I really like your site and I like the products. I am however, disappointed that your bonus points expire as it doesn't really motivate someone who orders less frequently to continue ordering with you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a $99.00 couples mystery box it arrived so fast and contained so many surprises for both my husband and I . Everything is washed, sanitized and charged I will be back to write an update af... See more
Company replied
New Edit: I've changed my rating to a 5 star. I appreciate them contacting me to refund me the delivery fee for the shipping. I've never had a bad experience with the products I've purchased... See more
Company replied
been using PinkCherry for honestly way too many years to count 😂 and they consistently nail it. this order was picked/packed super fast, handled perfectly, and somehow landed at my door the ve... See more
Company replied
Company details
About PinkCherry Canada
Written by the company
PinkCherry is a Canadian-owned online sexual health and wellness retailer, with an unwavering mission to make sexual wellness more accessible, affordable, and discreet. We're committed to offering you the best deals and prices. Because everyone deserves pleasure. We're committed to providing exceptional customer experiences. If you have any concerns about products or your order, please contact our Customer Service team at cs@pinkcherry.ca
Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.
We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).
With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.
Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.
We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).
With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.
Everybody Deserves Pleasure
Written by the company
- Discreet Shipping & Billing
- We believe your sexual wellness journey is personal. That’s why every order is shipped in completely discreet packaging. A plain brown box with no revealing details on the outside.
- Competitive Pricing
- Pleasure should be accessible, not exclusive. We’re committed to offering competitive pricing every day, so you can shop with confidence. And if you find a better price elsewhere, our 33-Day Price Match Guarantee has you covered.
Contact info
2-1283 North Service Road E, L6H1A7, Oakville, Canada
- cs@pinkcherry.ca
- pinkcherry.ca
Save Up to 80% Off Clearance
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You guys hsve Good deals
2 September 2026
Reply from PinkCherry Canada
Adam Holmes,
We're happy to hear that you appreciate our deals! We always aim to provide great value to our customers. Thank you for your positive feedback.
PinkCherry
Customer Service
Great prices for everything
2 September 2026
Reply from PinkCherry Canada
John Faulkner,
We're so glad to hear you found our prices to be great! We always strive to offer excellent value to our customers. Thank you for your positive feedback.
PinkCherry
Customer Service
Soooo much better then the real thing
Soooo much better then the real thing. Highly recommend!!!!
5 July 2026
Reply from PinkCherry Canada
Anjie G.,
We are so happy to hear you enjoyed your experience with us! We truly appreciate your wonderful feedback and recommendation.
PinkCherry
Customer Service
Reply from PinkCherry Canada
Molly,
We're so pleased to hear that you enjoyed our quick delivery and found our product to be of high quality at a good price! Thank you for your wonderful feedback.
PinkCherry
Customer Service
been using PinkCherry for honestly way…
been using PinkCherry for honestly way too many years to count 😂 and they consistently nail it.
this order was picked/packed super fast, handled perfectly, and somehow landed at my door the very next day.
always appreciate the quick turnaround, discreet packaging + zero bologna.
PinkCherry seriously always delivers.
1 September 2026
Reply from PinkCherry Canada
Jammy Johnnt,
We are absolutely thrilled to hear that you've been a loyal customer for so many years and that we consistently meet your expectations! It's wonderful to know that your recent order was processed and delivered so quickly, and that you appreciate our discreet packaging. We always strive to provide a seamless and satisfying experience, and your feedback truly motivates us. Thank you for your kind words!
PinkCherry
Customer Service
Less than 3 months and it fails!!
So, I bought a new Pink Cherry Cherry vibrator, and less than 3 months later, it no longer works, and it is not that it has had a lot of serious use.
Highly disappointed. Gonna have to look elsewhere
15 July 2026
Reply from PinkCherry Canada
Stephen Jackson,
We are truly sorry to learn about the issue you experienced with your Pink Cherry Cherry vibrator ceasing to function so soon after purchase. We understand your disappointment and appreciate you bringing this to our attention. We are actively looking into this product's performance to prevent similar occurrences.
We will reach out to you shortly 😊
PinkCherry
Customer Service
Great discounts offers
Great discounts offers. Very easy checkout process and fast delivery!
