While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Complete horrible material and does not resemble anything like the photo. So bloody expensive for something of such horrible quality. Seller promised to make refund in 10-15 days for products that w... See more

Rated 1 out of 5 stars

I would give it “0” stars if possible. It must be a SCAM for sure. Have not received items after 4 weeks, finally I received a shipment notification email and the tracking number does not exist. And h... See more

Rated 1 out of 5 stars

Terrible. They refuse to provide a refund unless you pay for shipping to China. I paid $24 shipping and it has been 2 months and they claim it has not been received still, so they cannot refund me. I'... See more

Rated 5 out of 5 stars

The length is perfect, the buttons are perfect, it’s flattering, it’s a nice substantial material without being heavy, it has pockets...seriously, buy this dress! this is a great dress for the price.... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

New Trends are here! Pinksia offers gorgeous dresses & jumpsuits in good quality for you.


Contact info

  • Lewisham High Street 132, SE13 6EE, London, United Kingdom

  • pinksia.com

1.5

Bad

TrustScore 1.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfaction

Pinksia is a great company that delivered me items I ordered, the delivery was on time, I never regretted that I shop from them I will definitely shop from you again and even recommend you to my friends. Keep being provide a quality products and customer care service, you are awesome.

21 October 2018
Unprompted review
Rated 5 out of 5 stars

It was super amazing dealing with the…

It was super amazing dealing with the company, I got exactly what I wanted. Their Customer service is very good, never had any issues with them, they go extreme lenght to make sure i'm satisfied. Very happy with my first time buying here, Excellent and very high quality product. The products I bought from the company satisfy me and very useful for me regularly. It's amazing in fact they are recommended.

21 October 2018
Unprompted review
Rated 1 out of 5 stars

SCAM AND HORRIBLE PRODUCT & SERVICE

Complete horrible material and does not resemble anything like the photo. So bloody expensive for something of such horrible quality. Seller promised to make refund in 10-15 days for products that were out of stock and not delivered, BUT STILL NO REFUND AFTER 2 MONTHS. DO NOT BUY ANYTHING FOR THIS SITE!!!

Some of the products were so bad because it was so thin, bad material, sowing was done so badly that there were strings hanging out of the clothing.

20 October 2018
Unprompted review
Rated 5 out of 5 stars

why not make a choice that makes you smile

Traveled to grandparents to attend my aunt’s wedding ceremony unfortunately, i lost our luggage at the airport this situation was so embarrassing but my mum asked me to be calm while she directed me to PINKSIA to get some emergency clothes to save the day, what I got exceeded my expectations, the clothes I got for myself were a perfect fit and were of high quality, i almost stole the attention from the bride.....I will definitely order for some more outfits again.

18 October 2018
Unprompted review
Rated 5 out of 5 stars

Top Notch Service.

Excellent and very high quality product, coupled with an amazing customer care service system and an impeccable delivery time. I am delighted to have you handle my orders and demands, I'll be sure to place more orders and put in a good word with my colleagues. Thanks for your service. keep up the good work!

17 October 2018
Unprompted review
Rated 5 out of 5 stars

what I got exceeded my expectations

My experience with you guys exceeded my expectations, I had to get a few outfits for a dinner night for me and my friends, I asked around for the best place I could get them at the cheapest rate available. I was directed to Pinksia, on contacting them, the customer care service was really perfect, what’s more, I personally stole the show at the dinner celebration as friends kept on praising my outfit. I definitely recommend pinksia for the best shopping experience.

14 October 2018
Unprompted review
Rated 1 out of 5 stars

Ordered a dress for my holiday

Ordered a dress for my holiday. The. Got an email to say it was out of stock. I then requested a refund and have received numerous emails sinse then saying their systems have a long process. I will continue to skate them on social media until I get my refund... however they seem to delete all comments!

12 October 2018
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. I ordered a dress in May for a wedding. After a shipping confirmation was sent, they sent me an email saying that they were out of stock of that item and I could pick another or they would issue a refund. I opted for the refund. It is now October, I have emailed them atleast once a week asking for an update and every time it is a new excuse. I have had the same email copied and pasted saying they just fixed something in their financial department, and that they were working on all the refunds one by one. Told me to wait 7-10 days. After 2 weeks I emailed again, they said they would put me top priority. One month later I followed up again and I received the exact same email from the first time around saying they had an issue in their financial dept. Pretty much over it at this point but I just wanted to know if there was anyone who actually DID get their refund???

10 October 2018
Unprompted review
Rated 1 out of 5 stars

how is it possible that there is company that keeps robbing people and no one can do nothing????

if there were option to give zero stars, that would it!!
customer service is not answering e mails, messiges. there is no possibility you can have a trustfull information, they are telling lies all the time. about money returning, about dispatch and so on and so on, im even shoked that in this site we also have pinksia employees probably whos giving inappropriate assessments.
i ordered on august, still no answers, no money and no clothes.......
and i know im not the only one, so question..... how is it possible that there is company that keeps robbing people and no one can do nothing????

9 October 2018
Unprompted review
Rated 1 out of 5 stars

Do not buy from pinksia

Do not buy from pinksia. I ordered dresses in July. They never arrived. Have emailed at least 10 times. They will not refund my money. They will not give me access to managers. Do not buy.

8 October 2018
Unprompted review
Rated 1 out of 5 stars

I ordered 5 items at the beginning…

I ordered 5 items at the beginning around 7 July, I received only 2 items items with delay. Due to further delay I cancelled my order for the remaining items and i am yet to receive my refund. Pinksia keeps promising me that i will get my refund from 7-10 days, several 10 days lapsed and until today 8 October i didnot get anything. Elisabeth

8 October 2018
Unprompted review
Rated 1 out of 5 stars

Horrendous do not shop with these

Horrendous do not shop with these. I placed an order on 5th August cancelled on 25th August due to broken promises about delivery. I have only just received my money back as I put a dispute in with PayPal who got my money back for me. Customer service is joke they don’t reply back to your emails. Never use this company again.

7 October 2018
Unprompted review
Rated 1 out of 5 stars

Do not shop from here

Worst online website to shop off of they will rip you off ordered a couple of items and they look so cheap. DO NOT SHOP OFF THIS WEBSITE a bunch of theifs that will rip you off.

6 October 2018
Unprompted review
Rated 1 out of 5 stars

4 month i keep waiting for a refund. Soon they keep saying...

Whatever positive review placed here is fake. 4 months have passed and I am still waiting to be refunded on a purchase they refused to deliver.
Again..whatever positive review is written here is fake. Never trust them and never buy from them. The company seems to located in China and they can get away with theft.

5 October 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look