature baby born at 29 weeks
Premature baby born at 29 weeks with significant health problems and reflux being one of them! Waking up in night to hear my baby weighing 3lb weight choking on his sick! Most terrifying experience!! Since using this he’s had nights sick free! No more scary choking episodes! Been absolutely a god send! Had 7 premature babies and found this on baby 7! I highly recommend especially for premature baby’s!! Xx
I bought this for my first grandson…
I bought this for my first grandson because his mom had dreadful reflux and I didn’t want him to suffer. Unfortunately he was in nicu for a few weeks where he had reflux often. When he got home he was put on the mattress and he has had little to no reflux. As a newborn he only wakes for a feed unlike when he cried for hours in hospital. We love as well that it’s easier to check on him from bed because he’s slightly elevated, giving great peace of mind
Improved sleep for babies and parents
Our 6-week-old daughter was really struggling to sleep on flat surfaces, both during the day and at night, and would rarely sleep for longer than 15-20 minutes at a time during the day. We’ve used the Dream Cradle for only a few days now and are already seeing a massive difference. She’s sleeping longer both day and night, and her reflux seems to have improved. It’s also easy to transfer her (with care) to the crib if she’s fallen asleep on the Dream Cradle in another room. Overall, we’re very happy so far. Wish we had heard about it earlier.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







