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Pillow TalkReviews 

166
•
TrustScore 4.5 out of 5

4.3

Bedding Store
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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations and are exactly as described online. The online ordering process is consistently highlighted as easy to use, with many appreciating the clear product descriptions and images on the website. Reviewers also commend the fast and prompt delivery service, with many parcels arriving well-packaged and in perfect condition. However, some customers also noted issues with dispatch times, experiencing delays and a lack of tracking information for their orders. A few other people also felt that some products, particularly bedsheets, were of poor quality, showing piling after only a few washes or not meeting expectations. Additionally, some reviewers mentioned frustration when certain desired products were not available for online delivery, despite being listed on the website.

What people talk about most

Product

Consumers generally express satisfaction with the products, often praising their quality, appearance, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the quick and prompt... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of... See more

Order

People report positive experiences with order, highlighting the ease of online ordering and the timely... See more

Website

Reviewers highlight positive aspects of the website, with many finding it easy to use for online purchases... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I mostly shop in-store or purchase online and order for click and collect. I just shopped at North Lakes today and had a great experience with staff who were well-informed and helpful, didn’t try to o... See more

Rated 4 out of 5 stars

Easy ordering online products and delivery services was quick and prompt our ist ordered. But one thing though those curtains or some sales products that they had or that we wanted to have it isn’... See more

Rated 5 out of 5 stars

I received everything that I ordered in good condition and as portrayed in the catalogue. The feather cushion was much nicer in real life. I am very happy with all of my purchases including cushions... See more

Rated 5 out of 5 stars

Absolutely love this throw. The colour is gorgeous. Exactly what I was looking for. Pillow talk's customer service needs a special mention....they have been outstanding. My order was lost in transi... See more

Company details

  1. Bedding Store

Written by the company

At Pillow Talk we pride ourselves on turning houses into homes, and rooms into sanctuaries, filled with homewares, bed linen and bedding carefully designed and selected by our team of in-house comfort experts. For over 40 years we have travelled locally and abroad to find quality materials, exceptional fibres and the latest styles, so that our customers are guaranteed of the feeling of comfort every time they sleep in bed or fall among their couch cushions. We believe that no matter where you live in Australia, we will have your comfort covered, for this is what we strive for as the comfortable living experts.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

166 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(166)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fabulous sheets that wash and dry well

My fitted, flannelette sheets arrived in the time frame quoted. I have washed them once and unlike another brand I purchased earlier in the winter, that only lasted 2 washes before I had to throw them away, this set have not shrunk and I can keep using them.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

My new man

Always a pleasure purchasing through Pillow Talk.
Easy to order and fast shipping.
I ordered a memory body pillow and my goodness…..this pillow far exceeds any pillow I’ve ever had. It’s like sleeping next to a new man…a big, soft, cuddly man. Needless to say, I had the best first night sleep ever and he will be a permanent fixture in my bed❤️🥰😆

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Love the quality of quilt covers and…

Love the quality of quilt covers and cushion covers. Packing was done very thoughtfully with vacuum sealed package(cushion insert). Great quality bath mats! Love the patterns too! Everything I ordered exceeded my expectations!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Palm tree doona perfection

The delivery was quick , the price point was encouraging and the product was amazing! So soft, exactly as it was advertised and makes my bedroom look amazing. I’m so happy with it

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Happy shopper

Super fast delivery and the product was just as discripted. Change of season bed decore done ✔️

9 October 2025
Unprompted review

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