Philsmithhair Reviews 

134
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Disappointed that my Phil Smith hairdryer has packed up within 3 years (used twice a week) after my Clairol Big Shot lasted over 30!!

Rated 1 out of 5 stars

sister has been using Big it up product - meadowfoam polymer volume boosting spray - for some time - cant find it anywhere in the shops. Email to the address on website AND filled in the form on sa... See more

Rated 5 out of 5 stars

Absolutely love the new professional hair care range, especially their Miracle Primer. Best product I’ve found to moisturise and tame my frizz. I use it on damp hair before I blow dry and also a... See more

Rated 4 out of 5 stars

Bought on line the Long & Strong shampoo & conditioner; smell great & make hair really soft & shiny. Also bought the keratin smooth spray, pleased with that too. Regularly used the coco licious heat... See more

Company details

  1. Hair Product Store

Information provided by various external sources

Cruelty Free salon professional hair care products sold exclusively at Sainsbury's and online at philsmithhair.com


Contact info

2.6

Poor

TrustScore 2.5 out of 5

134 reviews

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2.6

All reviews

(134)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing

Disappointed that my Phil Smith hairdryer has packed up within 3 years (used twice a week) after my Clairol Big Shot lasted over 30!!

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Useless customer service

sister has been using Big it up product - meadowfoam polymer volume boosting spray - for some time - cant find it anywhere in the shops. Email to the address on website AND filled in the form on same website enquiring where where it can be bought - no reply to either. Phil Smith needs to sort out its customer care department.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

AMAZING! I have been using the Deep Moisture Shampoo and Conditioner for over a month and my hair feels SO good. It is shiny, healthy and easier to style. I highly recommend these products.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Products

Absolutely love the new professional hair care range, especially their Miracle Primer. Best product I’ve found to moisturise and tame my frizz. I use it on damp hair before I blow dry and also a small amount each morning. Definitely protects my hair from damage and last for ages!

I couldn’t believe some of the low reviews below. I’ve always enjoy using their products and supporting a British company too.

Hopefully this will help others in choosing a top 5 star product!

11 August 2025
Unprompted review
Rated 1 out of 5 stars

The worst shampoo I have ever…

The worst shampoo I have ever purchased, and it cost me £12. I used it three times and my hair still didn’t feel clean. It doesn’t foam and leaves a horrible residue on the hair. Absolutely awful product.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Both Phil Smith hairdryers from Argos failed within in 9 months of use …

Bought a travel hairdryer from Argos manufactured by this company which failed within warranty and was replaced by Argos. However the replacement only lasted 6 months before it developed the same fault as the original after 9 months of use! Argos claim (as do Sainsbury's) that the warranty was for 12 months after the initial purchase not form the date of the replacement (although it was refunded and repurchased at that time!) After contacting the manufacturer, Phil Smith, on their "Contact Me" webpage, and receiving no response. it has prompted me to leave such a review.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

Bought a Phil Smith hairdryer in May…

Bought a Phil Smith hairdryer in May 2024 which literally blew up in my hands 5 weeks ago. Got a replacement in Argos (thats another story) and it blew this morning! I'm having to go back to Argos today with it and am not looking forward to it. Definitely wont be buying Phil Smith hairdryer again!

14 January 2025
Unprompted review
Rated 1 out of 5 stars

New brunette dry shampoo garbage

New brunette dry shampoo garbage. I have purchased phil Smith wow Brunette dry shampoo for years, great stuff. Then it disappeared then recently brought out Brunette refresh. What absolute and utter garbage it does nothing in fact it seems to make my hair worse. I bought 10 tins there is 9 left going in the bin. Utter rubbish

27 May 2024
Unprompted review
Rated 2 out of 5 stars

It good when the hairdryer works

It good when the hairdryer works. I’ve had two issues with this hairdryer in four months where it has stopped working. The first time it overheated and started smelling like smoke. Then the second time it just stopped working.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Bombshell is a Great Prduct

I have been using Bombshell for years. Its great for my blond hair. Unfortunately it's out of stock everywhere. Even at Phil Smith?? I cannot find any explanation anywhere and really hope it comes back. My concern is, if its due to a lack of an ingredient it will not be the same as happens with lots of products

8 April 2024
Unprompted review
Rated 5 out of 5 stars

I am 80.

I am 80.
The Coconut Shampoo is marvellous.
My go-to when hair needs a lift and shine.
My hair is curly and it looks wild and clean.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing products and great…

Absolutely amazing products and great customer care. Prompt delivery and good value for money … The products smell gorgeous and are non sticky and do not leave a film on the hair … leaves my hair light, bouncy and soft … Would order again.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

I’ve been using Phil Smith hair…

I’ve been using Phil Smith hair products for a while now and find it really suits my hair . Previously it seemed to feel very heavy but now it is much lighter and less frizzy on the ends . I will be ordering this new range. Thankyou

24 September 2021
Unprompted review

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