Jon turned up very early and I appreciated his apology, it was fine. He acknowledged my dog and played with her prior to commencing the service and clean of my cleaner. He was thorough and also told m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had 3 hoovers 2 shark uprights one cordless , one corded and one x4 sebo ,two sharks in dire trouble , filter and power issues , the sebo had a severed lead and filter issues plus two rollers to be re... See more
Company replied
I cannot recommend this company highly enough. I had my Dyson V15 detect serviced today. Jack the engineer completely dismantled the hoover and cleaned every part of the hoover. I must say the... See more
Company replied
Had our Dyson serviced and fixed. Booking the appointment was easy, the phone team were informative and have many time options available to suit me. Jack the servicing engineer was friendly, worked... See more
Company replied
Company details
Written by the company
In-home servicing of high-quality vacuum cleaners. we specialize in the servicing and repair of Dyson, Miele, Kirby, Gtech, SEBO and Oreck vacuum cleaners.
Contact info
United Kingdom
- phcvacuumservice.co.uk
4.8
Excellent
787 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good service, arrived on time and thoroughly cleaned the vacuum. Replaced the motorised head as damaged but this was very expensive compared to other suppliers. Don’t really get opportunity to check out prices.
18 March 2026
Unprompted review
Reply from PHC Service
Hello, Ian thank you for your review. As Aldo Gucci said in 1938 "Quality is remembered long after the price is forgotten".
Ross was very efficient and went…
Ross was very efficient and went through what he would be looking at and how to service or repair the Dyson. Ross had the parts available to replace and we went ahead with the repair which was completed quickly.
17 March 2026
Unprompted review
Reply from PHC Service
Thank you for your five-star review.
As ever with PHC the engineer turned up…
As ever with PHC the engineer turned up on time and was smartly dressed. Took care of my property. Job done speedily and efficiently.
10 March 2026
Unprompted review
Reply from PHC Service
Hello, Nick, thank you very much for your kind review.
PHC are a superb company
PHC are a superb company.
Ross our engineer was very helpful, polite and a pleasure to host.
I enquired about additional service options on other Dyson products as my friends are interested in using PHC 👍
11 March 2026
Unprompted review
Reply from PHC Service
Hello, Julia, thank you so much for your positive and detailed review.
Ross was beyond excellent
Ross was beyond excellent
So skilled, personable and professional
He explained clearly the problem and what our cleaner was doing wrong by not inserting the bag correctly.
Although sadly we required a new motor the vacuum is now working perfectly
9 March 2026
Unprompted review
Reply from PHC Service
Hello, Mrs Williams, thank you so much for your detailed and positive review. It was our pleasure to help.
Reply from PHC Service
Thank you for your five-star review.
Excellent service
Mark turned up Smack on time. Was pleasant and helpful throughout and left our Dyson as new
5 March 2026
Unprompted review
Reply from PHC Service
Thank you for your five-star review.
Great service from phc
Mark from phc serviced my dyson yesterday 03/03/26 as always great service, on time, professional really nice man who did a very good job!
3 March 2026
Unprompted review
Reply from PHC Service
Hello, Janet, thank you for lovely review.
I’ve used this company a couple of…
I’ve used this company a couple of years and they are brilliant.
I’ve been kept informed and engineers great
2 March 2026
Unprompted review
Reply from PHC Service
Hello, Sheila, thank you for your positive review and continued custom.
Turned up on time
Turned up on time, fitted the part quickly and efficiently - no fuss
3 March 2026
Unprompted review
Reply from PHC Service
Hi, Sally, thank you for your kind review.
Ross is excellent
Ross is excellent . So friendly and explained what the part he was replacing for was needed for .
3 March 2026
Unprompted review
Reply from PHC Service
Hello, Susan, thank you for your five-star review.
PHC VACUUM SERVICE
Tyler, the service engineer, was extremely polite,very efficient ,and knows everything about the Dyson v10
He arrived on time, and made the necessary repair to the vacuum and gave it a service that made it look and work like new. Iwas extremely pleased
and would recommend them to anyone
2 March 2026
Unprompted review
Reply from PHC Service
Hi, Mike, thank you for your detailed and positive review.
Great service
Tyler is fantastic and very knowledgeable. Great service
26 February 2026
Unprompted review
Reply from PHC Service
Hello, Fiona, thank you for your great review.
I would recommend PHC Service
I would recommend PHC Service. They have always been very helpful. Thank you Tyler for sorting my Dyson this afternoon.
2 March 2026
Unprompted review
Reply from PHC Service
Hello, Judith, thank you for your high recommendation.
On time
On time, very efficient and done a good job, very pleasant 👍
27 February 2026
Unprompted review
Reply from PHC Service
Thank you for your kind review, John. We will harder next time earn win the missing star.
Annual service carried out on my Dyson …
Annual service carried out on my Dyson vacuum cleaner today by Jon
Great service, as usual by these guys, they all know what they’re doing and are polite professional and very efficient
Highly recommended
Thank you
27 February 2026
Unprompted review
Reply from PHC Service
Hi, Pete, thank you for your positive review and continued custom.
Great Problem Solving
Mark was very knowledgeable and quickly worked out why our Kirby was not working. The problem was fixed in minutes. Many thanks for excellent service.
26 February 2026
Unprompted review
Reply from PHC Service
Hi, Pat, thank you for your positive review.
Jon was very friendly and polite.
26 February 2026
Unprompted review
Reply from PHC Service
Thank you for your five-star review.
Annual service
Brilliant service, Dyson is now good as new, working and collecting all the dog hair etc. efficient and thorough engineer.
23 February 2026
Unprompted review
Reply from PHC Service
Thank you for your five-star review.
Very good professional service
Very good professional service. The engineer called ahead to inform us he was stuck in traffic.
23 February 2026
Unprompted review
Reply from PHC Service
Thanks, Joanne, for your lovely review.
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