Pharmica Pharmacy Reviews 

52,003
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,866 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, with many noting that orders arrive quickly and on time, often the very next day. The products are frequently highlighted as effective and exactly as advertised, with people expressing satisfaction with their quality and results. Reviewers also appreciate the ease of the ordering process and the user-friendly website, making it simple to manage their needs. However, some customers experienced issues with orders not being delivered or receiving products that were not as expected, leading to dissatisfaction. A few other people also felt that the initial consultation process could be confusing or that their orders were put on hold for additional documentation, which was unexpected.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, promptness, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction that the products do... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the entire process from assessment to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the deliver... See more

Company replied

Rated 5 out of 5 stars

I have been using pharmica pharmacy for a while now for various problems and my orders have always been dealt with promptly and recieved by myself in good time never had a problem .so will continue t... See more

Company replied

Rated 5 out of 5 stars

Used orlistat 120mg for 4 months lost 40lbs very happy, it teaches you to make sensible food choices to avoid toilet drama. If you want to put the work in the results are there and you will be satisfi... See more

Company replied

Rated 5 out of 5 stars

Very good service A first class consultation and received my medication the next day for my swollen abscess Over all very pleased and would definitely use again especially how hard it is to get a a... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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1-star

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4.9

All reviews

(52,003)

5,395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We’re pleased to hear that you were happy with the quick delivery of your order. At Pharmica, we understand how important speed and reliability are, and we are committed to ensuring a smooth and efficient service for all our customers. It is great to know your experience reflected this.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great service

Great service, quick delivery

2 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We’re delighted to hear that you were happy with both our service and the speed of your delivery. At Pharmica, we are committed to providing a fast, reliable, and professional experience from start to finish, and it is wonderful to know that we met your expectations.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Happy with the other

Happy with the other, quick delivery

2 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Andrius,

Thank you for sharing your feedback.

We’re very pleased to hear that you were happy with your order and that your delivery arrived quickly. At Pharmica, we are committed to providing a fast, reliable, and straightforward service, ensuring our customers receive their orders without delay and with ease. It is great to know your experience reflected this.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mr Koroi,

We truly appreciate your feedback.

We’re pleased to hear that your deliveries consistently arrive on time. At Pharmica, we understand how important reliability and punctuality are, and we work hard to ensure every order is processed and delivered as efficiently as possible. It is great to know that our service continues to meet your expectations.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast delivery and discrete

Fast delivery and discrete

23 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Pete,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you were pleased with both the speed of your delivery and the discreet nature of our service. At Pharmica, we understand how important it is for our customers to receive their orders promptly and with complete confidentiality, and we are committed to ensuring a smooth, professional experience every time.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Highly recommend.

Easy to use with all the top brands. Quick consultations and fast service.

15 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear John,

We’re very grateful for your review and pleased to know your experience was a positive one.

We’re delighted to hear that you found our platform easy to use and appreciated the availability of well-known brands. It is also great to know that the consultation process felt quick and that you were happy with the speed of our overall service. At Pharmica, we are committed to making healthcare simple, efficient, and accessible, while maintaining a smooth and professional experience from start to finish.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy to use app

Easy to use app. Very efficient and prompt service. Excellent

2 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Kevan,

We’re thrilled to hear that you found our app easy to use and that you were pleased with the efficient and prompt service you received. At Pharmica, we are committed to making every stage of the customer journey as simple and convenient as possible, while providing a fast and professional service our customers can rely on. It is fantastic to know that your experience earned such high praise.

If you require any additional assistance, please do not hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast delivery

Fast delivery

8 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jeff,

Thank you for sharing your feedback.

We’re delighted to hear that your order arrived quickly and that you were pleased with our delivery service. At Pharmica, we understand how important timely delivery is to our customers, and we work hard to ensure every order is dispatched promptly and arrives as expected. It is wonderful to know that your experience reflected our commitment to providing a fast and dependable service.

In the interim, please do not hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Good service

Good service

3 February 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Andrew,

Your feedback is very much appreciated.

