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Pine Hosting Reviews 851

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TrustScore 5 out of 5

4.9

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 625 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the user-friendly interface. However, some customers also noted issues with gameplay slowing down and difficulty accessing server settings to change rates, leading to a less satisfactory experience. A few other people also felt that customer service could be unhelpful, with one instance of an agent telling a customer to resolve an issue themselves.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, quick response times,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team's... See more

Service

Customers consistently note positive experiences with service, praising the excellent and fast support... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the speed and efficiency... See more

User experience

People report positive experiences with user experience, highlighting the friendly and easy-to-navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling for almost 3 hours to setup a Minecraft plugin. I'm new to Minecraft plugins/mods even tho they are kind of similar to Rust, but I couldn't get one to work. I was helped within a few... See more

Rated 5 out of 5 stars

The ACTUAL HUMAN BEING chat is very helpful for small questions you don't wanna google for or are too personalized to find easy answers to. Their prices are good and servers run stable. I liked the in... See more

Rated 5 out of 5 stars

Very uncomplicated to get started. Detailed tutorial videos on everything. I had trouble with uploading a modpack and I immediately got help from Shawkat, who did everything for me. Really great, can... See more

Rated 5 out of 5 stars

Shawkat was a very helpful person and solved my issues right away. If you are ever having trouble with things pine hosting staff is amazingly helpful. Will def recommend pine hosting to my friends.

Company details

  1. Gaming service Provider
  2. Web Hosting Company

Written by the company

Pine Hosting provides quality Dedicated and Game Servers to all our clients at an affordable price. We know the struggles of owning a server, that's why we aim to remove all stress with our easy to use hosting systems and experienced support.

Contact info

4.9

Excellent

TrustScore 5 out of 5

851 reviews

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Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best server hosting ever in this world

Best server hosting ever in this world, the staff is soo helpful, was having issues with some "Unsupported Java Version" couldn't fix it for 3 days but the Legend Shawkat Abdelhaq came in clutch and fixed the problem, also the prices are not high too, such decent prices and i just love to host my servers with Pine Host and ill be hosting with them for a long time, my experience is going great great!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Lightning fast support

I was amazed how quick the response was for help, i've used other services and never had that level of speed and efficiency. Shawkat really helped out. Thank you

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Instant support

Instant support, very helpfull people and an easy user friendly panel, first time having a server on unturned, and understood everything, also shout out to my goat Shawkat<3

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely lovely service

Absolutely lovely service. Amazing speeds and generous customization from Pterodactyl, this is the service you should choose if you want to REALLY run a game server!

5 April 2026
Unprompted review
Rated 4 out of 5 stars

I requested to have my game transferred…

I requested to have my game transferred to a new server and the technician, Shawkat, was very helpful in helping me get that done. I will be assessing if this help my gameplay with my group of 5-6 people. I hope it does because the lag and stuttering is awful, but I chalk it up to me not picking the correct server. I'm in California and the server I chose was in Texas. I'll update once I have the new server up and running.

3 April 2026
Unprompted review

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