The Renegade Pants from Marcus Pierce were a huge disappointment. The fabric felt cheap, nothing like the description or photos, and the sizing was completely off—it did not fit any of the “all body t... See more
Pierceandharrison
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I ordered three pair of pants from Marcus Pierce and they were too big so I sent an email to Rik to exchange the pants. Amber responded within 24 hours and told me that I needed to give the exact siz... See more
Beware! This is a fake company. The owners are fictitious. It doesn't have a presence on the UK Government Companies register. Like other Chinese pseudo British companies, often 'closing down', they w... See more
Stay clear, these are cheap, low quality shoes from the far east and not the traditional London based store that the ads portray. I ordered a UK 14 and what I received was the equivalent of a UK size... See more
The Renegade Pants from Marcus Pierce…
The Renegade Pants from Marcus Pierce were a huge disappointment. The fabric felt cheap, nothing like the description or photos, and the sizing was completely off—it did not fit any of the “all body types” claims. The worst part, however, is the customer service: I tried to return the $200 pants but was only given an automated link that didn’t work. I reached out to their support team three separate times to notify them of the issue and got nothing but silence or an automated response. Now I’m stuck with pants I can’t use or return. Save yourself the headache—shop at a reputable store with real customer service and actual return policies. Don’t risk getting stuck the way I did with a product and business that don’t stand behind what they sell
Don’t order from Marcus Pierce unless you are sure the pants fit because customer service is aweful
I ordered three pair of pants from Marcus Pierce and they were too big so I sent an email to Rik to exchange the pants. Amber responded within 24 hours and told me that I needed to give the exact size and color of pants for an exchange and she would send me instructions on how to return and exchange the pants. So I emailed back and gave the exact size and color that she requested. It has been more than 30 days and she will not respond to any of my emails since so I am stuck with three pair of pants that are too big and I cannot wear. I would never order from this company.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. The goods sent where the wrong size from those ordered. The quality was shocking. It took multiple emails to get a return address and once they had received the items in China they did not process my refund despite promising to do so. I finally requested a chargeback through by bank on my debit card used and after 4 months from date of order my bank issued my chargeback.
Scammers
I placed my order with these people, advertised on the FaceBook platform, paid for goods they did not arrive. I contacted them they assured me that the goods would be resent with a different carrier but it would take some 25 working days to arrive nothing delivered. I tried to send them another email today but there Email address is not longer active. Thanks for scamming me, thanks to Facebook for allowing them to use your platform.
Avoid like the plague
Avoid like the plague. I have been trying to get a refund since the start of May. They are not responding to any of my emails. They are based in China, which is definitely not clear on the website. DO NOT USE THIS WEBSITE!!!
Paid 37.99 for a shirt by their sister…
Paid 37.99 for a shirt by their sister company lillian and pierce. Scam Chinese company. Only delivered after getting the bank to put a charge on them. Product absolutely rubbish. Had to bin it day one. They also scammed my inbox and lifted my credit card. Fortunately my bank cancelled the card in time. DO NOT GO NEAR THEM.
Avoid
Avoid - they are con artists.
Looking at the reviews I am surprised someone gave them a 2 star.
There are many one star companies who dont deserve to be listed along side these criminals.
Get you money back via your credit card, don't bother contacting they will not return any call.
They also spam your inbox
Avoid!!!
Shocking
Shocking..wrong sizes. Took ages to arrive.. No way to send back for a refund etc etc Never again.
NEVER use this company they are TERRIBLE
Thi is a terrible company in terms of quality of product, lead time to get the product, terrible command dishonesty by the team there when promising to comeback and never responding again. NEVER use this company they are a disgrace
Fraud…
2 months since being offered compensation, several emails sent and no payment and not even the courtesy of a response to emails.
Fraudulent company. Do not order from them
Lillian and Pierce I believe is the…
Lillian and Pierce I believe is the same outfit.
I paid £39.99 for a long sleeve shirt and it was total crap, the tailoring, the fabric and the sewing was third rate. I suspected they were dodgy when no address could be found and nothing at Companies House in spite of their website photo of what could be a store in Chelsea or Bond Street - all fake no doubt. Facebook sent me the add - Facebook should monitor these scams but as long as the money is coming in they don't bother.
Fake shop
Fake shop. They also use the brand name Lillian & Pierce. They put fake pictures of posh UK shops & clothes. But send cheap rubbish straight from Chinese factories. With no return address given to get refund.
Misleading advertising
Misleading advertising, this company is in China. 'Genuine leather shoes' turned out to be plastic fakery. Wrong size supplied. Company refuse to accept responsibility and want buyer to return item to CHINA at buyer's expense before refunding. Don't get caught.
Total Rip off
First they sent me a top that was not as advertised at all. It didn’t have proper clothing labels either. They talked me out of full refund because I would have to pay for the postage and it would have to be returned to China. They then offered a 20% refund. I told them that wasn’t enough, and that I could never wear the poor quality top. Then they offered 40% which I accepted. I never received the refund despite following up with them numerous times. Interestingly, I saw a ‘rogue’ top , very much like my own in a charity shop in a different town. No labels, poor material ( not what was advertised) etc. I suspect the donor was as ripped off as I was. DO NOT buy anything from this company.
There customer service is very poor
There customer service is very poor. Emails go unanswered, or are simply not read with stock answers given. At the moment I have been waiting 6 weeks for a resolution to my issue.
I would not recommend this company.
ORDER #2144
This is a total scam .
This is a total scam .. it says its "CLOSURE SALE UPDATE: Stock is limited"
… Its been saying this for always .We bought lots womens clothes ,very poor fabric and manufacture ... bought boots look really cheap ....real fiddle ...dont buy
Rip off
These people have set up to rip people off across a wide range of products. Do not buy from them. I make things in China so I know how these kind of trading companies work and the internet, social media and email marketing are perfect tools for them. This companies sells the lowest quality items and should not be allowed to trade
This is a scam company
This is a scam company, I purchased a pair of leather boots upon delivery they are 100% fake leather. The boots were sold as made in Britain however all packaging has Chinese markings. DO NOT PURCHASE anything from this company they a SCAM company.
Please please please don’t get drawn…
Please please please don’t get drawn into these load of thief’s! They say your order will be delivered within two days but it’s coming from china! And the quality is crap
Absolute scammers and thieves
Absolute scammers and thieves. Their products are extremely poor quality - you wouldn’t even want to give them away!!!
‘Cashmere’ jumpers are polyester and acrylic as per the label inside them!!!
Avoid like the plague!
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