I absolutely despise DHL shipping and if there is anything I can do to have future orders shipped via almost any other way, I will pay :) my experience with Pink Lily was great. Fast shipping. It’s th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I feel the sizing is way off sometimes with Pink Lily clothing (way too big or too small), but overall I like the products and items. The jewelry boxes are very cute and one will be a gift. The slippe... See more
Company replied
This was my first time doing business with Pink Lily! Such a great experience! Great quality and super cute clothes (excellent variety as well)! Ordering on line was easy and shipping and delivery... See more
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From the moment you land on their site, everything is so easy to browse and beautifully styled. The sizing is spot-on, the quality is always impressive, and I love how quickly my orders ship. Pink Li... See more
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Company details
Written by the company
Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Contact info
472 Century St, 42101, Bowling Green, United States
- help@pinklily.com
- pinklily.com
4.4
Excellent
408 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pink Lily
Thank you so much! We're thrilled to hear you're loving your new finds. We truly appreciate the support and can't wait to see what you pick out next!
I love Pink Lily.
I love Pink Lily. I’ve been a customer for many years. The best options to choose from! Lovely selections of all kinds.
18 November 2025
Unprompted review
Reply from Pink Lily
Thank you for being such a loyal customer over the years! We are so happy to hear that you continue to love our selections and variety. We can't wait to keep bringing you new favorites at Pink Lily!
Quick Response
Very easy return process and customer response was so fast!
17 November 2025
Unprompted review
Reply from Pink Lily
Thank you for the kind words! We’re so glad we could make the return process quick and easy for you. Providing fast, helpful support is a top priority, and we appreciate you taking the time to share your experience!
I feel the sizing is way off sometimes…
I feel the sizing is way off sometimes with Pink Lily clothing (way too big or too small), but overall I like the products and items. The jewelry boxes are very cute and one will be a gift. The slippers are a little small for a size 10. The “Merrier with a Martini” sweater is very cute but it is very big for a L (I think that’s the size I ordered). It still looks cute on me even a bit oversized.
20 November 2025
Unprompted review
Reply from Pink Lily
Thank you so much for taking the time to share your feedback! We truly value your business and insights. We sincerely apologize for the inconsistency you experienced with some of our sizing, and we appreciate you bringing this to our attention. We are constantly working with our manufacturers to improve the accuracy and consistency of our size charts. We are so glad to hear that you love your jewelry boxes and your "Merrier with a Martini" sweater, even with the oversized fit! Regarding the slippers, we are sorry they ran a bit small. We would be happy to offer you a return or exchange for a different size. Please visit our returns portal to initiate the process, or you can contact our customer service team directly for assistance.
🎄Doorbusters
I purchased several jewelry boxes as teachers gifts and they are fantastic. The quality is great and they’re super cute. I also purchased a size medium Christmas sweater. I’m 5’4, 130lbs, and average build- it fits perfect. It’s not baggy but it’s loose enough to hide a mom belly.
1 December 2025
Unprompted review
Reply from Pink Lily
Thank you for the wonderful review! We are so pleased to hear that the jewelry boxes were a fantastic gift choice for the teachers. It is great to know that the Christmas sweater in size medium worked out perfectly for you, providing the comfortable, flattering fit you were hoping for. We appreciate you sharing your experience and hope to see you again soon!
Reply from Pink Lily
Thank you for the wonderful feedback! We are thrilled to hear you had an "awesome" experience with us. We look forward to seeing you again soon!
It was fast delivery and everything was…
It was fast delivery and everything was great!
11 December 2025
Unprompted review
Reply from Pink Lily
Thank you for the fantastic review! We are delighted to hear that your delivery was fast and that you were pleased with everything. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Fast shipping
20 November 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the positive feedback! We are thrilled to hear that your order arrived quickly.
I returned almost every piece in the…
I returned almost every piece in the order. I am waiting still for the refund.
2 December 2025
Unprompted review
Reply from Pink Lily
Hi Terri! We are so sorry those items did not work for you. Please reach out to us via email at help@pinklily.com so we can look into this refund for you.
Reply from Pink Lily
We’re thrilled to hear that you love the material. We carefully select all our fabrics and materials, and it makes our day to know that you are happy with the quality and feel of your purchase.
Very proficient
Very proficient, Checking to see if I received my order
11 December 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the positive feedback!
Pink Lilly is Top notch
Pink Lilly is Top notch. They go above and beyond to make sure the customer is satisfied.
10 December 2025
Unprompted review
Reply from Pink Lily
Thank you so much for your kind words! We are delighted to hear that you consider us "Top notch" and appreciate our efforts to ensure customer satisfaction.
Reply from Pink Lily
Hi Lori! Thank you for taking time to leave a review. We are so glad to hear your order arrived quickly. We look forward to serving you again soon.
Love their clothes
Always love Pink Lily's clothes and always the best quality and will continue to order from you.
1 November 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the wonderful review! We are incredibly grateful for your kind words and thrilled to hear that you love shopping with us.
We believe in authenticity and building a community, and it's fantastic to know that resonates with you.
Fast shipping
16 October 2025
Unprompted review
Reply from Pink Lily
Thanks so much for your review! We're thrilled to hear that your order arrived quickly. We know how important fast shipping is, and we're so happy we met your expectations. Hope to see you again soon!
This is my favorite company to shop…
This is my favorite company to shop with! Their products are a 10/10 in every way and I like how they include posts on their website from real women who buy their items. Their co-founder/CEO is also super relatable and grounded which makes it easy to want to support her company.
13 September 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the wonderful review! We are incredibly grateful for your kind words and thrilled to hear that you love shopping with us.
It means the world to our team that you find our products to be a 10/10 and appreciate how we feature real customers on our website. We believe in authenticity and building a community, and it's fantastic to know that resonates with you.
Reply from Pink Lily
Thank you for the wonderful feedback! We are so glad to hear that you found the ordering and returns process easy and straightforward.
Love the clothes and prices!!
Love the clothes and prices!!! I send surprise “hauls” to my college daughter down at Mississippi State and I get things for myself too😊
1 November 2025
Unprompted review
Reply from Pink Lily
Thanks for sharing your kind words and for being such a loyal customer! We love hearing that you're enjoying our clothes and prices, and it's wonderful to know we're helping you share some joy with your daughter,
Quick shipping and everything was just…
Quick shipping and everything was just as expected, fantastic
10 October 2025
Unprompted review
Reply from Pink Lily
"Thanks so much for your feedback! We're thrilled to hear that your order arrived quickly and that you're so happy with your purchase. Your support means a lot to us, and we can't wait to serve you again soon
On time delivery and the products were…
On time delivery and the products were great. Perfect size
23 September 2025
Unprompted review
Reply from Pink Lily
Thank you for the fantastic review! We're so glad to hear you're happy with your order and that everything was a perfect size. We hope to see you again soon!
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