1 September 2026
Reply from PinkCherry Canada
Jenna Miller,
We're so pleased to hear you enjoyed our great discounts and found the checkout process easy, along with fast delivery! Thank you for your positive feedback.
PinkCherry
Customer Service
Prompt with shipping
Prompt with shipping, item as described. Pkgng was perfect, discrete pkgng. Fully satisfied
20 August 2026
Reply from PinkCherry Canada
Dwight Nickerson,
We're so happy to hear that your order arrived quickly and was exactly as described. We're also delighted that the packaging was perfect and discreet. Thank you for your wonderful feedback!
PinkCherry
Customer Service
Reply from PinkCherry Canada
Melissa,
We are truly sorry to learn about the issue you experienced with your item ceasing to function so soon after purchase. We understand your disappointment and appreciate you bringing this to our attention. We are actively looking into this product's performance to prevent similar occurrences.
We will reach out to you shortly 😊
PinkCherry
Customer Service
Reply from PinkCherry Canada
Sammy,
We're happy to hear that our delivery, ordering, pricing, and variety met your expectations! We appreciate your kind words.
PinkCherry
Customer Service
Reply from PinkCherry Canada
Hi there,
We’re sorry to hear that you received the wrong product. We’d be happy to look into this and make it right. Please reach out to our Customer Care team with your order number so we can assist you.
We will reach out to you shortly.😊
— PinkCherry Customer Care
Everything ordervis easy and dilevery…
Everything ordervis easy and dilevery is pefect
1 September 2026
Reply from PinkCherry Canada
Ken De Guerre,
We're so happy to hear that your order was easy and the delivery was perfect. We truly appreciate your positive feedback!
PinkCherry
Customer Service
Great deals
Great deals, good quality products, delivery updates are available, and delivery on time.
28 August 2026
Reply from PinkCherry Canada
Devin,
We're so happy to hear that you found great deals, good quality products, and appreciated our timely delivery and updates! Thank you for your wonderful feedback.
PinkCherry
Customer Service
Reply from PinkCherry Canada
Andrea,
We're so glad you appreciate the variety of options and the helpful videos we provide. We strive for quality!
PinkCherry
Customer Service
Paid 24 for rushed shipping plus…
Paid 24 for rushed shipping plus something and order is still not here. The birthday was today so if not here today I don’t want it
31 August 2026
Reply from PinkCherry Canada
Brenda Herygers,
We are truly sorry your expedited order hasn't arrived for the birthday. We understand your frustration and are looking into this delivery delay immediately.
We will reach out to you shortly.😊
PinkCherry
Customer Service
Wayyyyyy too many items out of stock…
Wayyyyyy too many items out of stock wayy to many !!!
31 August 2026
Reply from PinkCherry Canada
Kim Johnson,
We appreciate you bringing the stock issues to our attention. We are actively working to improve our inventory management.
PinkCherry
Customer Service
Reply from PinkCherry Canada
Jake Vandenbrand,
We appreciate you sharing your experience with us. We are looking into why you are unable to use your credit.
We will reach out to you shortly.😊
PinkCherry
Customer Service
overpriced bs
31 August 2026
Reply from PinkCherry Canada
Hi there,
We’re sorry to hear you feel our pricing didn’t meet your expectations. We appreciate your feedback and will take it into consideration as we continue working to provide great value to our customers.
We will reach out to you shortly.😊
— PinkCherry Customer Care
Great mystery box for couple in late 60s
29 August 2026
Reply from PinkCherry Canada
Hartley Avery,
We're so happy to hear you enjoyed the mystery box! We appreciate your wonderful feedback.
PinkCherry
Customer Service
I’ll never use another website!!
Pink cherry makes their website very easy to navigate to the point where you can browse the most specific categories! The discounts are amazing and it’s very clear what code to use. (I placed an order before and forgot to use the code and they answered me SO quickly to help me and rectified the situation). The shipping is insanely fast, everything is packaged well. I think the only thing is maybe adding easy return instructions in the box when it’s shipped? Other than that, I love this website and will trust this company forever :).
29 August 2026
Reply from PinkCherry Canada
Sara Mxox,
We are so happy to hear that you find our website easy to navigate and appreciate our discounts! It's wonderful that we could quickly resolve your order issue. We also appreciate your suggestion about adding return instructions and will definitely consider it. Thank you for your trust!
PinkCherry
Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.