We’re pleased to hear that you were happy with the service you received. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we are committed to providing a reliable, professional, and efficient experience for every customer. It is wonderful to know that your experience reflected the high standards we strive to deliver.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Never had any issues with any orders placed.

3 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Lee,

Thank you for taking the time to share your experience.

We’re so pleased to hear that you have found our ordering process straightforward and that your deliveries have consistently arrived promptly. It is especially rewarding to know that you have never experienced any issues with your orders. At Pharmica, we are proud to provide a fast, reliable, and professional service that our customers can depend on, and your continued satisfaction means a great deal to our team.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 4 out of 5 stars

Quick discreet service

Quick discreet service

6 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Errol,

Thank you for taking the time to leave your feedback.

It’s a pleasure to hear that you were happy with both the speed and discreet nature of our service. At Pharmica, we are committed to providing a fast, reliable, and fully confidential experience, ensuring our customers can order with complete peace of mind. We’re glad this met your expectations.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 1 out of 5 stars

This company is a joke

This company is a joke! They'll rip you off. On two separate occasions, they sent me tablets that were due to expire within a month. Instead of offering a refund, they refused and forced me to spend the money on their very limited range of products. Terrible customer service and an unacceptable way to treat customers. Stay away from them!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Alexander,

We sincerely appreciate you taking the time to provide a review.

We’re delighted to hear that you were impressed with the speed of our service. At Pharmica, we are proud to offer a fast and professional experience that our customers can rely on, and it is rewarding to know that we were able to meet your expectations. Thank you for choosing Pharmica and for sharing your positive feedback.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Fast delivery to the UK!

Fast delivery to the UK!

Thank you!

26 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Donna,

Thank you kindly for your review. It’s wonderful to hear that you were pleased with the fast delivery to the UK. At Pharmica, we understand how important prompt and dependable delivery is to our customers, and we’re delighted that your order arrived quickly and met your expectations.

In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Abdul,

We’re grateful for your kind words and support. We’re delighted to hear that every order has consistently met your expectations. Providing a dependable, accurate, and efficient service is something we take great pride in, and it’s wonderful to know that you can rely on Pharmica time and time again.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

11 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Howes,

Thank you for your valuable feedback; it’s greatly appreciated. We’re pleased to hear that you found our service quick and easy to use. At Pharmica, we strive to make every step of the ordering process as straightforward and efficient as possible, so it’s wonderful to know your experience reflected this.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

Rated 5 out of 5 stars

Great service and fast replies and…

Great service and fast replies and delivery.

11 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Chris,

We’re delighted to receive your feedback. It’s wonderful to hear that you were pleased with our service, quick replies, and fast delivery. At Pharmica, we understand how important prompt communication and efficient delivery are to our customers, and we’re delighted that your experience reflected the high standard of care we aim to provide.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

clear

clear, simple, efficient, value for money

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

Thank you for your thoughtful and valued feedback. We’re delighted to hear that you found our service clear, simple, efficient, and good value for money. At Pharmica, we’re committed to making healthcare as straightforward and accessible as possible, while providing a professional service our customers can rely on.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Alfonso,

We sincerely appreciate you taking the time to provide a review. We’re delighted to hear that you consider Pharmica to be a very good company. At Pharmica, customer care and clinical excellence are always at the heart of what we do, so it is rewarding to know that your experience reflected the high standards we strive to deliver.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

I’m happy with the service pharmica…

I’m happy with the service pharmica pharmacy give. They are only ever an email away if I have an issue and very quick to respond to the email and resolve the issue. They are always quick in posting the next lot of injections out. All in all I’m very happy with the results I’m getting from pharmica pharmacy

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Paula,

We truly appreciate your feedback. We’re so pleased to hear that you are happy with the service you receive from Pharmica and that our team has been responsive and helpful whenever you have needed support. It’s also great to know that your orders are being dispatched promptly and arriving as expected. At Pharmica, we’re committed to providing a reliable, efficient, and supportive service, and it’s wonderful to hear that your experience reflects this.

If you ever have any questions or need further assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk

Natalia, Pharmica.

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