Phomo Reviews 

464
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Delicious fresh food. Brilliant Pho experience delivered to my front door. Anywhere in UK. Easy to use instructions. Gorgeously yummy, and I’d order every week. Deserving of 5* as food is super a... See more

Rated 5 out of 5 stars

Ordered from Phomo for a change from our usual Friday night take away and was so glad we did. The different items were packaged really well and recyclable packaging had been used where possible. The f... See more

Company replied

Rated 5 out of 5 stars

We got the night in for two kit, and it was an absolute joy! Making the summer rolls was a really fun experience, and we loved the handy video demonstration too. The beef steak pho was completely deli... See more

Rated 5 out of 5 stars

Perfectly packed and presented, fresh produce that cooked into a truly delicious and filling meal. Pure comfort in a bowl! Very helpful customer services too, who sorted out my delivery date error wit... See more

Company details

  1. Meal Delivery
  2. Asian Fusion Restaurant
  3. Food Producer
  4. Meal Takeaway
  5. Vietnamese Restaurant

About Phomo

Written by the company

Award-winning Vietnamese meal kits made with premium ingredients and available for nationwide next-day delivery and regular subscriptions.

Fresh - We make all our Pho from scratch using locally sourced ingredients so every one is a little different. No preservatives or nasties.

Fearless - Pho is super simple and fast. No need for a whole store cupboard of ingredients to make a simple dish. We've boiled everything down to its soulful essence - you finish it off your way.

Feel good - Delicious tasting and healthy food - we've got you covered! All of our kits are under 500 calories and gluten free. And with our customisable bowls, you can add in, or leave out, what YOU want.

Shop All Pho Kits Shop All Experiences Shop Vegan Shop starters, sauces and sides

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

464 reviews

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4.6

All reviews

(464)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 amazing!

All the food tastes amazing and really authentic Vietnamese, i had the dinner for 2 beef pho and prawn summer rolls. Really good portions for the value and food quality really fresh. Would 100% recommend and can't wait to order again

6 February 2023
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Reply from Phomo

Thank you for taking the time to leave this review - we are so pleased you enjoyed it all!

Rated 5 out of 5 stars

Amazing!

Communication was great and the actual food was incredible. Officially addicted! Personally I recommend ordering extra veg (bak choi, shitake mushroom and the bean sprouts) as otherwise wouldn't have been enough for me.
Can't wait to order again!

31 January 2023
Unprompted review
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Reply from Phomo

Thank you for taking the time to leave such a lovely review!

Rated 4 out of 5 stars

Really fun alternative to takeaway or…

Really fun alternative to takeaway or from scratch. Had fun making the summer rolls, definitely a skill. Didn’t love the vegan broth (just not to my taste) and one was missing so we were short. Phomo was helpful in resolving quickly. Would definitely order again.

4 February 2023
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Reply from Phomo

Thanks for taking the time to leave your review. We are sorry about the missing broth but glad you enjoyed what you had!

Rated 5 out of 5 stars

Easy ordering and delivered on day…

Easy ordering and delivered on day requested. Bought as birthday gift for a trip away for weekend and they loved it

3 February 2023
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Reply from Phomo

Thank you for leaving your review and for choosing us for the special occasion - it is an honour for us!

Rated 1 out of 5 stars

Still haven’t received my order and…

Still haven’t received my order and have not received good + consistent customer service providing any type of solution from the team. Haven’t even had a response and had to chase up twice to begin with. Still no word from Phomo and no package.

2 February 2023
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Reply from Phomo

Hi Ashley - we're really sorry the courier delivered this to the wrong address. Hopefully the replacement will make its way safely to you so you get to enjoy our food!

Rated 5 out of 5 stars

Spot on

Spot on . Great flavours , well packaged. Easy, tasty and fresh. Lovely!

1 February 2023
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Reply from Phomo

Thank you for taking the time to leave a lovely review!

Rated 5 out of 5 stars

Superb!

The quality - and quantity - of the ingredients is first class, and the taste of the various pho combinations is excellent. Highly recommended!

19 January 2023
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Reply from Phomo

Thank you for taking the time to leave a lovely review - we are so pleased you enjoyed it.

Rated 5 out of 5 stars

The Phomo Cooking Kit was a great way…

The Phomo Cooking Kit was a great way to make delicious and authentic Vietnamese Pho at home. The kit includes all the essential ingredients that you need to make a delicious bowl of Pho, including a mix of spices, a bowl of noodles, a bottle of Pho seasoning, protein and a pack of fresh herbs. The kit also comes with detailed instructions (via QR code) on how to make the perfect bowl of Pho, giving you the opportunity to recreate this classic Vietnamese dish in your own kitchen. With the Phomo Cooking Kit, you can make a flavourful, comforting, and healthy bowl of Pho in no time.

24 January 2023
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Reply from Phomo

Thank you for taking the time to leave a lovely review!

Rated 3 out of 5 stars

Quality of food is excellent, but guidance is patchy

Quality of food is excellent, Guidance is patchy.

I am a Pho enthusiast and the broth was beautiful, the flavour was perfectly balanced with spice. I had never had pak choi with pho before which was new and enjoyable although I wouldn't use the stalk just the leaves next time. We added Vietnamese meatballs to ours to give it a little variety, but it was very tasty, better than even some Vietnamese restaurants I have been to.

The Summer Rolls were somewhat challenging. We watched the video guide and read the instructions multiple times but still did not manage to make a successful summer roll. I think the guidance here needs to be broken down by photos/videos into steps. Big one being around how to 'handle' the rice paper wraps. We are both summer roll lovers so that was disappointing.

But in summary food is tasty and enjoyable, but it would benefit from clearer instructions.

25 January 2023
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Reply from Phomo

Hi, thanks for taking the time to leave your review. We have taken on board the feedback about the menu cards and have rewritten them and they are now included in every box. Hopefully this will improve the experience for everyone.

Rated 4 out of 5 stars

A substantial meal.

We have eaten Pho in Hong Kong and Vietnam. Yours is authentic.

28 January 2023
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Reply from Phomo

Thank you for taking the time to leave a lovely review - we're so pleased it matches up with your travel memories!

Rated 5 out of 5 stars

Very enjoyable

Our first order with Phomo and we enjoyed it very much. The food was very fresh and tasty and prepared with some imagination. I particularly enjoyed the marinated chicken. Delivery was efficient and on time, everything was well packaged, with thought given to the environment.

21 January 2023
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Reply from Phomo

Thank you for taking the time to leave a lovely review!

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