Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site. Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were... See more
Company replied
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... See more
Company replied
I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... See more
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Company details
Written by the company
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Contact info
2 Gregory Street, SK14 4HR, Greater Manchester, United Kingdom
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4.8
Excellent
166 reviews
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My original package was delivered to…
My original package was delivered to the wrong address. After emailing Philip Harris they sent a replacement package out. Very officiant customer service. Thsnkyou
22 September 2026
Reply from Philip Harris
We are happy to hear that our customer service team resolved the delivery issue for you quickly. Thank you for your positive feedback; we appreciate your patience while we sorted out your package.
Reply from Philip Harris
We are glad you enjoyed our fast service and fair pricing. Thank you for your review!
Great customer service
Great customer service, Sophie was very helpful and arranged a return for me stress free.
2 October 2026
Unprompted review
Reply from Philip Harris
We are glad you enjoyed your experience. Thank you for your feedback regarding our smooth, helpful return process.
Good customer service
As soon as I contacted the enquiries desk, I received a prompt response, and my issue was resolved the following day. I was very happy with the quick and helpful service.
1 October 2026
Unprompted review
Reply from Philip Harris
We are happy to hear that our support team addressed your inquiry so efficiently. Providing fast and effective assistance to resolve your concerns is always our priority, and we truly appreciate you taking the time to share your feedback with us.
Reply from Philip Harris
We're so happy to hear you received friendly, helpful, and efficient service. We truly appreciate your kind words.
Cartridge paper A1 purchase
I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and delivery was exceptionally fast. Would definitely recommend!
25 September 2026
Reply from Philip Harris
We are so happy to hear that our paper's value and versatility exceeded your expectations! We truly appreciate your kind words about our fast processing and delivery. Thank you for your wonderful recommendation!
Reply from Philip Harris
We're so glad you had an excellent experience with our team and service. We appreciate your kind words!
Reply from Philip Harris
We're delighted you consistently have a good experience with our product and service. We appreciate your kind words!
Deliveries are really speedy and PH…
Deliveries are really speedy and PH keep you informed every step of the way.
23 September 2026
Reply from Philip Harris
We are so happy to hear that our speedy deliveries and communication met your expectations. Thank you for your wonderful feedback!
Always keep us informed and the…
Always keep us informed and the delivery was quicker than anticipated even though coming from a third party
10 September 2026
Reply from Philip Harris
We're so glad to hear we kept you informed and that your delivery arrived faster than expected! We truly appreciate your positive feedback.
Great supplier of school science…
Great supplier of school science resources. Customer service is always helpful and prompt at queries. Usually stocks what is needed for a science class practical and reasonably priced.
7 September 2026
Reply from Philip Harris
We're delighted to hear our school science resources and customer service consistently meet your needs. Your positive feedback on our stock and pricing is greatly appreciated.
Reply from Philip Harris
We're so glad you found our ordering process easy and our delivery fast. We appreciate your positive feedback!
Reply from Philip Harris
We're so happy to hear you had a great experience with our customer service and quick delivery! We appreciate your kind words.
Reply from Philip Harris
We're so glad to hear you're happy with our fast delivery and the quality of our items! Thank you for your wonderful feedback.
I am always happy with speedy delivery…
I am always happy with speedy delivery and quality of my order.
3 September 2026
Reply from Philip Harris
We are so happy to hear you consistently receive speedy delivery and quality with your orders! Thank you for your kind words.
Helpful product advice
Really helpful when providing advice to repair old products. Also, provided products at reasonable prices and explained any offers or transport costs.
22 April 2026
Reply from Philip Harris
We're so happy to hear our advice on repairing older products was helpful and that our pricing and explanations of offers were clear. Thank you for your kind words!
I ordered 3 x 10kg plaster powder with…
I ordered 3 x 10kg plaster powder with next day /24 hours delivery. I received 2 of the 10kg but the 3rd package was delivered later after the weekend. They were all ordered together in one transaction and I had to stay at home twice to receive the order. It had cause inconvenience of precious time.
17 September 2026
Reply from Philip Harris
We are very sorry to hear about the inconvenience caused by the split delivery of your plaster powder order. Please expect a call from Lauren in our customer services team to resolve this.
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