Wish I could rate less than a one star. Ordered on October 6th and have reached out 11 times via email and left 6 voicemails. Order #310056729. At this rate, I doubt my Halloween costume will be on ti... See more
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I ordered my costume on the 29h of September. Shipping details were not made until October 6th. It is now the 18th and my package has not moved or made any progress. I need my costume before Halloween... See more
Ordered 5 business days ago and still haven’t received any tracking info or anything. I would really like my costume to come before Halloween please help! My order number is #310056797.
Love the styles and Pricing, you get what you pay for. Don't mind when something rips or breaks. Hate the sizing, clothes never fit and returning anything is near impossible as they send no return lab... See more
Company replied
Company details
Contact info
200 S 5th Ave, 91746, City of Industry
- 6262260878
- support@pinkbasis.com
- pinkbasis.com
1.4
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sale prices
Pinks sale prices are still to high for a sale, when you can go get plenty of underwear and pj for a lesser price and great quality.
20 June 2016
Unprompted review
Reply from Pink Basis
Hi Larrielle,
Thank you for contacting PinkBasis.com. We offer free shipping for any domestic orders that are over $50.00. Simply enter coupon code freeship on the first page of our check out. Thank you and have a wonderful day.
Warm regards,
AMI
They thoht my account was fraud so i never got my orer so i cancelle it.
Thy are useless
18 June 2016
Unprompted review
Reply from Pink Basis
Hi,
Please note that for all order that are not approved by our fraud detection program, we will send a e-mail and will also call our customers to verify the orders. Usually this happen when the bill to or ship to information does not match the credit card that was use when the order have been place. We will hold the order for one week and if we do not receive any response or can not get in contact with our customer we will cancel the order to protect our customers and for security reasons. Thank you.
Love Pink Basis
Great product, great variety,great prices, great fast service and shipping
18 June 2016
Unprompted review
Awesome
Awesome clothes and price on sale but need to lower the cost on shipping calculations when your at checkout
16 June 2016
Unprompted review
If You Love To Shop...
Than Pink Basis is the place for you! I have ordered several pairs of shoes from them all
at great prices.
15 June 2016
Unprompted review
I honestly like the clothing and ordered . I gott antsy when two days went by and I haven't received a tracking number or confirmation email but my money was removed from my account .
Horrible so far I will change my review when I get my tracking number this is scary my birthday is in two weeks !!
15 June 2016
Unprompted review
Reply from Pink Basis
Hi Eriana,
Thank you for shopping with PinkBasis.com. Our records indicate that your order was shipped two days after your order was placed which is our normal processing time and also stated on our website. Your tracking number was sent to the e-mail address we have on file once your order have shipped. Thank you and have a wonderful day.
Warm regards,
PB
Great place to find trendy deals
Everything that I have bought has been true to size. I'm a half size in shoes so I have had to make some returns and exchanges and they have been very accommodating each time.
15 June 2016
Unprompted review
Sexy at a bargain
I always love the clothes I purchase her trendy and EXTRA sexy at an EXCELLENT price.
15 June 2016
Unprompted review
Great Stuff!
Great and sexy stuff for my gal! Almost makes me want to be single again.
15 June 2016
Unprompted review
Good Fit
This outfit is true to size and fits like a glove. I am going to hook up this one piece with a chain belt and hoop earrings!
15 June 2016
Unprompted review
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