I am totally satisfied with the photobook I have ordered. The photobook arrived in 10 business days in Thailand to my hotel. The support is very responsive and ready to help. I was worried about the n... See more
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See what reviewers are saying
Just to start off, lots of fake reviews for this place obviously written by employees so take with a grain of salt. This is not a worldwide company they only print in Asia then send off. Meaning... See more
Unfortunately the quality of the photo paper is not suitable for humid countries. Upon arriving they looked great, but within a week they were fully curled in half, while other pictures that I had pur... See more
I’m super satisfied with the products. Very quality prints with vibrant colors. It makes the photos looking alive. Ever since I was young, I like scrapbooks and photo albums that is not common nowada... See more
Company details
Information provided by various external sources
The Photobook Worldwide Group currently serves more than 100 countries worldwide, and has 4 global offices located in Australia, Canada, Malaysia and Philippines.
Contact info
Jalan Anggerik, 40150, Shah Alam, Malaysia
- photobookworldwide.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Super quality and on-time delivery
Do not use the photobookworldwide.com website
The photobookworldwide.com website does not function properly, and it is not user-friendly. I finally managed to make a photobook and after several attempts at paying for it, I received an email receipt for the order. The payment was taken from my Mastercard and then waited and waited for delivery. The 'track my delivery' online did not function. After several emails to the company and no successful outcome I tried the Chat online, who said there had been a problem uploading my order and it would have to be manually 'pushed', but they could not tell me how much longer I would have to wait for delivery. I have now requested a refund which apparently I have to wait about 7 days for!! Appalling from start to finish. I do not recommend that anyone uses their service!!
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