photomoonlamp Reviews 

191
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

From beginning to the end, it was an amazing experience. As soon as I bought the gift, I was contacted by Amy to confirm the selection of photo and ETA. The Team was kind and attentive, and the key... See more

Rated 5 out of 5 stars

I ordered two Spotify glasses for my boyfriend and my friend. They arrived today and they are amazing. I was worried about all of the reviews so I got in contact with customer services and they assure... See more

Rated 5 out of 5 stars

I ordered 3 weeks ago ( last week of August) 3 different Moon Lamps with pictures of my children and small text as dedication. I thought it would take minimum 1,5 month until I receive the lamps here... See more

Rated 5 out of 5 stars

Order a personalised light and recieved it very quickly. There was a minor error on my order and after sending a simply email expressing my concern, it was immediately responded to, and a replacement... See more

Company details

  1. Gift Shop
  2. also in
  3. Decoration and Interior Design Store

Information provided by various external sources

Personalized Lover Creative 3D Print photo Moon Lamp, Engraved Lamp - Touch Two Colors. Photo Moon Lamp is unique and personalized, which makes it a perfect gift for a Wedding, Anniversary, Valentine‘s Day Gifts, or as an everyday gift for your loved o...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

191 reviews

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No history of asking for reviews

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4.4

All reviews

(191)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

One of the worst companies I’ve ever…

One of the worst companies I’ve ever used!! DO NOT GO NEAR THEM they are fraudulent! I ordered something from them that I never received. They told me it was delivered when it hadn’t been and I’m still fighting for my money to come back! They are awful DO NOT USE unless you want to be robbed blind!

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap. Wood anniversary frame fell apart straight out of the box.. don’t waste your money.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Took me several months to receive and…

Took me several months to receive and it never worked properly. Still doesn't. In order to change the color of the light and actually keep it on, I have to keep hitting it until I get lucky and it lights up. Would never purchase again. I kept it because it has a photo of me with my mother on it. She has since passed away. Eventhough it doesn't work 99.9% of the time, it's will remain a keepsake for me.

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Great and super quick service and shipment to Italy! Wonderful Moon Lamps with pucture of my children!

I ordered 3 weeks ago ( last week of August) 3 different Moon Lamps with pictures of my children and small text as dedication. I thought it would take minimum 1,5 month until I receive the lamps here in Italy where I live. The surprise whas been great when I got last week a bigger package with the moon lamps. Wow! Beautiful Moon Lamps with the puctures of my children. I am very happy and will order again some lamps as Christmas gifts

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Perfect gift for loved ones!

I purchased a moon lamp for my partner with a picture of him and his grandson for Father’s Day and a little message on the back. It came out beautiful and my partner absolutely loves it!
Communication was great from photomoonlamp and I would recommend them to anyone 😊

5 September 2023
Unprompted review
Rated 4 out of 5 stars

Legit and honest about products and…

Legit and honest about products and shipping time. It was a little smaller then I thought it would be which made the letter engraving on certain names/letters hard to read. But overall happy with the purchase.

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it. As described, arrived in a timely manner. Bought for a wedding present and I am sure my friends will love it too.

17 August 2023
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY!!!

DON'T BUY FROM THIS COMPANY!!!
Absolutely terrible experience. Ordered item at the end of December, haven't received item, asked for a refund, haven't received one and poor communication.

1 April 2023
Unprompted review
Rated 1 out of 5 stars

All Around Bad Experience

The Item I ordered took over 30 days to arrive, far beyond the advertised time, they made a mistake on the item but would not fix, would not honer their own return or replace policy. All around a bad experience

27 January 2023
Unprompted review
Rated 4 out of 5 stars

Cute little lantern.

Cute little lantern...smaller than expected but a nice & personal gift. It keeps kind of going on & off....have to give it a little shake sometimes to make it stay on

2 February 2023
Unprompted review

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