PickleballCentral logo
Visit website

PickleballCentral Reviews 9,023

•
TrustScore 4.5 out of 5

4.3

Tennis Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, competitive pricing, and the helpfulness of the customer service team. Many people appreciate the fast shipping and the overall ease of the ordering process, often highlighting the quality of the merchandise received. However, some customers also noted occasional issues with shipping and tracking, including delays or items arriving damaged due to insufficient packaging. A few people experienced difficulties with order fulfillment, such as missing parts or incorrect items, and some expressed dissatisfaction with the resolution provided by customer service in these instances.

What people talk about most

Product

Reviewers highlight positive aspects of products, often praising the wide selection of paddles, balls, and... See more

Order

People report ambiguous experiences with order. While many customers praise the ease of ordering, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping and quick... See more

Price

Clients share positive opinions on price, often finding competitive deals and reasonable costs for products.... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve had a good experience shopping with PickleballCentral. They have a huge selection of paddles, balls, and gear, which makes it easy to find exactly what you’re looking for. Shipping is usually f... See more

Rated 5 out of 5 stars

The paddle that I ordered arrived with a chip on the rim. I wrote to them (on New Year's Eve), never expecting a response...and I got one immediately. They apologized and sent me out another paddle... See more

Rated 5 out of 5 stars

Great selection of all products. Information about each on the website was very good. Ordering was easy. Shipping was a bit slower than I am used to but when I called I got a very friendly and help... See more

Rated 5 out of 5 stars

I've made several orders with Pickleball Central, and I've always had a good experience. The prices are reasonable, and their return policy is generous. The free ground transportation is a little sl... See more

Company details

  1. Tennis Store
  2. Sporting Goods Store

Information provided by various external sources

PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Pickleball central is quick & reliable!

Pickleball central has always been a quick & accurate supplier for all things pickleball!! They have a marvelous paddle demo & return policy, unlike some other paddle businesses!
Thanks to Pickleball Central for honoring some clubs discount…it is very appreciated!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Four saves.

Over the past year, my 1st pair of Falcons saved my eyes four times. These were direct hits on the lenses. Two hits came from another court and caught me off guard. Absolutely no damage to the glasses. I decided to get a backup pair - just in case. Can't be too safe!

12 November 2025
Unprompted review
Rated 3 out of 5 stars

The delivery of the item I orders was…

The delivery of the item I orders was very slow. It took over three weeks using the USPS. I was actually surprised you used the USPS and not FEDEX or UPS. If you partner up with Amazon, they probably would deliver your items in a day or two.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to work with

Easy to work with, fair prices, quick shipping! Great company, will order again from these folks soon. 👍

1 March 2026
Unprompted review
Rated 1 out of 5 stars

You advertise fast shipping

You advertise fast shipping. Pure nonsense. I ordered a paddle 6 days ago. A shipping label was created 5 days ago. Yet it still has not been given to the shipper for delivery. Just cancel the order and refund the purchase amount.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and helpful

USPS had some odd messaging regarding not receiving the item. I reached out to PickleballCentral and they were prompt, polite, and reassuring. Paddle was as described ... I'm still getting used to it so I might write a review on the paddle itself later. But the service was great, thanks.

20 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look